1. Employee Details
Person entering the compliment Trista Hallworth (RETAIL DISTRIBUTION)
Is the compliment about an individual or team? Individual
Is the compliment about you? No
Who is the compliment about? Michael Herlihy (RETAIL DISTRIBUTION)
Leadership Value displayed
Leadership Value(s) displayed:
Compliment Type
What was the compliment for? Service - Assistance beyond expectation
Service - Professionalism
Service - Responsiveness/timeliness
Compliment details Michael received some documentation from a customer for a complaint he
was investigating. Attached to the documents is a glowing compliment for
Michael. The customer describes Michael as extremely profession and
they are so extremely happy with his service. "We have the highest regard
for the professional service that we have received from Allianz". Great
work Michael in delivering a the a truly outstanding Allianz Experience!!
Attachment added ? No
Would the customer recommend Allianz to others? No
Feedback Source
What type of customer gave the compliment? Policy Holder
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Page 1 of 1Customer Compliment for Michael Herlihy (IMVH)
27/04/2015http://allianzintranet.corp.aal.au/apps/CustomerCompliments.nsf/docs/A98E81C1EFE...