Tree Free Co. Project

!
!
!Christopher!Robinson!
chro7777@colorado.edu!
!!Hsin!Chin!Hung!
hshu9982@colorado.edu!
Mengdan!Yan!
meya1142@colorado.edu!
Yifan!Miao!
yimi9170@colorado.edu!

!
Content
1. Executive Summary ………………………………………………………………….
2. Introduction …………………………………………………………………………...
3. Overview of the Data Used in Analysis ………………………………………….
4. Property Analysis ….…………………………………………………………………
5. Product Plan …………………………………………………………………………..
6. Supply Chain and Inventory Management Plan ……………………………..
7. Human Resource Staffing Plan and Cost Analysis …………………………..
8. Non-Human Resources Cost Analysis …………………………………………..
9. Three-Year Revenue Analysis ……………………………………………………..
10. Three-Year Financial Analysis …………………………………………………...
11. Process Maps …………………………………………………………………………..
12. Final Summery ……………………………………………………………………….
13. References ………………………………………………………………………………
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! Tree!Free!Paper!Co.!is!a!hemp2based!paper!products!distributer.!Based!in!
Lafayette,!Colorado,!we!are!an!E2commerce!business2to2business!organization!
pioneering!the!market!of!wood2alternative,!industrial!paper!products.!Although!this!
market!is!callow,!the!demand!for!it!is!strong!and!has!been!growing!for!some!time.!
Conscious!capitalism!and!sustainability!are!becoming!notions!that!consumers!not!
only!seek!out!for!themselves!but!demand!out!of!the!companies!to!whom!they!are!
customers.!Businesses!are!scrambling!for!positive!repute!and!TFPC!is!stepping!in!to!
be!their!environmentally!friendly!supplier.!Our!two!flagship!products!are!multi!fold!
corrugated!cardboard!and!printer!paper.!Although!our!specific!market!is!in!its!
infancy,!it!is!still!a!part!of!the!enormous!paper!products!market!in!North!America.!!
Hemp2based!paper!is!currently!a!niche,!but!even!the!smallest!niche!in!the!$186!
billion!cardboard!industry!can!yield!tremendous!profit.!Our!modest!projection!of!a!
0.002%!market!share!by!year!three!translates!to!22,120!units!sold!and!$309,680!in!
gross!profit.!The!paper!industry!is!even!more!lucrative!and!our!projection!of!
0.0054%!market!share!by!year!three!amounts!to!$44,352!and!$355,259.52!in!gross!
profit.!Combined,!our!projections!show!a!total!gross!profit!of!$664,939.52!in!just!our!
third!year!of!sales.!!These!are!very!conservative!forecasts!given!the!size!of!the!
markets!we!are!entering,!and!it!would!appropriate!to!imagine!much!greater!
numbers!in!the!coming!years.!!It!would!not!be!ambitious!to!forecast!TFPC!achieving!
1%!market!share!by!the!company’s!maturity!and!yielding!revenues!in!the!billions.!
The!following!is!a!comprehensive!report!that!covers!our!products,!operations!and!
business!plan.!We!are!confident!that!it!will!affirm!the!exceptional!investment!
opportunity!that!Tree!Free!Paper!Co.!offers.!

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! Tree!Free!Paper!Co.!(TFPC)!is!a!paper!products!distributor!with!a!vision!in!
conservation!and!sustainability.!!According!to!the!World!Wildlife!Fund,!the!paper!
pulp!industry!accounts!for!40%!of!commercially!cut!timber!in!the!world!(Hand).!!We!
are!reaching!a!tipping!point!and!the!time!for!an!alternative!to!wood!based!paper!
products!is!now.!!TFPC!is!that!alternative.!!We!offer!paper!products!without!
contributing!to!past,!current,!or!future!deforestation.!
! TFPC!is!a!business2to2business!organization.!!The!marketplace!environment!
has!been!experiencing!a!monumental!shift!through!demand!preferences.!!
Consumers!no!longer!just!want!a!good!product,!they!want!their!products!to!come!
from!companies!that!stand!for!something;!that!are!here!to!make!the!world!a!better!
place.!!We!are!moving!into!the!age!of!conscious,!sustainable!capitalism!and!
companies!are!clamoring!for!an!identity!that!fits!the!changing!culture.!!These!
companies!are!the!target!market!for!TFPC!and!our!revolutionary!products.!!More!
specifically,!we!are!going!to!intensify!marketing!in!the!Denver!Metro!area!to!take!
advantage!of!the!prominent!support!for!local!business!and!the!lower!shipping!costs.!!
However,!Denver!is!far!from!the!only!area!we!market.!!The!largest!asset!to!an!E2
commerce!business!is!that!it!is!not!limited!geographically!so!all!companies!with!a!
sustainability!mindset!fall!into!our!target!market!and!marketing!scheme.!
! Our!products!will!be!derived!from!the!strongest!natural!fiber!in!the!world,!
industrial!hemp.!!We!currently!offer!printer!paper!and!cardboard!shipping!boxes!
but!plan!to!expand!into!the!paper!towel,!toilet!paper,!carton!board!(for!packaging),!
particle!board!and!possibly!even!packaging!peanut!markets!in!the!future!(all!hemp!
based).!!These!products!are!ordered!on!our!website!and!we!strive!to!ship!same!day.!!

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Because!ours!is!a!member!based!website,!the!order!tendencies!of!all!of!our!members!
are!easily!gathered!and!organized!to!predict!when!our!next!shipments!will!need!to!
be!sent.!!Although!we!are!an!E2commerce!business,!it!is!important!to!us!to!maintain!
a!good!relationship!with!our!members.!
! We!here!at!TFPC!understand!the!negative!stigma!associated!with!industrial!
hemp!and!would!like!to!address!it!now.!!Hemp!is!NOT!marijuana,!it!is!not!a!drug!of!
any!kind.!!It!is!no!more!a!drug!than!a!poppy!seed!muffin.!!Our!products!are!
completely!legal!and!we!only!work!with!licensed,!reputable!farmers!and!producers.!!
With!that!said,!the!potential!for!hemp!is!tremendous.!!It!is!estimated!that!hemp!has!
over!25,000!uses!(Sheppard).!!Some!of!the!most!promising!of!those!are!in!wood!
substitute!category,!our!market.!!Acre!for!acre,!hemp!can!yield!up!to!four!times!as!
much!paper!as!redwood!trees!and!it!is!much!stronger!(Sheppard).!!!
The!hemp!derivative!is!a!large!and!ever!growing!market,!but!TFPC!is!the!first!of!its!
kind.!!The!other!hemp!paper!companies!are!niche!business!to!consumer!firms.!!We!
are!pioneering!the!distribution!of!hemp!paper!products!for!commercial!use.!!We!
believe!that!our!products!are!more!suited!for!businesses!than!consumers!because!
they!are!more!durable!and!emphasize!the!conservation!and!sustainability!mindset!
that!is!becoming!crucial!in!today’s!market.!

! 6!
3.0
Overview of the
Data Used in
Analysis

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3.0.1%Where%to%Find%
!!!!!!!!! Society!has!stepped!into!the!big!data!era.!Colossal!amounts!of!raw!data!from!
countless!sources!now!is!available!to!people.!An!emergence!of!a!variety!of!
information!becoming!public!reference!is!taking!place.!Therefore!picking!up!the!
right!source!among!all!the!choices!will!be!a!significant!part!for!our!E2commercial!
business.!
!!!!!!!!! Firstly,!prefer!some!authoritative!sites!to!help!us!figure!out!reliable!data.!This!
data!is!strongly!backed!because!it!has!been!already!filtered!once!through.!Our!data!
on!utility!usage!and!rental!prices!has!been!found!through!such!sources.!We!use!the!
data!from!U.S.!Energy!Information!Administration,!which!is!an!official!U.S.!data!
source.!
!!!!!!!!! There!is!also!abounding!data!from!commercially!organized!sources.!For!
example,!as!we!searched!the!data!of!the!warehouse!and!office!buildings,!we!chose!to!
do!it!on!commercial!real!estate!websites!to!find!out!different!leasing!properties!to!
compare.!All!the!primary!information!like!the!square!footage!and!price!on!the!
websites!has!already!been!confirmed,!and!it!also!includes!extra!details!such!as!floor!
plans.!Therefore!from!these!sources!we!can!cut!some!needless!processes.!These!
sites!also!provide!a!reliable!source!exchange!platform.!
However!there!are!also!more!data!sources,!which!are!massive!and!unstructured.!We!
need!to!collect!this!data!as!much!as!possible!because!even!though!it!is!messy!and!
varied,!it!produces!valuable!information.!!After!filtering!and!throwing!out!the!dirty!
data,!we!can!get!even!better!information.!For!instance,!when!we!try!to!figure!out!the!
office’s!and!the!warehouse’s!utility!usage!percentages!and!samples,!there!is!one!

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website!provide!data!for!many!kinds!of!buildings,!but!we!only!look!at!the!smaller!
scale!ones!because!this!fits!our!company’s!structure.!We!don't!need!some!larger!
warehouse’s!data!because!it!will!throw!off!our!predictions.!
!!
3.0.2%What%to%Use%
!!!!!!!!! After!finishing!the!data!collection,!we!need!to!choose!which!data!we!actually!
want!to!use.!As!we!try!to!gain!the!investment,!we!have!to!give!the!most!accurate!
information!to!investors!to!show!that!TFPC!can!truly!be!profitable.!No!one!will!
invest!their!money!in!an!unprofitable!business!project.!
!!!!!!!!! The!most!typical!content!we!want!to!represent!is!everything!in!the!financial!
statement!and!balance!sheet.!Financial!statements!can!show!a!company’s!financial!
structure!and!leverage,!while!balance!sheet!will!present!the!company’s!profitability.!
Therefore!we!need!to!calculate!and!predict!numbers!like!the!cost!and!revenue.!For!
example,!when!we!try!to!find!out!how!much!our!annual!cost!will!be,!we!should!use!
the!data!for!both!nonhuman!and!human!cost!forecasts.!However!we!don't!want!to!
make!a!long2term!prediction!due!to!the!lower!level!of!accuracy.!Therefore!we!
choose!to!do!it!year!by!year.!Such!as!the!warehouse’s!cost,!we!should!find!out!the!
actual!number!like!area!and!volume!for!leasing!price!cost!and!the!amount!of!
insurance!and!utility!cost.!These!are!all!the!basic!data!points!included!in!our!balance!
sheet,!as!well!as!the!human!expenses!like!the!salaries!staffing.!
!!!!!!!!! Nonetheless!there!is!still!copious!unnecessary!information!that!we!would!
filter!out.!When!we!collected!the!sample!and!average!usage!and!price!of!utility,!the!
U.S.!Energy!Information!Administration!gives!out!the!industrial!prices!of!electricity!

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and!gas.!We!don't!want!this!information!to!be!in!our!process!of!analysis!because!we!
are!using!the!building!for!storage!and!offices!rather!than!manufacturing.!Therefore!
this!data!is!useless!to!us.!We!need!to!clarify!what!data!we!want!and!what!data!we!
don't!need.!As!a!result,!we!can!provide!reliable!information!to!clients!and!employees!
to!make!a!more!cohesive!business!team!and!company.!
!
3.0.3%How%to%Use%
!!!!!!!!!!!!Based!on!the!content!we!want!to!present,!we!choose!different!analysis!
methods!to!convert!raw!data!into!meaningful!information.!We!combined!both!
multidimensional!analysis!strategies!and!drill!down!strategies!in!our!business!
project.!
!!!!!!!!! Multidimensional!analysis!strategies!cut!data!into!single!dimensions!
obscures!useful!patterns!and!then!use!the!slicing!or!dicing!techniques!to!analyze!the!
data.!For!example,!when!we!collected!average!utility!usage!data!from!U.S.!Energy!
Information!Administration,!all!the!data!is!differentiated!by!two!elements:!areas!and!
12!months.!Because!our!building!is!located!in!Colorado,!we!were!able!to!narrow!the!
whole!raw!data!into!a!specific!state,!Colorado.!Then!we!find!that!the!gas!usage!is!
mainly!concentrated!from!the!months!of!June!to!March.!With!the!Colorado!weather!
statistics!we!know!this!contribution!is!due!to!its!climate!changes!throughout!the!
year.!Because!of!the!cold,!snow!and!lack!of!sunshine!in!the!winter,!the!heat!will!be!
used!a!lot!during!this!period.!Our!estimated!utility!costs!are!slightly!increased!for!
these!ten!months!because!of!this.!Moreover,!our!building!is!not!used!for!
manufacturing!so!we!use!the!record!of!Lafayette’s!official!households’!water!usage!

! 10!
to!determine!this!part!of!utility!cost.!By!integrating!all!the!information!we!have!
analyzed,!we!can!easily!make!the!annual!utility!cost!forecast.!This!is!a!typical!drill!
down!method!in!data!analysis,!which!focuses!on!one!specific!dimension!from!a!
much!broader!record.!We!start!from!the!whole!state!then!to!a!specific!city!in!order!
to!reveal!more!detail.!Based!on!our!company’s!structure,!the!usage!of!electricity!and!
gas!is!a!result!of!the!greater!environmental!condition!while!the!water!usage!is!due!to!
a!more!specific!situation,!so!we!apply!both!methods!in!the!cost!analysis.!
!!!!!!!!! The!core!message!here!is!we!don't!use!one!method!to!analyze!all!data!nor!
does!any!specific!data!require!multiple!analysis!techniques.!Depending!on!the!
situation,!we!use!different!manners!or!a!combination!of!methods!to!convert!data!
into!the!information!we!want.!A!good,!organized!analysis!comes!from!the!correct!
tactic!and!an!appropriate!process.!
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! 12!
4.0.1%Warehouse%and%Business%Office%Information%
• Overview%
There!are!several!factors!that!impact!the!final!selection!of!the!warehouse!and!
office!location.!With!our!commercial!goal!and!strategies,!we!need!to!trade!off!
advantages!and!challenges!that!we!are!going!to!face!for!the!place!we!choose.!As!a!
non2tree2cutting!paper!company,!we!narrow!the!target!market!down!to!just!2!main!
cities!in!Colorado,!Lafayette!and!Denver.!In!order!to!get!to!the!customers!directly!
and!conveniently,!Lafayette!is!a!very!suitable!position!for!us!to!consider.!
• City%
! Although!Denver!is!the!capital!and!largest!city!in!Colorado,!there!are!
numerous!potential!clients!in!the!Boulder!region.!Many!companies!in!Boulder!are!
environmentally!conscious,!therefore!we!prefer!to!compromise!and!pick!a!place!
between!Boulder!and!Denver.!Lafayette!is!located!between!Boulder!and!Denver,!just!
less!than!a!102minute!drive!to!the!US236!highway,!which!is!pretty!easy!up!to!Boulder!
or!down!to!Denver.!The!search!information!shows!that!Lafayette!has!a!large!number!
of!commercial!warehouses!in!the!southeast!region!along!120th!street.!Comparing!
with!the!rental!prices,!they!are!quite!close!to!some!industrial!properties!in!Denver.!
Additionally!Lafayette!runs!a!lot!of!environmentally!sustainable!programs!that!that!
go!well!with!Tree!Free!Paper!Co.‘s!message.!Bellow!are!diagrams!of!Denver!and!
Lafayette’s!rental!prices!(Figure!421).!As!a!result,!we!choose!Lafayette.!
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! 13!
Figure!421!
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• Warehouse%&%Office%
After!browsing!different!websites!for!available!warehouse,!we!discover!that!
the!majority!of!units!house!office!and!warehouse!space!together.!We!chose!the!Unit!
on!1208!Commerce!Court!in!Lafayette.!There!are!various!types!of!warehouses!
around!and!enough!parking!spaces!for!trucks!and!normal!cars,!which!creates!a!fit2in!
working!atmosphere!and!rational!use!of!workplace.!Moreover,!with!close!proximity!
to!several!companies!we!have!the!opportunity!to!spread!awareness!of!TFPC’s!
products!to!potential!customers!through!face2to2face!interaction.!Therefore!we!are!

! 14!
willing!to!sacrifice!a!large!and!luxurious!office!for!a!smaller!unit!with!exquisite!
location.!The!specific!location!is!shown!below!(Figure!422).!!
Figure!422!
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This!building!was!constructed!in!2000!so!it!is!relatively!new,!and!all!the!
utilities!are!supported!like!cooling,!heating,!and!electricity.!For!the!size!of!our!
company,!the!total!space!for!storage!is!suitable.!We!will!separate!a!space!in!“space!1”!
to!set!up!a!staff!room!for!employees!to!relax!and!provide!a!full!range!of!furniture!
available!for!them!to!have!meals!and!drinks.!This!will!increase!the!quality!of!the!
working!environment!and!increase!employee!moral.!The!“space!3”!is!going!to!be!
designated!as!the!main!office!for!management!and!operation.!All!the!rooms!are!NNN!
lease!type!standing!for!Net2Property!Tax,!Net2Insurance!and!Net2Maintenance.!
Which!means!it!is!a!net!lease,!structured!as!a!turnkey!investment!property!in!which!
the!tenant!is!responsible!for!paying!the!three!major!expenses!associated!with!

! 15!
commercial!real!estate!ownership.!The!information!of!warehouse!building!with!
office!is!shown!below!(Figure!423).!
Figure!423A)! % %
Space!1! Space!Available! 2,000!SF!
! Rental!Rent! $6!/!SF!/!Year!
! Space!Type! Flex!Space!
! Additional!Space!Types! Office!Building!!/!Manufacturing!
! Max.!Contiguous! 5,000!SF!
! Lease!Type! NNN!
! Office!SF! 2,000!SF!
! No.!Dock2High!
Doors/Loading!
1!
! More!Information! Can!be!combined!with!Space!2!5B.!
!
Figure!423B% % %
Space!2! Space!Available! 3,000!SF!
5B! Rental!Rent! $4!/!SF!/!Year!
! Lease!Type! NNN!
! More!Information! Can!be!combined!with!Space!1.!
!
Figure!423C% % %
Space!3! Space!Available! 680!SF!
3A!! Rental!Rent! $10!/!SF!/!Year!
! Lease!Type! NNN!
!
Considering!all!the!elements!that!affect!our!selection,!1208!Commerce!Court!
is!the!ideal!unit!for!TFPC!to!begin.!!We!pick!up!the!perfect!available!space!and!
suitable!position!for!the!company!to!operate!and!the!reasonable!rental!price!is!
under!the!budget.!Most!important,!this!place!can!fully!support!our!environmentally!
sustainable!business!development.!

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• Building%Layout%
Based!on!the!data!from!LoopNet,!we!find!the!floor!plans!of!the!building!that!
we!decide!to!lease!(Figure!424).!
o Unit%1!(Figure!424A)!
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AAAIIINNNBBBIIIRRRDDD
Design

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o 5B (Figure!424B)!
These!two!units!can!be!combined!as!one.!According!to!the!floor!plan!design,!we!
know!the!1200!SF!space!is!an!open,!well!suited!to!be!the!warehouse.!We!store!our!
products!on!pallets!to!minimize!needed!space,!so!this!area!has!enough!room!for!
main!inventory!storage.!As!we!expand!our!product!mix,!we!will!make!use!of!the!
other!distinct!spaces!in!unit!1!to!store!our!comparatively!small2scale!products.!This!
will!make!the!inventory!organized!as!well!as!easy!to!track!and!manage!inventory!
flows.!The!majority!of!office!rooms!are!on!the!second!floor.!!
With!this!combined!company2building!format,!we!will!concentrate!the!
management!of!different!processes!and!make!it!easier!to!operate,!which!will!
effectively!cut!the!cost!and!increase!the!flexibility.!
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• Shipping%
We!decide!to!use!FedEx,!a!professional!shipping!company,!for!distribution!in!
US!or!internationally.!Compared!to!UPS!and!USPS,!FedEx!can!satisfy!the!most!of!our!
needs!best.!The!most!important!factor!for!shipping!is!to!deliver!on!time!and!a!
variety!of!options!for!services.!So!USPS!will!be!eliminated!from!the!first!round.!
While!USPS!is!the!cheapest!service,!they!don’t!provide!many!selective!freight!
services!for!our!company.!Price!is!important,!but!if!an!organization!cannot!get!our!
products!where!they!need!to!go!in!a!timely!manner!then!they!cannot!be!sincerely!
considered!as!an!option.!FedEx!and!UPS!both!have!the!distribution!channels!we!
require.!Based!on!the!data!in!2011,!UPS!had!the!largest!ground!fleet!with!an!
estimated!101,900!trucks,!while!FedEx!was!the!leader!in!prices!and!environmental!
friendliness!with!roughly!10%!cheaper!rates,!329!hybrid!vehicles,!19!electric!
vehicles,!and!406!alternative!fuel!vehicles.!!As!an!organization!that!is!sensitive!to!
environmental!issues,!we!definitely!prefer!FedEx’s!service.!FedEx!has!a!Small!
Business!Centre!program!on!their!website,!which!can!provide!professional!advice!
for!small!companies,!such!as!efficient!financial!management!strategies,!while!
presenting!special!offers.!Due!to!the!information!above,!FedEx!is!our!clear!choice!for!
a!shipping!partner.!
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4.0.2%Infrastructure%Information%
• Company%Department%
As!a!new!star2up!company,!we!will!stay!simple!with!4!significant!departments!
o Marketing!(salesman,!customer!service...etc)!
o Finance!&!Accounting!(money!control,!budget,!loan,!Balance!Sheets...etc!)!
o Warehouse!(inventory!stocking!and!management,!order!fulfillment)!
o Management!(human!resource,!operation,!information.)!
• Equipment%and%Pricing%Budget%Estimation%
Within!our!plan,!we!will!designate!a!main!office!in!one!office!space!and!a!staff!
room!in!the!open!area.!Then!for!the!warehouse!the!main!expense!will!be!a!forklift!
however!safety!tools!and!monitors!will!also!be!essential.!A!forklift!is!necessary!for!
the!TFPC!warehouse!due!to!the!weight!of!the!loaded!pallets.!!We!will!also!be!adding!
two2level!industrial!shelves!to!maximize!storage!space.!!To!place!on!and!remove!
products!from!these!shelves!a!forklift!will!be!required.!Finally!for!the!staff!room!
inside,!we!want!to!create!a!nice!and!comfortable!atmosphere!for!them!while!
working;!therefore!we!will!provide!the!fundamental!equipment!like!sofa!and!so!on!
for!them!to!take!a!rest!on!breaks.!
o Office%Equipment%
Office!Tables!(9)!222222222222222222222222222222222222222222222!$900!!
Office!Chairs!(9)!222222222222222222222222222222222222222222222!$450!
Filing!Cabinets!(8)!222222222222222222222222222222222222222222!$600!!
Desktop!Computers!(9)!222222222222222222222222222222222222!$3,150!
Telephones!(9)!2222222222222222222222222222222222222222222222!$300!

! 20!
Water!Dispenser!(1)!222222222222222222222222222222222222222!$71.99!
Folders!(100)!222222222222222222222222222222222222222222222222!$40!
Pens!&!Pencils!(30!each)!2222222222222222222222222222222222!$10!
Calculators!(9)!22222222222222222222222222222222222222222222222!$54!
Staplers!(9)!222222222222222222222222222222222222222222222222222!$45!
Printer!(2)!2222222222222222222222222222222222222222222222222222!$60!
Light!Bulbs!(40)!222222222222222222222222222222222222222222222!$110!
Printing!Papers!(5!pk)!2222222222222222222222222222222222222!Self2Provided!
Notebooks!(45)!222222222222222222222222222222222222222222222!Self2Provided!
o Conference%Room%
Projectors!(1)!22222222222222222222222222222222222222222222222!$168.45!
Conference!Table!(1)!22222222222222222222222222222222222222!$185.79!
Conference!Chairs!(9)!2222222222222222222222222222222222222!$178.56!
White!Board!(1)!22222222222222222222222222222222222222222222!$32.93!
Markers!(16)!222222222222222222222222222222222222222222222222!$65!
o Staff%Room%
Water!Dispenser!(1)!222222222222222222222222222222222222222!$71.99!
Refrigerator!(1)!222222222222222222222222222222222222222222222!$119!
Sofa!(1)!2222222222222222222222222222222222222222222222222222222!$300!
Safe!(1)!2222222222222222222222222222222222222222222222222222222!$77.05!
First!Aid!(1)!2222222222222222222222222222222222222222222222222!$20.49!
Fire!Extinguisher!(2)!22222222222222222222222222222222222222!$48.60!
Receipt!Book!(2)!2222222222222222222222222222222222222222222!$10.98!

! 21!
o Cleaning%Tools%
Trash!Can!(4)!&!Bags!(85)!2222222222222222222222222222222!$20.98!
Broom!(2)!222222222222222222222222222222222222222222222222222!$7.50!
Bucket!(1)!222222222222222222222222222222222222222222222222222!$30.29!
Hand!Sanitizer!(2)!22222222222222222222222222222222222222222!$153.98!
Tissue!paper!(15)!222222222222222222222222222222222222222222!Self2Provided!
o Warehouse%
Pallet!racks!(6)!2222222222222222222222222222222222222222222222!$1,800!
Monitoring!system!(1)!2222222222222222222222222222222222222!$269!
Fire!equipment!(4)!22222222222222222222222222222222222222222!$380!
Forklift!(1)!222222222222222222222222222222222222222222222222222!$2,995!
Manual!forklift!(2)!222222222222222222222222222222222222222222!$299!
!
!
!
!
!
!
!
!
!
!
!

! 23!
5.0.1%Introduction%Stage%%
• Overview%
For!tree!free!products,!necessities!are!all!tree!free!product,!disposable!and!
harmless!to!the!environment.!So!we!mainly!focus!on!the!packaging!and!paper!goods!
that!provided!for!business!companies!while!we!also!manufacture!some!casual!goods!
as!the!accessories.!
We!will!start!our!company!with!two!major!products,!which!are!cardboard!
and!printing!paper.!!As!our!company!becomes!more!mature!with!the!stable!growth,!
we!will!expand!on!more!categories!of!tree2free!products.!
• Business%Paper%Products%
Necessities!are!all!tree!free!paper!products,!disposable!and!harmless!to!the!
environment.!In!the!beginning!stage!of!the!company,!we!decide!to!produce!two!
major!products!of!cardboards!and!printing!papers,!which!are!the!major!component!
of!business!companies’!using!paper!products.!There!are!several!reasons!that!why!we!
choose!this!two!products!to!start!with.!Firstly,!cardboard!and!printing!papers!are!
widely!used!on!earth.!If!we!could!introduce!our!green2product!to!
consumers/business,!that!will!generate!significant!amount!of!profit.!In!addition,!
through!the!word!of!mouth!from!business!to!business!will!also!create!our!brand!
awareness.!Second,!even!though!there!are!so!many!recycle!bins!outside!on!the!
street;!however,!people!do!not!take!this!issue!seriously!and!keep!throwing!
everything!into!the!same!trashcan.!From!that,!we!decide!all!of!our!products!have!to!
be!harmless!to!the!society,!which!means!all!our!products!are!100%!Tree!Free!
(Figure!521).!

! 24!
o Product%Outline%(Figure!521)%
Category% Quantity% Size% Price% Sample%Picture%
!
!
Printing!
Paper!
!
!
500!
sheets/pack!
!
!
8.3”!x!11.7”!
!
!
$6.50!
/Pack!
!
!
!
Multifold!
Corrugated!
Cardboard!
!
!
25!
Boxes/Bundle!
!
!
24”!x!24”!x!24”!
!
!
$89.99!
/Bundle!
!
!
!
!
5.0.2%Maturity%Stage%
• Product%Extension%%
After!our!company!becomes!popular!and!prestigious!through!successful!
marketing,!we!will!look!into!developing!other!possible!options!like!daily!paper!
products!to!expand!our!product!line!(Figure!523).!
!
!

! 25!
o Product%Outline%(Figure!523)%
!
!
!
!
!
Category% Sample%Picture% Category% Sample%Picture%
!
Dispenser!
Napkins!
!
! !
!
Newsprint!
!
!
!
Facial!Tissue!
!
! !
!
Kraft!Paper!Roll!
!
!
!
!
Toilet!Tissue!
!
! !
Coated!Paper!
(Magazine!
Cover)!
!
%
%
Paper!Towel!
!
! !
!
___!
!
!
___!

! 26!
6.0
Supply Chain
and Inventory
Management
Plan

! 27!
6.0.1%A%New%Market%
• Overview%
We!are!the!first!company!to!enter!the!market!of!hemp2based!industrial!paper!
goods.!!At!the!moment,!no!one!in!the!world!is!making!our!products.!!This!severely!
limits!our!supply!chain!options.!
Our!first!option!is!to!develop!a!manufacturing!facility!in2house.!!With!this!
method,!we!would!have!complete!control!over!how!our!products!are!made!and!we!
could!decrease!shipping!steps!and!therefore,!shipping!costs.!!Unfortunately!it!would!
be!extremely!costly!to!build!a!manufacturing!facility.!!This!method!would!increase!
our!start2up!cost!by!hundreds!of!thousands!of!dollars.!!For!this!reason,!this!method!
is!out!of!the!question.!
Our!most!viable!option!is!to!develop!a!partnership!with!a!wood2based!paper!
products!manufacturer!and!substitute!hemp!as!the!derivative!in!one!of!their!lines.!!
This!method!would!allow!us!to!take!advantage!of!the!economies!of!scale!that!come!
with!a!well2established!paper!mill.!!They!already!have!the!manufacturing!
capabilities!that!we!need.!!Our!biggest!threat!for!this!method!is!the!politics.!!The!
lumber!industry!is!one!of!the!largest!contributors!to!the!anti2hemp!movement!
because!they!see!the!threat!hemp!poses!to!their!industry.!!Lumber!suppliers!might!
be!unhappy!if!a!paper!mill!begins!working!with!hemp!as!well!and!cause!stress!to!the!
mill’s!supply!chain.!!Because!of!this,!we!will!need!a!mill!that!does!not!rely!heavily!on!
the!lumber!industry.!!For!each!of!our!products!we!have!found!producers!that!fill!our!
needs.!
!

! 28!
• Cardboard%
The!Stephen!Gould!Corporation!is!a!clear!choice!as!our!cardboard!producer.!!
They!are!based!in!Aurora,!Colorado.!!The!proximity!to!our!office,!barely!a!30!minute!
drive!door!to!door,!will!help!keep!shipping!costs!down!and!aid!in!business!relations.!!
Most!importantly!they!are!open!to!the!use!of!different!types!of!materials!to!create!
their!products!and!even!go!as!far!as!to!cite!“raw!material!research”!as!one!of!their!
services.!!Although!they!create!a!growing!range!of!products,!corrugated!cardboard!is!
one!of!their!staples.!!Because!of!these!traits,!the!Stephan!Gould!Corporation!is!a!
prime!candidate!to!manufacture!our!cardboard.!
• Paper%
We!will!have!our!paper!produced!by!the!SunShine!Paper!Company.!!Although!
less!diverse!than!the!Stephan!Gould!Corporation,!SunShine!Paper!Company!does!
deal!with!materials!beyond!the!scope!of!wood!pulp.!!This!company!is!also!based!in!
Aurora,!Colorado!so!the!location!advantages!stated!above!apply!to!this!company!as!
well.!!Another!advantage!to!having!manufacturers!within!colorado!is!the!proximity!
they!would!have!to!their!potential!industrial!hemp!suppliers.!!The!cultivation!of!
industrial!hemp!is!only!legal!in!8!states!in!America.!!Of!those!states,!Colorado!has!the!
largest!community!of!industrial!hemp!farmers!(Briggs).!!This!means!that!our!paper!
can!go!from!seed!in!the!ground!to!finished!product!all!within!one!state.!
!
6.0.2%Inventory%Management%Strategy%
Our!inventory!will!be!structured!around!the!planting!cycle!of!industrial!
hemp.!!Hemp!is!a!rotation!crop!that!takes!90!days!from!planting!to!harvest!(Briggs).!!

! 29!
With!the!time!it!takes!for!the!hemp!to!be!processed!into!fiber,!the!turnaround!on!a!
crop!is!just!about!3!months.!!With!this!in!mind,!we!plan!to!place!four!large!orders!
per!year;!in!April,!June,!September!and!December.!!Orders!in!these!months!are!most!
reasonable!because!the!seeds!will!have!been!planted!three!months!prior!when!the!
climate!in!Colorado!would!be!warm!enough.!!Fortunately!it!is!easy!to!store!hemp!
paper!for!a!long!time,!even!the!Library!of!Congress!noted!that!their!books!that!had!
been!derived!from!hemp!are!uncompromised,!even!if!they!are!hundreds!of!years!old!
(Briggs).!
Our!orders!will!come!in!on!pallets.!!When!they!arrive,!we!will!label!the!pallets!
and!then!move!them!to!the!proper!area!in!the!warehouse.!!The!walls!of!the!
warehouse!are!lined!with!shelves.!!The!shelves!that!are!designated!for!cardboard!
inventory!are!3!levels!in!increments!of!78”.!!The!designated!paper!shelves!sit!at!30”!
intervals!allowing!us!to!stack!7!pallets!on!top!of!each!other.!!With!this!layout,!
warehouse!is!capable!of!holding!165!paper!pallets!and!335!cardboard!pallets.!!The!
standard!40”!x!48”!pallet!is!capable!of!supporting!4600!pounds.!!A!ream!of!paper!
weighs!20!pounds!and!takes!up!a!space!8.5”x11”.!!This!means!that!a!pallet!has!the!
surface!space!capable!of!holding!32!reams!of!paper.!!With!a!total!weight!per!row!of!
640!pounds,!a!pallet!can!withstand!the!weight!of!7!rows.!!Each!row!is!2.5”!tall!and!
when!the!6”!height!of!the!pallet!is!calculated!in,!the!height!of!a!fully!stacked!pallet!is!
23.5”!allowing!it!to!fit!nicely!into!its!30”!slots.!!Accordingly,!a!pallet!is!capable!of!
holding!56!bundles.!!The!cardboard!is!not!limited!by!its!weight!by!rather!by!its!
height.!!A!bundle!of!cardboard!weighs!162!pounds!but!stands!at!9”!tall.!!The!
maximum!safe!height!that!a!cardboard!pallet!could!have!to!fit!between!its!shelves!is!

! 30!
72”.!!The!pallet!has!enough!surface!space!to!hold!2!bundles!of!cardboard!in!a!row.!!
Therefore!a!pallet!is!capable!of!holding!14!bundles!of!cardboard!standing!69”!tall.!!
Given!this!information!we!know!that!the!warehouse’s!maximum!capacity!is!9,240!
bundles!of!paper!and!4,690!bundles!of!cardboard.!!Given!4!orders!a!year,!the!
warehouse!is!capable!of!holding!36,960!bundles!of!paper!and!18,760!bundles!of!
cardboard!per!year.!These!numbers!will!need!to!increase!if!we!hope!to!grow.!!Per!
the!changes!that!will!be!discussed!in!the!process!map!section,!we!plan!have!the!
option!for!6!annual!orders.!!With!6!orders!the!maximum!capacity!of!the!warehouse!
will!become!55,440!bundles!of!paper!and!28,140!bundles!of!cardboard!per!year.!!
Below!are!tables!showing!our!order!schedule!for!the!next!three!years!(Figure!621).!
o Paper/Bundles!(Figure!621A)!
Year% Number%of%Order% Yearly%Order%Quantity% Capacity%
1% 4! 18,000! 36,960!
2% 4! 36,000! 36,960!
3% 6! 46,000! 55,440!
%
o Cardboard/Bundles!(Figure!621B)%
Year% Number%of%Order% Yearly%Order%Quantity% Capacity%
1% 4! 2,500! 18,760!
2% 4! 14,000! 18,760!
3% 6! 23,000! 28,140!
%

! 31!
For!both!paper!and!cardboard!we!plan!to!order!more!inventory!than!we!
project!to!sell.!!This!is!because!we!can!always!let!inventory!spill!over!into!the!next!
year!but!we!cannot!order!outside!of!our!order!dates.!
!
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%

! 32!
7.0
Human Resource
Staffing Plan
and Cost
Analysis

! 33!
7.0.1%Staffing%Plan%
• Overview%
Human!resource!is!one!of!the!most!important!facets!of!a!company.!It!includes!
all!members!of!our!company,!ranging!from!CEO!to!ordinary!employees.!A!strategic!
human!resources!plan!can!help!a!company!to!gain!a!competitive!advantage.!It!can!
enhance!company’s!efficiency!and!quality.!To!start,!we!should!forecast!our!current!
and!future!needs!for!human!resources.!Jones!(2012)!states!that!recruitment!and!
selection!is!the!first!component!of!a!human!resources!plan.!It!can!help!to!attract!and!
hire!qualified!employees!who!have!abilities,!skills!and!experience!with!E2commerce!
that!will!help!to!achieve!the!goals!of!our!organization.!(P,!273)!The!second!
important!component!is!job!analysis.!This!is!the!process!prior!to!recruitment!and!
selection.!And!it!is!the!process!of!identifying!the!tasks,!duties!and!responsibilities!of!
every!job.!What!we!are!looking!for!are!not!the!best!candidates,!but!the!most!suitable!
employees!for!each!position!we!need.!These!employees!will!spare!no!efforts!to!
perform!their!job.!In!the!following!contexts,!we!will!introduce!all!the!jobs!we!need!
and!analyze!relative!information!such!as!pay!and!benefits,!duty!and!responsibility.!
!
!
!
!
!
!
!

! 34!
Job!Title:!Customer%Support!
Job!Type:!Full2Time!
Purpose!of!The!Position:!Responsible!for!Interacting!with!clients!to!provide!and!
process!information.!Provide!the!highest!level!of!service!to!customers.!
Responsibility:!Providing!product!and!service!information!to!customers,!Dealing!
with!product!and!service!problem.!
Responsibility!and!Duties:!
• Attracts!potential!clients!by!answering!product!and!service!questions;!giving!
advice!about!other!products!and!services.!
• Maintains!and!updates!customers’!account!information.!
• Resolves!product!or!service!problems!according!to!the!customer's!complaint;!
finding!out!the!cause!of!the!problem;!selecting!and!determining!the!best!
solution!to!solve!the!problem.!
• Recommends!potential!products!or!services!to!general!manager!by!collecting!
customer!information!and!analyzing!customer!needs.!
• Contributes!to!team!effort!
Basic!Requirements:!
• Relevant!bachelor’s!degree!
• Customer!service!experience!
• Supervisory!experience!
• Related!product!Knowledge!
• Problem!Solving!and!decision2making!
• Phone!Skills!

! 35!
Job!Title:!IT%Support!
Purpose!of!The!Position:!Responsible!for!technical!service2related!operation!for!
company.!
• Designing!for!E2commerce!platform!
• Network!programming!
• The!design!of!E2commerce!platform!security!
• Web!design!
• Database!building!
• Program!design!
• Site!management!
• Technical!maintenance!
• Color!processing,!word!processing,!image!processing!and!video!processing!
for!platform!
Basic!Requirements:!
• Bachelor’s!degree!in!computer!science!
• Minimum!of!two!years’!experience!in!a!related!field!
• Technical!skills!
• Communication!skills!
!
!
!

! 36!
Job!Title:%Warehouse!
Purpose!of!The!Position:!Receives,!stores!and!distributes!products!within!the!
warehouse.!
• Fulfills!orders!by!processing!requests!and!supply!orders!
• Controls!inventory!by!collecting!stock!location!orders!and!printing!requests!
• Updates!loss,!damage!or!surplus!of!products!stored!in!the!warehouse!
• Keeps!safe!and!clean!work!environment!in!warehouse;!complying!with!
procedures,!rules,!and!regulations!
• Maintains!reports!in!entering!required!information!
• Records!products!received!and!edits!inventory!balance!in!warehouse!
• Systematize!products!according!to!size!and!type!
Basic!Requirement:!
• Teamwork!and!coordination!
• Organization!and!planning!
• Inventory!Control!
• Data!Entry!Skills!
!
!
!
!
!

! 37!
Job!Title:!Shipping!
Purpose!of!The!Position:!Manage!the!daily!activities!of!shipping!function.!
• Order!management:!order!control!flow,!order!life!cycle,!validity!standard!of!
order,!order!adjustment,!order!processing!flow.!
• Customer!management:!customer!basic!information!management,!product!
information!management,!index!analysis!about!critical!business!
• Supplier!Management:!purchasing!management,!inventory!management,!
returns!and!exchanges!management,!settlement!management,!advance!
payment!management!
Basic!Requirement:!
• Bachelor’s!degree!in!related!field!
• Minimum!of!two!years’!experience!in!a!related!job!
• Organization!and!planning!
• Data!entry!skills!
• Problem!solving!
!
!
!
!
!

! 38!
Job!Title:!General%manager!
Purpose!of!The!Position:!!Establishing!and!achieving!business!objectives!
• Human!Resource:!increases!management's!effectiveness!by!recruiting,!
selecting,!training!and!developing!in!human!resource!
department/Performance!appraisal/Labor!relation!
• Marketing:!Organizing!promotions/Making!advertising!decision/Search!
Engine!Optimization!
• Accounting:!Provide!accounting!support!tasks/Compile!data!and!prepare!
reports/Record!transaction!and!accounting!journal!
Basic!Requirement:!
• A!minimum!of!seven!years!of!experience!in!business!management!with!
Bachelor’s!degree!
• Familiar!with!marketing!and!accounting!
• Coordination!
• Strategic!planning!
• Decision!making!
!
!
!
!

! 39!
Based!on!company’s!size!and!growth!potential,!in!the!first!year,!we!plan!to!
hire!seven!employees!to!help!maintain!the!company’s!normal!operation.!The!
positions!will!include!general!manager,!customer!support!manager,!warehouse!
manager!and!two!warehouse!worker,!shipping!manager!and!IT!support!manager.!In!
the!second!year,!as!the!company!scales!up!we!will!hire!five!more!employees!to!assist!
different!department!managers!on!work.!In!the!third!year,!due!to!the!fierce!
competition!in!the!market,!we!will!hire!five!more!employees!to!enhance!our!
competitive!advantage!(The!pay!and!benefits!of!assistant!will!be!similar!to!customer!
support!representative!and!warehouse!workers).!In!the!same!time,!we!will!train!
employees!to!perform!effectively!and!develop!employees!to!build!new!knowledge!
and!skills.!We!will!also!evaluate!performance!of!employees.!
!
7.0.2%Cost%Analysis%
Figure!721!
!
The!table!above!(Figure!721)!lists!the!pay!and!benefits!that!these!employees!
will!receive.!Using!Salary.com!the!average!and!range!of!salaries!were!determined!by!
searching!the!specific!career!in!E2commerce.!By!determining!the!productivity!and!

! 40!
efficiency!of!each!employee!type,!the!number!of!employees!needed!could!be!
decided.!From!this,!the!cost!of!labor!could!be!calculated,!as!seen!above.!We!will!also!
analyze!the!total!cost!of!human!resources!staffing!plan!for!each!year!later!in!three2
year!financial!analysis.!The!payment!for!HR!manager,!sales!manager,!financial!
account!and!marketing!manager!are!the!same!as!shipping!operation!manager.!
!
!
!
%
%
%
%
%
%
%
%
%
%
%
%
%
%

! 41!
8.0
Non-Human
Resources Cost
Analysis

! 42!
8.0.1%Property%%
• Overview%
% The!warehouse!and!office!spaces!we!have!chosen!are!all!with!NNN!lease!
(meaning!the!rent!excludes!taxation,!insurance!and!maintenance),!therefore!we!
have!to!consider!these!elements!into!our!cost!analysis!as!well.!
• Warehouse%and%Office%
The!rental!rates!of!three!spaces!are!different.!Based!on!the!information!
provided!by!LoopNet,!the!first!storage!space!(2000!SF)!costs!$6!per!square!feet!per!
year,!the!other!one!(3000!SF)!costs!!$4!per!square!feet!per!year,!and!the!office!space!
(680!SF)!costs!$10!per!square!per!year.!In!fact,!the!total!rental!cost!should!be!
$30,800!per!year.!
!Property!tax!bills,!reflecting!the!taxes!due!for!the!preceding!year,!are!mailed!
as!soon!after!January!1!as!possible.!Tax!amounts!greater!than!$25!may!be!paid!in!
one!payment!by!April!30!or!in!two!equal!payments.!The!first!half!of!the!payment!is!
due!by!the!last!day!of!February.!The!second!half!of!the!payment!is!due!by!June!15.!If!
the!tax!amount!is!$25!or!less,!payment!in!full!is!due!on!April!30.!Assessed!property!
values!are!calculated!by!multiplying!the!actual!value!by!7.96%!for!residential!
property!and!by!29%!for!non2residential!property.!Each!odd!numbered!year!the!
residential!assessment!percentage!is!subject!to!change!by!the!Colorado!Legislature,!
as!prescribed!by!the!Gallagher!amendment.!The!tax!information!of!this!property!is!
provided!by!LoopNet!Property!Records.!
!
!

! 43!
Figure!821!
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%Tax% Information%
APN/Parcel%ID% R0066971!
Tax%Year% 2013!
Assessed%Year% 2013!
Tax%Amount% $25,968.42!
Total%Taxable%Value% $1,035,600!
Total%Taxable%Land%Value% $209,300!
Total%Taxable%Improvement%Value% $826,300!
Assessed%Total%Value% $300,324!
Assessed%Land%Value% $60,697!
Assessed%Improvement%Value% $239,627!
Marketing%Total%Value% $1,035,600!
Marketing%Land%Value% $209,300!
Marketing%Improvement%Value% $826,300!
!
Based!on!the!table!above!(Figure!821),!we!only!rent!20%!of!their!property,!so!
what!we!have!to!pay!equals!about!$5,500!per!year!with!some!acceptable!deviation.!
• Insurance%
Insurance!can!protect!our!assets!from!unpredictable!damages,!which!is!
necessary!for!a!new!company.!Some!people!or!companies!will!choose!not!to!buy!the!
insurance!as!a!way!of!cutting!expenses.!But!mostly,!not!insuring!against!damages!
will!make!the!situation!worse!and!sometimes!cause!even!more!costs.!Therefore!if!

! 44!
self2insuring!is!not!an!option!to!combat!these!risks,!it!is!wise!to!obtain!insurance.!
This!coverage!comes!in!many!forms!to!suit!specific!needs.!Before!purchasing!
coverage,!we!must!take!the!specific!conditions!of!our!business!into!account!to!
determine!how!much!we!need!to!insure.!This!important!step!assures!us!that!we!will!
have!adequate!coverage!to!continue!our!business!even!in!the!event!of!a!covered!loss.!
So!we!choose!to!buy!Business!Owner’s!Insurance.!A!business!owner!policy!package!
includes!all!required!coverage!a!business!owner!would!need!such!as!general!liability!
and!business!property.!Our!office,!building,!computers,!equipment,!supplies,!and!
inventory!can!all!be!covered!in!a!property!insurance!policy!and!typically!the!bundle!
of!services!often!costs!less!than!the!total!cost!of!all!the!individual!coverage.!!!
Figure!822!
%
%
%
%
%
%
%
Based!on!the!sample!data!from!Insureon.com!(Figure!822),!our!insurance!will!
cost!around!$3,000!annually.!
%
%

! 45!
8.0.2%Utility%
! Based!on!the!data!from!U.S.!Energy!Information!Administration,!non2
refrigerated!warehouses!in!the!U.S.!use!an!average!of!6.1!kilowatt2hours!(kWh)!of!
electricity!and!40!cubic!feet!of!natural!gas!per!square!foot!annually.!Lighting!and!
space!heating!account!for!approximately!76!percent!of!total!use.!While!small!and!
mid2size!office!buildings!in!the!US!(those!under!100,000!square!feet)!use!an!average!
of!15!kilowatt2hours!(kWh)!of!electricity!and!13!cubic!feet!of!natural!gas!per!square!
foot!annually.!In!a!typical!office!building,!lighting,!heating,!and!cooling!represent!
nearly!70!percent!of!total!energy!use!(Figure!823).!Because!our!warehouse!and!
office!are!in!Colorado,!we!will!probably!have!a!higher!usage!for!utilities!due!to!the!
climate.!
!
!
Warehouse’s!Utility!Usage!Percentage!(Figure!823A)!

! 46!
!
!
Office’s!Utility!Usage!Percentage!(Figure!823B)!
!
Therefore,!our!warehouse!and!office!are!approximately!using!40,000!kWh!of!
electricity!and!200!Mcf!annually.!In!Colorado!the!commercial!price!of!electricity!is!
$0.0984!per!kWh!(Figure!824)!and!the!natural!gas!commercial!price!is!$8.13!per!Mcf!
annually!(Figure!825).!Moreover!we!don’t!need!to!use!too!much!water!in!our!
warehouse!and!office!so!we!just!use!the!average!usage!2,000!gallons!per!person!for!
normal!monthly!in!Lafayette!of!indoor!consumption!(Figure!826).!So!totally!cost!for!
utility!is!estimated!$8,000!per!year.!
!
!
!
!

! 47!
!
!
%
%
%
%
%
%
%
!Commercial!Electricity!Rate!in!Colorado!!
!!!!!!!!!!!!!!!!!!!!!!!!!(Figure!824)%
!!
Average!Household!Water!Usage!(Figure!826)!
!
!
!
!
Commercial!Natural!Gas!Rate!in!Colorado!(Figure!825)!

! 48!
8.0.3%Space%Maintenance%
Equipment!maintenance!is!needed!in!our!warehouse.!We!have!to!make!sure!
our!facilities!are!working!well!to!maintain!efficiency.!Based!on!the!estimated!
calculator!from!warehouseiq.com,!we!put!in!the!basic!data!for!our!in2house!activity!
including!the!square!footage!of!maintenance!area,!the!number!of!maintenance!
workers!needed,!forklifts!we!are!going!to!use!and!hours!they!might!work,!we!finally!
get!the!approximate!number!$3,112!per!year.!It!is!prudent!to!account!for!some!
unpredictable!damage,!so!we!will!raise!the!estimated!cost!10%!higher!to!an!annual!
maintenance!cost!of!$3,500.!
%
%
%
%
%
8.0.4%Shipping%
%
In!the!introduction!stage!of!tree2free!paper!products,!we!will!keep!business!
within!the!U.S.!Since!we!choose!the!FedEx!to!ship!all!our!products!to!clients,!which!
provides!the!variety!of!freight!shipping!options.!According!to!their!demands,!they!an!
customize!their!shipping!combination!freely!(Figure!827).!The!size!of!every!pallet!is!

! 49!
40”!by!48”!by!66”!and!weights!150!lbs.!We!estimate!the!shortest!distance!to!the!
farthest!one!will!be!Denver!to!New!York!City.!Based!on!FedEx!tool!we!get!a!rate!
quote!and!determine!the!expected!delivery!date,!which!the!price!is!from!around!40!
per!pallet!to!120!per!pallet!and!the!delivery!date!is!from!overnight!to!62day!delivery!
due!to!the!destination!and!the!expected!date.!
FedEx!also!has!the!international!freight!shipping!service!therefore!when!our!
company!wants!to!get!into!the!global!market,!FedEx!can!also!provide!efficient!and!
reliable!shipping!service!for!us,!which!means!a!convenient!resources!for!us!with!
extension.!
Figure!827!
%
%
%
%
%
%
%
%
8.0.5%E]commercial%Website%
! As!the!core!of!E2commerce,!website!building!is!very!significant!for!company!
to!run.!Since!we!are!just!starting!the!business,!we!have!to!simplify!and!concentrate!
the!processes!to!achieve!the!easiest!way!of!management,!so!we!choose!to!hire!a!site!
builder!company!to!help!us!with!designing,!building!and!managing!our!online!store.!

! 50!
! We!find!top10ecommercesitebuilders.com!to!help!us!consider!and!choose!a!
proper!merchant!E2commercial!site!builder.!They!don’t!rank!just!any!E2commerce!
site!builder!at!the!top.!The!list!is!comprised!of!E2commerce!site!builders!that!have!
met,!and!frequently!exceeded,!the!high!standards!of!excellence.!
! Firstly,!we!will!not!choose!the!site!builders!who!have!comparatively!low!
rating!for!expecting!a!better!service,!so!we!just!look!into!the!first!5!rankings.!
Secondly!in!the!feature!comparison,!we!think!Wix!is!not!applicable!to!our!company,!
because!Wix!is!so!poor!at!bandwidth,!disk!space!and!inventory!tool.!Additionally,!
when!we!get!into!this!website!we!find!this!one!is!mostly!doing!routine!goods!like!
clothing.!Then!neither!Bigcommerce!nor!Shopify!is!accord!to!our!requirement.!They!
are!lack!of!safety!features!and!customer!support.!We!are!selling!the!business2to2
business!products,!which!always!create!a!large!amount!of!quantity!so!we!have!to!
keep!secure!for!our!own!company’s!profit.!Finally!between!Volusion!and!Yahoo!
Small!Business,!we!ultimately!select!Yahoo!merchant.!Yahoo!is!a!really!formal!and!
reliable!brand.!It!offers!users!extensive!customization!options!and!a!reliable!
infrastructure.!Upload!as!many!as!50,000!products!and!choose!from!more!than!350!
great!website!design!templates!to!add!a!special!personal!touch!to!our!online!store.!
With!site!design!tools!management!controls,!marketing!options,!shopping!cart!
features,!and!basic!marketing!tools,!Yahoo!Merchant!provides!the!boost!we!need!to!
get!started!with!an!E2commercial!business.!
! As!a!result,!we!will!use!the!professional!plan!among!other!plans,!because!at!
this!time!we!only!need!E2commercial!site!management!with!basic!features!and!
transaction!security.!This!will!cost!us!$69!per!month!that!will!be!billed!annually,!

! 51!
with!1.00%!transaction!fee,!which!is!based!on!the!final!price!of!the!product!and!is!
not!calculated!on!shipping!and!tax.!This!will!totally!cost!us!approximately!$1,000.!
!
%
%
%
%
8.0.6%Summary%
! According!to!the!analysis!above,!our!estimated!annual!cost!will!be!presented!
as!the!chart!below:!
!
Property…………………………………………………………………..$36,300!
! Rent…………………………………………$30,800!
! Tax…………………………………………..$5,500!
Insurance…………………………………………………………………$3,000!
Utility………………………………………………………………………$8,000!
Maintenance…………………………………………………………….$5,700!
Shipping…………………………………………………………………..$40!222!$120!/pallet!
Website!Management………………………………………………..$1,000!
Total…………………………………………………………………………$54,000!(Fixed)!
!
!
!

! 52!
9.0
Three-Year
Revenue
Analysis

! 53!
9.0.1%Overview%
• Stock%Keeping%Unit%
Stock!Keeping!Unit,!basically!means!a!bar!code!number!that!attaches!to!every!
product/packaging.!As!part!of!a!system!for!inventory!management,!the!SKU!is!the!
smallest!unit!of!a!product!that!can!be!sold!or!purchased,!the!reasons!to!add!SKU!to!
inventory!are!assisting!in!monitoring!transaction,!tracking!customer!spending!
patterns,!controlling!the!amount!of!inventory!and!purchasing,!and!providing!
information!about!pricing.!!
! For!our!company,!we!will!keep!our!product!in!a!bundle!form.!In!addition,!
there!will!be!SKUs!on!every!bundle!so!that!it!is!easier!for!us!to!keep!track!the!
amount!sold!and!purchased.!Since!we!are!an!E2commerce!business!we!will!be!using!
our!SKU!system!to!provide!pricing!information,!and!inventory!control.!
• Forecasted%Quantity%Sales%by%Time%Period%by%SKU%
! Both!the!paper!and!cardboard!markets!in!North!America!are!immense.!!Last!
year!1.62!trillion!sheets!of!paper!were!sold!ust!in!the!business2to2business!market!
(Pineault,!44).!!Meanwhile!the!cardboard!market!is!reaching!a!net!worth!of!$186!
billion!(Hall).!!It!is!very!reasonable!to!believe!that!TFPC!can!achieve!a!market!share!
of!0.002%!in!paper!and!0.0004%!in!cardboard!in!the!first!year!of!sales.!!These!are!
both!infinitesimal!shares!but!reasonable!due!to!the!lack!of!TFPC’s!brand!awareness!
to!start.!Because!of!the!small!share!it!is!prudent!to!predict!an!increase!in!market!
shares!up!to!0.004%!in!paper!and!0.001%!in!cardboard!by!year!two!of!sales.!By!year!
three!we!will!still!be!growing!and!reaching!0.0054%!market!share!in!paper!and!
0.002%!in!cardboard.!!With!such!a!low!market!share!the!projections!are!reasonable,!

! 54!
if!not!cautious.!!The!below!tables!will!illustrate!the!sales!numbers!associated!with!
the!market!share!projections.!
• Gross%Profit%by%SKU%
! Tree!Free!Paper!Co.’s!productivity!of!Stock!Keeping!Unit!will!be!moderate!
due!to!the!fact!that!our!market!share!is!small!and!sales!will!not!be!significant!in!the!
beginning.!However,!our!products!are!non2perishable.!Thus,!the!issue!of!costs!of!
SKU!hardly!becomes!a!major!problem!for!our!company.!
• Total%Gross%Profit%
! Even!though!we!will!be!facing!very!low!if!not!negative!profit!to!start,!as!TFPC!
moves!out!the!beginning!stage,!our!sales!and!share!starts!growing.!By!the!time!we!
are!in!the!growth!stage,!our!total!revenue!will!completely!cover!all!of!the!
expenditures!and!the!cost!of!operation.!!It!will!not!take!long!before!Tree!Free!Paper!
Co.!is!profitable.!!
!
9.0.2%Revenue%Forecast%
• Paper%(Figure!921)%
Figure!921!
Year% Price/
Bundle%
COGS/%
Bundle%
SKU/Box% Gross%
Profit/Unit%
Unit%Sold% Total%Profit%
1% $26! $17! $0.99! $8.01! 18,000! $144,180!
2% $26! $17! $0.99! $8.01! 34,000! $272,340!
3% $26! $17! $0.99! $8.01! 44,352! $355,259.52!
%

! 55!
• Cardboard!(Figure!922)!
Figure!922!
Year% Price/B
undle%
COGS/%
Bundle%
SKU/Box% Gross%
Profit/Unit%
Unit%Sold% Total%Profit%
1% $129.99! $115! $0.99! $14! 2,000! $28,000!
2% $129.99! $115! $0.99! $14! 12,000! $168,000!
3% $129.99! $115! $0.99! $14! 22,120! $309,680!
%
Year!1!Revenue!Forecast!2!Total!Revenue:!$727,980!
! ! ! ! !Total!Costs:!$(555,800)!
! ! ! ! !Total!Profit:!$172,180!
!
Year!2!Revenue!Forecast!2Total!Revenue:!$2,443,880!
! ! ! ! !Total!Costs:!$(2,003,540)!
! ! ! ! !Total!Profit:!$440,340!
!
Year!3!Revenue!Forecast!2!Total!Revenue:!$4,028,530.8!
! ! ! ! !Total!Costs:!$(3,363,591.28)!
! ! ! ! !Total!Profit:!$664,939.52!
!
!
!
!

! 56!
10.0
Three-Year
Financial
Analysis

! 57!
10.0.1!Income!Statement!
• Overview%
Income!statement!is!a!financial!report!that!shows!our!company’s!profitability!
over!three!years!(Figure!1021).!
• Sales%and%Cost%of%Goods%Sold%
In!the!beginning!stage!of!the!company,!we!decide!to!produce!two!major!
products!of!cardboard,!and!printing!paper;!both!derived!from!hemp.!Neither!is!
being!produced!on!an!industrial!level!anywhere!in!the!world!right!now.!Because!of!
this,!COGS!will!be!high,!at!least!for!the!first!few!years.!!As!shown!above!our!margins!
from!early!sales!will!not!be!able!to!overcome!our!fixed!costs!and!we!will!be!in!the!
red!after!the!first!year.!!However!we!project!that!sales!will!increase!and!TFPC!will!be!
profitable!by!year!two!and!increasingly!more!so!by!year!three.!
• Gross%Profit%
Gross!profit!is!the!income!available!after!paying!all!expenses!from!our!sold!
products.!It!equals!revenue!minus!cost!of!goods!sold.!
• Additional%Operating%Expenses%and%Utilities%
Employee!expenses!(including!wages!and!benefits)!is!derived!from!the!
Human!Resources!Staffing!Plan!section!that!was!cover!earlier.!Rent!expense!is!taken!
from!the!Non2Human!Resources!Cost!Analysis!section!and!the!total!rental!cost!will!
be!$30,800!per!year.!Utilities!expenses!were!extracted!directly!from!the!Non2Human!
Resources!section.!Equipment!maintenance!expense!is!taken!directly!from!the!
Warehouse/Shipping!section.!
!

! 58!
• Net%Income%
As!our!income!statement!shows,!net!income!is!forecasted!to!markedly!
increase!after!each!year!of!Tree!Free!CO’s!operations.!As!the!company!continues!to!
gain!reputation!in!the!Denver!area!and!America,!the!income!statement!forecasts!that!
net!income!will!increase!gradually.!
Figure!1021!
!
!

! 59!
10.0.2%Financial%Statement%
• Overview%
Balance!sheet!is!a!“snapshot”!of!our!company’s!financial!position!at!a!given!
moment!(Figure!1022).!
• Assets%
!!!! TFPC’s!assets!fluctuate!in!the!manner!shown!above!due!to!the!assets!left!in!
inventory!at!the!end!of!the!year.!!These!numbers!were!determined!from!the!
difference!between!the!projected!sales!and!the!yearly!orders.!!The!orders!would!
always!be!larger!than!the!projected!sales!because!running!out!of!inventory!and!not!
being!able!to!fulfill!orders!would!be!detrimental!to!retaining!customers.!!The!assets!
in!inventory!drop!by!year!three!because!by!then!we!will!have!more!accurate!sales!
projections!and!therefore!will!be!able!to!order!closer!to!the!projected!numbers.!
• Liabilities%
Current!liabilities!include!our!firm’s!financial!obligation!to!short2term!
creditors!(suppliers!for!good!order,!employees!and!banks),!which!must!be!repaid!
within!one!year.!While!long2term!liabilities!have!longer!repayment!terms.!
• Stockholder%Equity%
Stockholder’s!equity!is!the!owners’!investment!in!the!company.!!It!is!also!the!
difference!between!assets!and!liabilities.!!The!growth!of!stockholder!equity!also!
represents!the!increase!in!value!of!the!owner’s!share.!
!
!
!

! 60!
Figure!1022!
!
!
!
!
!
!
!

! 62!
11.0.1%Cross]Functional%Map%
• Operation%(As%Is)%
Figure!1121!
!
The!cross2functional!process!map!above!is!an!illustration!of!all!operations!by!
Tree!Free!Paper!Co!(Figure!1121).!!It!is!in!fact!the!aggregation!of!multiple!process!
maps!that!will!be!shown!below.!This!is!to!demonstrate!how!the!different!processes!
within!the!company!are!connected.!Included!are!Order!to!Delivery,!Inventory!
Receipts!and!Purchasing,!and!data!gathering.!These!will!be!described!below!as!well!
as!certain!changes!that!will!be!made!in!the!future.!
%
%

! 63!
• Order%to%Delivery%
Figure!1122!
%
This!cross2functional!map!portrays!the!Order!to!Delivery!process!
(highlighted!in!yellow)!and!where!it!fits!in!with!all!of!the!other!operations!(Figure!
1122).!As!shown,!it!begins!when!an!order!is!placed.!The!order!is!validated!by!our!
sales!staff!at!which!point!a!request!for!the!appropriate,!inventoried!products!is!sent!
to!the!warehouse.!The!products!are!removed!from!inventory,!gathered!and!weighed.!!
With!the!weight!known,!the!shipping!cost!can!be!calculated!and!factored!into!the!
total!price.!The!invoice!is!written!up!by!the!financial!department!and!sent!to!the!
customer.!Meanwhile,!the!order!will!be!loaded!onto!pallets!and!wrapped!pending!
shipment.!When!the!payment!is!received!the!order!will!be!shipped.!

! 64!
• Incoming%Inventory%Receipt%
Figure!1123!
The!cross2functional!process!map!above!shows!the!Purchasing!and!Inventory!
Receipt!processes!(orange).!!The!process!begins!with!a!decision:!what!inventory!is!
needed,!and!how!much.!That!decision!is!made!by!management!then!passed!along!to!
the!warehouse!for!purchasing.!TFPC!only!has!two!suppliers,!SunShine!Paper!
Company!and!the!Stephan!Gould!Corporation!who!supply!paper!and!cardboard!
respectively.!The!appropriate!purchase!orders!are!sent!to!the!suppliers.!Upon!
arrival!from!the!suppliers,!the!shipment!is!inspected!for!quality!control.!If!the!
shipment!fails!inspection!then!the!unacceptable!products!are!returned!to!the!
suppliers!for!a!refund,!or!a!grievance!is!filed.!If!the!shipment!passes!inspection!then!

! 65!
it!is!unpackaged!and!added!to!the!inventory.!The!addition!to!inventory!is!filed!as!an!
inventory!receipt.!
• Outgoing%Inventory%Receipt%
Figure!1124!
The!Cross2Functional!process!map!demonstrates!the!Outgoing2Inventory!
process!(bronze)!and!how!it!ties!in!with!the!other!operations.!It!follows!along!a!
noticeably!similar!path!to!the!Order!to!Delivery!process.!When!an!order!is!validated,!
the!product!request!is!sent!to!the!warehouse.!The!products!are!removed!from!the!
inventory!per!the!order.!The!deduction!from!the!warehouse!is!recorded!and!
documented.!This!documentation!becomes!an!inventory!receipt!recognizing!the!
change!in!inventory!value.!
%

! 66!
11.0.2%Relationship%Map%
Figure!1125!
!
Figure!1126!
!
%

! 67!
Order!to!Delivery!is!essentially!the!process!of!what!an!E2commerce!company!
does.!Therefore!it!is!helpful!to!look!at!is!from!multiple!angles.!A!Relationship!Map!
can!give!that!extra!angle!and!also!allow!us!to!observe!weaknesses!in!the!supply!
chain!and!changes!that!need!to!be!made.!By!looking!at!the!“as!is”!map!it!becomes!
clear!that!the!process!is!missing!something!(Figure!1125).!There!is!no!contingency!
plan!for!if!inventory!runs!out!when!an!order!is!placed.!As!stated!in!the!supply!chain!
management!section,!TFPC!is!limited!to!about!3!orders!from!suppliers!per!year!due!
to!hemp’s!growing!period.!Therefore!management!needs!to!rely!long2term!(greater!
than!one!quarter)!demand!predictions!for!purchase!orders.!This!early!on!in!a!new!
market!it!will!be!very!difficult!to!make!accurate!projections!and!management!is!
stuck!with!a!decision,!to!over!order!or!risk!under!ordering.!Over!ordering!can!add!
unnecessary!costs!that!a!new!company!like!TFPC!might!not!be!able!to!float.!On!the!
other!hand,!under!ordering!will!result!in!orders!than!cannot!be!fulfilled.!Missing!out!
on!early!adopting!clients!could!be!costly!to!a!membership2based!company!like!TFPC.!!
Being!limited!to!only!two!suppliers!is!also!hurtful!to!TFPC!because!we!are!at!the!
mercy!of!the!supplier!and!the!climate!where!their!hemp!is!grown.!
As!shown!in!the!“to!be”!map!(Figure!1126),!TFPC!is!looking!to!increase!its!
supplier!base!as!soon!as!possible.!With!more!suppliers!we!will!be!able!to!avoid!the!
threats!mentioned!above.!As,!the!largest!exporter!of!hemp!products!to!America!in!
the!world,!China!will!be!a!good!region!to!search!for!these!additional!suppliers!
(Johnson,!5).!Furthermore,!with!a!different!climate!to!America’s,!the!hemp’s!growth!
cycle!will!be!different!from!that!of!hemp!here.!Differentiated!growth!cycles!means!
an!increase!in!the!number!of!available!order!times.!This!will!allow!TFPC!to!institute!

! 68!
process!(highlighted!in!red)!where!we!can!take!action!if!our!inventory!is!
prematurely!low.!
!
11.0.3%Additional%
Figure!1127!
It!may!have!been!noticed!earlier!that!there!is!a!process!in!the!“As!Is”!
Operations!Cross2Functional!map!that!has!not!been!discussed!yet.!!There!is!a!flow!
(Figure!1127)!from!the!“Validate!Order”!process!to!an!“Order!History”!database!
(highlighted!in!purple).!!This!procedure!is!currently!in!place!to!collect!the!data!from!
all!of!our!orders.!!In!the!beginning!this!data!will!not!be!able!to!yield!adequate!
predictions.!!However,!as!sales!grow!and!time!goes!on,!the!database!will!build!up!
and!patterns!will!form.!!With!these!patterns,!management!will!be!able!to!produce!

! 69!
sales!projections!(highlighted!in!red).!!These!sales!projections!will!be!applied!to!the!
inventory!purchasing!decision!process.!
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! 71!
• Christopher%Robinson%
This!project!was!a!major!undertaking!unlike!anything!I!have!ever!attempted!
before.!!It!stretched!my!abilities!and!pushed!me!harder!than!I!thought!school!could.!!
Luckily!working!in!a!group!was!not!a!new!concept!to!me.!!I!have!always!been!a!team!
player!and!enjoyed!collaboration.!!It!could!be!easy!for!me!to!say!that!this!team!was!a!
different!experience!for!me!due!to!the!fact!that!my!team!members!were!
international!students!but!it!really!wasn’t.!!Every!team!has!its!own!characteristics!
that!make!it!new!and!interesting.!!The!greatest!trial!for!me!in!a!group!sense!was!that!
I!had!a!strong!idea!of!what!this!the!company!should!be!like!and!I!needed!to!get!
better!at!stepping!back!and!hearing!ideas.!!Sometimes!I!was!realized!my!
overbearingness!and!stopped!but!other!times!I!struggled.!
! Working!with!data!was!something!that!I!dreaded!going!into!this.!!How!was!I!
supposed!to!pull!data!out!of!thin!air!from!a!company!that!doesn’t!exist?!!However!
when!I!got!down!to!it!and!began!researching,!the!numbers!started!coming!together.!!
It!actually!made!a!lot!of!sense!to!me!and!was!a!part!of!the!project!that!I!was!deeply!
involved!with.!!I!learned!that!if!I!just!looked!hard!enough!I!could!always!find!the!
information!that!I!needed.!
! Process!mapping!was!a!concept!that!I!was!completely!unaware!of!before!I!
took!BCOR!2500.!!When!I!saw!them!I!thought!“this!is!pretty!intuitive”!so!I!told!my!
team!I!could!handle!the!process!maps.!!I!didn’t!realize!how!particular!I!was!going!to!
get!with!them.!!I!made!5!maps!for!the!project!and!decided!I!didn’t!like!any!of!them!so!
I!threw!them!away!and!made!7!new!ones.!!These!maps!can!be!so!intricate!that!I!

! 72!
ended!up!spending!16!hours!just!building,!tweaking!and!re2tweaking!the!maps.!!
Honestly!I!got!lost!in!it.!
! This!project!required!a!serious!learning!curve!with!tasking.!!In!the!beginning!
we!thought,!naturally,!that!we!could!divide!up!the!sections!and!we!could!put!
together!a!good!product.!!Getting!last!place!on!the!first!submission!was!a!rude!
awakening!for!us!and!we!realized!that!we!needed!to!work!together.!!We!decided!
that!we!would!still!each!be!in!charge!of!sections!but!we!would!communicate!our!
findings!and!work!together!to!create!a!fluid!business!plan.!!Our!efforts!paid!off!and!
we!achieved!second!place!in!the!second!submission.!
! In!the!end!I!have!two!major!pieces!of!advice!for!future!students!undertaking!
this!project.!!First,!it!is!important!to!spread!out!your!work.!!If!you!leave!everything!
for!the!end!then!you!end!up!being!stressed.!!If!your!teammates!do!the!same!then!you!
all!may!be!in!need!of!information!from!each!other!that!you!don’t!have!yet!before!you!
can!move!forward.!!This!is!a!vicious!cycle!that!you!do!not!want!to!be!stuck!in.!!
Finally,!it!is!crucial!that!all!of!your!team!be!on!the!same!page.!!There!is!nothing!
worse!then!having!to!go!back!and!change!things!last!minute!because!you!or!
someone!on!your!team!had!contradictory!statements!or!data.!!For!everyone!to!put!
together!a!fluid!project!everyone!has!to!have!the!same!end!goals!in!mind.!
!
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!
!
!

! 73!
• Hsin%Chin%Hung%
! The!class!Operations!&!Information!management!is!actually!my!area!of!
emphasis,!also!I!did!not!anticipate!this!particular!class!will!be!easy!even!though!I!am!
really!in!love!with!data!analysis.!Through!working!on!this!business!proposal,!we!
learned!a!lot!of!practical!experiences,!which!is!even!more!valuable!than!a!summer!
internship!for!instance.!Project!management,!time!management,!cross2!cultural!
collaboration,!and!team!communication!are!the!skills!and!abilities!we!learned!and!
improved!from!each!other!after!doing!all!the!hands2on!tasks.!At!first,!I!was!really!
stressed!out!about!how!to!finish!this!one!hundred!page!proposal;!additionally,!I!was!
extremely!worried!about!the!“firing!system”!which!the!person!could!potentially!got!
kicked!out!from!the!team!because!of!the!bad!attitudes/!contribution!at!the!same!
time.!However,!we!as!a!team,!overcome!those!difficulties!such!as!communication,!
cultural!differences.!!
Even!though!we!were!the!last!place!in!our!recitation!after!the!first!interim,!
we!start!trying!really!hard!and!tackling/!anticipating!what!type!of!points!that!is!our!
leader!looking!for!in!everyone’s!proposal.!From!2!hours!working!on!our!team!
project!per!week!to!4!hours.!Gladly,!we!bounced!back!and!won!the!second!place!
after!the!submission!of!interim!2.!It!was!extremely!a!joyful!moment!when!we!got!
noticed!that!we!were!the!second!place!in!our!recitation.!!I!hope!that!we!can!keep!this!
synergy!going!and!finish!this!proposal!strong.!Friendship!last!forever!!
!
!
!

! 74!
• Mengdan!Yan!
When!I!first!met!our!group!members,!I!thought!we!were!going!to!spend!a!
tough!time!in!the!whole!semester.!The!group!is!formed!with!people!from!different!
countries.!It!means!our!value,!standard!and!living!environment!are!completely!
different,!which!will!be!hard!to!coordinate.!However!we!have!a!great!job!done!
within!the!project!so!far.!This!is!the!teamwork!so!you!have!to!assure!there!will!be!
less!demur!between!your!team!members.!Communication!plays!the!role!of!bridge!
across!the!gap!of!dissonance,!if!you!don’t!solve!this!problem,!the!gap!will!become!
bigger!until!the!collapse.!
This!is!a!very!good!experience!of!working!with!data.!First!you!need!to!find!all!
the!data!you!need!as!much!as!possible.!Then!filtrate!the!unvalued!gray!data!and!
select!what!you!actually!need.!There!is!tremendous!work!for!it!but!really!useful.!You!
cannot!just!skip!some!data!that!you!think!is!useless.!Every!action!should!be!done!
after!full!analysis,!which!is!the!core!value!of!Information!Management.!Process!
mapping!is!a!worthy!work!to!do!during!your!project.!It!will!make!your!plan!clear!
and!ordered.!You!will!not!mass!up,!have!no!idea!where!to!start!and!what!to!do!next.!
Having!the!job!done!step2by2step!will!increase!a!lot!of!efficiency.!As!well!as!the!
process!mapping,!a!proper!time!and!project!management!can!also!help!a!lot.!For!the!
purpose!of!doing!progressive!work,!you!can!find!it!worthwhile.!
!!!!!!!!! I!will!suggest!the!future!students!in!this!course!that!when!doing!the!project!
remember!to!communicate!with!your!team!members,!don't!keep!all!the!
dissatisfaction!and!disagreement!just!in!your!heart.!And!pay!attention!to!the!
lectures.!

! 75!
• Yifan%Miao%
This!project!is!such!a!challenge!for!me!because!I!am!not!familiar!with!E2
commerce.!But!it!taught!me!a!lot!about!not!only!operation!and!information!
management!but!also!about!how!to!cooperate!with!others.!I!feel!so!lucky!to!have!
worked!with!a!great!group.!Christopher!Robinson!as!an!English!native!speaker!did!
some!extra!work!(checking!writing)!for!our!group.!And!Mengdan!Yang!always!edits!
the!final!draft!and!prints!it!for!our!group.!She!also!scans!the!feedback!for!us!to!
modify!our!project.!My!teammates!showed!selfless!devotion!to!group.!And!this!
motivated!me!to!do!my!best!on!my!project!because!I!don't!want!to!let!my!team!
down.!Throughout!the!semester,!our!group!had!multiple!discussions!about!project!
to!coordinate!each!other’s!schedules!to!get!our!submissions!in!on!time!with!high!
quality.!
Working!with!data!and!process!mapping!was!new!to!me.!Data!is!important!in!
business.!Using!data!makes!it!possible!to!spot!connections!and!details!in!operation.!
Process!map!can!provide!a!blueprint!for!implementing!the!process!and!it!can!
identify!the!waste!and!inefficient.!Data!and!process!mapping!can!help!company!to!
build!up!competitive!advantages!in!the!market!with!fierce!competition.!
Time!and!project!management!are!important!for!a!project.!Our!group!assigned!and!
scheduled!the!tasks!according!to!the!project!outline!on!D2L.!I!started!my!project!
early!to!reduce!unnecessary!stress!because!stress!is!unhealthy!and!I!can!have!more!
time!to!modify!my!project.!
For!future!BCOR!2500!students!I!suggest!that!it’s!important!to!pick!a!good!
group.!Because!it!is!a!difficult!project!and!you!have!to!cooperate!with!your!

! 76!
teammates!on!many!things.!Last!but!not!the!least,!the!key!elements!for!successful!
project!is!to!ask!questions.!You!can!ask!your!recitation!leaders!because!your!
recitation!leaders!have!real!world!experience!and!they!are!passionate!and!ready!to!
help!you.!

! 77!
Reference
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###Hand,!K.!(Ed.).!(2012,!February!1).!Pulp!and!Paper.!Retrieved!February!19,!2015,!
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###Welcome!to!an!Engaged!Community.!(n.d.).!Retrieved!February!20,!2015,!from!
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###!Wolfe,!L.!(n.d.).!Commercial!Leasing!Definitions!#!What!Does!"Net!Lease"!Mean?!
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###FedEx!Small!Business!Centre.!(n.d.).!Retrieved!February!20,!2015,!from!
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###Printer#Friendly!FedEx!vs.!UPS!Services.!(n.d.).!Retrieved!February!20,!2015,!from!
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###ROGGIO,!A.!(2011,!November!8).!Comparing!UPS,!FedEx,!and!USPS:!Which!is!Best!
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USPS#Which#is#Best#Now#!

! 78!
###Property!Record!for!1208!Commerce!Court,!Lafayette,!CO!80026.!(n.d.).!Retrieved!
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###Property!Tax!Due!Dates.!(n.d.).!Retrieved!March!19,!2015,!from!
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###How!Property!Taxes!Are!Calculated.!(n.d.).!Retrieved!March!19,!2015,!from!
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###Schlactus,!P.!(1996,!January!1).!How!to!Insure!Your!Warehouse.!Retrieved!March!
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###13!Types!of!Insurance!a!Small!Business!Owner!Should!Have.!(2012,!January!19).!
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business#owner#should#have/!

! 79!
###TechInsurance.!(n.d.).!Retrieved!March!19,!2015,!from!
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###Colorado!Natural!Gas!Prices.!(n.d.).!Retrieved!March!19,!2015,!from!
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###Managing!Energy!Costs!in!Small!and!Midsize!Offices.!(n.d.).!Retrieved!March!19,!
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###Colorado!Electricity!Rates.!(n.d.).!Retrieved!March!19,!2015,!from!
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! 80!
19,!2015,!from!https://smallbusiness.yahoo.com/ecommerce/compare#plans!
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###Jones,!G.!(2012).!Essentials!of!Contemporary!Management!5th!(fifth)!edition,!
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!

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