ERP's have been in existence even before the first ERP ever was launched as a software category.
As the word is suggestive it is a practice, discipline, and an act of getting the acts together.
Unfortunately, this is not always interpreted that way the moment an organization steps up the gas on getting an ERP for the organization.
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1. DELUSIONED ERP SAGA!!
ERP's have beeninexistence evenbeforethe first ERP everwaslaunchedasa software category.
As the wordis suggestiveitisa practice,discipline,andanact of gettingthe acts together.
Unfortunately,thisisnotalways interpretedthatwaythe momentanorganizationstepsupthe gas
on gettingan ERP for the organization.
Thisis the primaryreasonwhythe experience of automationforan ERP failsbya whopping75%!!
There isa huge misconceptionthat ERPโsare the magicwandthat wouldmake an organization
efficient. Infact, I wouldlike toshare a checklist toenlistthe qualities/factorsif presentthenone
shouldn'tgetintoan ERP :
a. Businessprocesschange is achallenge inthe organization.
b. Data availability istoobiga challenge toovercome.
c. No dedicatedteamtotake up implementation.
So howcan we winoverthis!!
The stage isactuallysetat the start:
1. SELECTING THE RIGHT ERP.
There isno fitfor all that wouldworkinbusinessautomation.
Vertical specificsolutionssurelygive abetteredge butthe evaluationshouldbe withtrue
introspectionw.r.tthe readinessof the organization.
Businessfeaturesalignmentandmindset tochange isthe keyto choosingthe rightsoftware/ERP.
2. IMPLEMENTING IT THE RIGHT WAY.
Know What You ReallyNeed : This is one of the most important part of any automation.Defining
what one needsand expectsshouldbe well documentedandthe wishlist shouldnโtbe disguised
as a must-have requirement.
BEFORE ATTEMPTING TO GET ON AN ERP GET YOUR ISLANDS TOGETHER.
Let's understand the Pre and Post Era of an ERP and how doesit impact everyfunctionof an
organization.
PRE ERP ERA: In the majority of cases every Department / Operational works as an islandthough
beinga part of the bigger operational function.
Post ERP ERA: The departmentshave clear dependencies; Data flow is validate and they increase
helpin increasingefficiencyof each other.
A DIAGRAM OF DIFFERENT DEPARTMENTS BEING WORKING IN ISOLATION
THEN A DIAGRAM FOR ALL DEPARTMENTS WITH INTERDEPENDENCIES.
GET YOUR DATA IN PLACE: Thisformsthe base of the systembutstill the majorityof business
housesfail tolookat it,at the start.The implicationscome asjitterswhenthe software goeslive and
2. we are thrownwithinconsistentugly-lookingdatawhichcanneverbe transformedintoinformation.
We all forgetthe veryfact that isGARBAGE IN GARBAGE OUT!!
NEVER INSIST ON MAKING ERP LOOK LIKE LEGACY:We optfor a change but we landup goingback
to where we started.Thisisa commonproblemfacedduringachange.As humans,we are resistant
to change so we landup not changingtothe benefitsof new software/system/practice butbindthe
systemtoour comfortzonesto make it mimicourpast legacy.To benefitfromthe ERP,one mustbe
readyto change and adapt to the changes.Else,the whole purpose of changingasystemisdefeated.
DEDICTAED TEAM IN PLACE: The most importantpartof any successstoryisa dedicatedteamwith
a focusedagendato be the rightbridge.
THE BELOW NEEDS TO BE DEPICTED BY A DIAGRAM.
ERP /VENDOR----- DEDICATEDTEAM-------USERS&MANAGEMENT
ERP providerandimplementationpartnerare one of the most importantparts to solve the ERP
puzzle. Domainknowledge,experience andthe attitude tofindasolutionare the keyrequisitesfor
success.
At synergicsformore thana decade we have understoodthatfactorsare the successfactors are
quite the same across verticalsandgeography.
The elusive successin ERPโsmakesitdelusional butwiththe rightapproachandrightchoices
successisassured!!