3. Is the CEO pushing too much change
too quickly?
Cheryl is right in suggesting that change is
needed to cope with the developments in market.
However, she has adopted a wrong approach.
It is highly likely that she is perceived as an
‘outsider’; that is, a new employee who just got in
6 months ago from another organization.
Who is now coming and trying to dictate terms to
people who have worked for years in the
organization.
4. Even though Cheryl is doing her
job pushing for changes, she
might be doing it too quickly for
the liking of others.
Cheryl is adopting to change
several things and insists on
quick compliance and action by
her employees.
Which is clearly not working.
Instead of sorting it out with her
team, she wants to hire other
people who are more likely to
support her plans.
5. She likes to be one step ahead of
market, but if she needs the
support of a 94 year old
organization, she has to come to
terms that she is moving too
quick for them to change.
She is doing the right thing as a
leader by planning things, but
her key mistake seems to be
failing to win the hearts and
minds of her employees.
6. What she can do?
To overcome the challenges in implementing
the changes, Cheryl has to improve her
communication.
She needs to take feedback from others
about her mistakes.
She needs to tell people about her motives
and plans so that there is more common
understanding amongst all.
7. She has to place trust on other
employees, specifically directors
like Mark and Barry.
To receive their feedbacks and
consider their arguments
genuinely as they know the
company better than her.
The purpose of Cheryl’s actions
need to be understood by the
company.
And their support should be
earned including from Mark,
Board of directors and trade
unions.
8. Priorities has to be listed as what
should be done first.
She should also change her
style.
Which is to be more
consultative and consensus
generating.
To make the change events
smooth and efficient and
continuous.
Monitoring should be done to
ensure that the change plans are
effective in achieving the overall
goals of Lakeland Wonders.
