1. Vista Academy Proposed Training:
Defining Excellence in San Diego
By: The San Diego Team

2. Overview
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 The Grand Opening Revelations
 Minor Fixes
 The CA Binder
 Need for Evolution
 The Vista Culture
 Embedding Hustle in the Crew
 Static coupled with Live (Sisamone and Zahid)
 Addressing Training Proactively
 PIP (Greg and Canaan), Produce (Riley), and Organization (Michael and
Eric)
 Conclusion
 Timelines and Implementation

3. Grand Opening Revelations
 Ringing, FEE, and Routines
 Communication and AMS
 The Customer Walk
 Rotation and Organization
 Operational Readiness
 Produce
 PIP
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4. Minor Fixes - Examples
 The CA Training Binder
 ASSOCIATE: Ringing Advanced – Competencies included for Calling
appropriately for Backup and actual “live store” scenarios
 SHIFT MANAGER: CGOS Scenarios having specific floor products
integrated into the ordering scenarios for grocery.
 Scenarios for other Ordering sectors
 CGOS Task Addition
 MANAGER TRAINEE: Leadership and Inventory Workshops having
clearly defined practical associated with them.
 Completing a mock inventory
 Formalizing the questions in Leadership to a Seminar and Worksheet
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5. The Evolution of Training
Perfect practice makes perfect.
Achieving our goal of excellence is a continual
struggle
Reaching greatness is a journey not a destination
Rounds 1, 2, & 3 have revealed training
opportunities that we have determined as a team
must be acted upon to achieve our standard of
greatness.
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6. Vista Culture
 Our definition of “Aldi Pace”
 Setting operating hours from 5a-11p for every Associate Training
period
 Staggering Shifts to liken our Academy to a store
 Price changes, PIP, and operational routine integration
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7. The “In-Store” Experience
 Coupling static proficiency with “real” live experience
 Formalization of Live Store expectations
 Training Benefits
 Store Benefits
 Academy Benefits
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8. Addressing Training Proactively
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9. Thank you for your attention.