1. Michelle Clark
565 West 215th Street #21, New York, New York 10034
cell: 305-877-1733 email: michelleclark13@aol.com
EDUCATION
BACHELOR OF SOCIAL WORK
Florida Atlantic University
Coursework in Cognitive Behavioral Therapy, Behavioral Therapy, Disaster Relief Response,
Domestic Violence, Addiction Study
PROFESSIONAL OVERVIEW
Experienced in addiction, HIV, Domestic Violence and Child Welfare. Working knowledge and
experience in the criminal justice system. Qualified with group and individual counseling. I am
detailed-oriented, dependable, service focused, motivated and ambitious.
CORE QUALIFICATIONS
Violence prevention Addictions expert
Homeless and dual diagnosed population Detailed-oriented
Attentive listener Excellent interpersonal skills
Empathetic Team player
Emergency response training Strong communicator
EXPERIENCE
Internship
State Attorney's OfficeVictimAdvocate
Facilitated group session
Evaluated and addressed individual client needs and concerns
Maintained a caseload of clients, working under strict deadlines
Consulted with other processional regarding the treatment of specific clients
Managed caseloads and acted as an advocate for clients rights
Maintained thorough case history records and wrote detailed reports
Accompanied clients to court appearances

2. BedBath and Beyond
Respond promptly to customer inquires
Handled and resolved customer complaints
Obtained and evaluated all relevant information to handle product and service inquires
Provided pricing and delivery information
Communicated and coordinated with internal departments
Betterway
Interviewed clients to determine what services would best address their needs
Advised patients on community resources, made referrals and devised realistic treatment
Communicated with relatives of patients about diagnoses and treatment programs
Assessed patients and delivered comprehensive case management services
Reduced the unnecessary risk of institutional care by treating high-risk clients living in the
community
Communicated with public social and welfare agencies to obtain and provide information
Evaluated and addressed individual client needs and concern
Completed intake assessments with patients and drafted community re-entry plans following
treatment
Counseled and prepared residents for their transition back into the community