Training of employees is not a one-off affair and it remains a recurring event. It can start from induction training to on-the-job training (orienting employee about the job process). A new employee can be put at ease with an established and documented set of SOPs than none at all. .
3. INTRODUCTION
Training of employees is not a one-off affair and it
remains a recurring event. It can start from
induction training to on-the-job training (orienting
employee about the job process). A new
employee can be put at ease with an established
and documented set of SOPs than none at all. .
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5. Humans come with varying abilities to
perform a job. But this lag in performance
can be improved through adequate
training. A ‘poor performer’ can be turned
into an asset to the organization through
the use of SOP led training. By
communicating the finest details and exact
measurements related to a job, the
employee becomes more capable and
productive.
Improves Job Performance
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6. • Help to communicate the expectation
clearly
• Motivate employee to increase it’s job
performance.
• it becomes easy for management to
monitor job performance.
Creates transparency with Job expectations
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7. • Including experienced employees with in-
depth knowledge of the job process
during the creation of an SOP can be
integral to continuous improvement.
• Such employees through their continued
exposure to the job process are able to
gain valuable insights into improving
efficiencies.
Supports the Idea of Continuous Improvement
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8. • Employees working an ACE are masters at
what they do, to enable the organization
to become a world-class company.
• The focus here is on including – target,
tolerance and test (3T) into the work
procedures.
• In other words, a target gets specified, a
range of acceptable tolerance gets
defined and the proof test is run to check
whether the task was done right.
Become an Accuracy Controlled Enterprise (ACE)
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9. • It is a known fact that SOPs tend to
reduce the need for classroom training
among employees.
• Exhaustive and well-written SOPs can
function as a self-paced learning tool.
• Meaning SOP manuals would function as
the only knowledge resource required by
the employees to master their job
processes.
• This can free up a lot of time and
resources.
• Moreover, employees become more
confident about knowledge retention
and skill sets without relying on a superior.
Self Paced Learning Tool
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10. • Video-based SOP training is catching up
fast at various companies.
• It minimizes the intervention from humans
towards training.
• Employees can be served video-based
training material over the internet
allowing them access to training at their
workplace desktops or mobile phones
• This kind of SOP training has the potential
to subsequently replace all classroom-
based training.
Improvement in SOPs – Effective Video SOPs
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11. • SOPs by no means should be restricted to
a few functions in the organization.
• Rather the effort should be on raising the
awareness and applicability of SOPs
across the organization.
• This can ensure all job-related processes in
the organization is done with efficiency,
quality and uniformity in performance.
• Every business function needs to be
inculcated with the need to train their
personnel with SOPs and raise the
performance bar.
Vast Scope for Implementation
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13. Seamless Integration:
• As a process consulting agency BPX
believes that any SOP that gets
implemented in the organization must
be in-sync with available IT systems in
the organization such as available
software platforms and applications like
CRM.
• Unless the SOPs get integrated into the
IT systems in an organization, it may not
find practitioners among stakeholders
within the organization.
• BPX considers this vital to SOP
implementation.
How Business Process Experts (BPX) implement
SOPs in organizations?
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14. Implementable & Paperless:
• An exhaustive SOP might not really
serve the purpose if it is cumbersome
to implement.
• BPX during SOP creation, make it
practical enough to be implemented
on the ground.
• Further, BPX believes that the ideal
medium for implementing SOPs is
through online documentation
process.
How Business Process Experts (BPX) implement
SOPs in organizations?
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16. • Sop In employees training can play an
vital role.
• Help employees in improving their job
efficiency.
• Promote self pace learning.
• Create transparency in job
expectations.
• Make performance monitoring easy.
• Reduce the work load on senior
management.
Conclusion
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17. To know more about “ SOP’s In Employee Training", visit:
▪ https://www.businessprocessxperts.com/how-standard-operating-
procedures-are-effective-for-training-employees/
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