The document discusses using social media to improve business outcomes. It provides an overview of Melissa Henry's experiences using social media personally and in agriculture. The presentation covers establishing a social media profile, building a network, and developing a social media plan. It then discusses Melissa's individual, business and community online presence across Facebook, Twitter, LinkedIn, Pinterest, YouTube, website, blog and Slideshare. The remainder of the document focuses on how and why Melissa uses social media, including as part of her daily activities. It also covers impulse vs strategic uses of social media and provides a template for planning social media content and activities.
1. Using social media to improve
your business outcomes
Melissa Henry
Quebon Coloured Sheep
2. In the next hour
• My experiences with social media personally
and in agriculture
• How to use social media tools
• Establishing your social media profile
• Building your network
• Developing your social media plan
3. My online image
• Individual
• Business
• Community groups
• Industry
4. My online presence
• Facebook
• Twitter
• LinkedIn
• Pinterest
• YouTube
• Website
• Blog
• Slideshare
5. How and why I use social media
• Part of my culture/ daily activity
• Apps
• Network of friends
• Keep it clean and positive
6.
7. Facebook
• Personal newsfeed
• ‘Friends’
• Status update
• Messenger
• Pages – public
• Groups – open or
closed
• Social
• Visual
• Likes, Comments, Share
• 11,500,000 users (Aust)
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17. Twitter
• Tweets (140 characters)
• Follow
• Followers
• @username
• #topic_hastags
(searchable)
• Information sharing
• Professional (media)
• Retweet or reply
• Direct message
• 2,114,000 users (Aust)
18.
19.
20.
21. LinkedIn
• Personal and
organisation profiles
• Stay informed about
your contacts
• Find the people with
skills and knowledge
• Professional Groups
- ‘Agricultural Job
Opportunities’
• Professional networking
• Exchange information,
ideas and opportunities
• 2,200,000 users (Aust)
22.
23. Pinterest
• Themed boards
• Pin images
• Follow boards or people
• Visual
• Links to website
• Price attached
• 640,000 users (Aust)
27. Impulse vs Strategy
• What am I doing on-farm today?
• What do I have for sale?
• What did I sell today and to where?
• What is new on my website I can share?
• What interesting articles/videos I want to
share?
28. Impulse vs Strategy
• Brainstorm content
• Monthly calendar
• Which social media channels
30. Social media planning sheet
Topic Content Social Media Date Feedback
People Staff profile LinkedIn,
Facebook
Every 3 months # of new
partnerships
Product: Wool Fleeces for sale Pinterest,
Facebook
May How many
fleeces did sell
Event reports Show winnings Facebook,
Pinterest
Feb, March,
April
How many
enquiries
Industry
partners
Animal welfare
standards
consultation
Facebook,
Twitter
Close 6th May How many
completed the
survey
Event dates Field Day Facebook,
LinkedIn,
Twitter
Once a week, 3
weeks prior
How many
heard about
event online
Community School visit Facebook,
Twitter
15th May # of likes,
comments,
shares
31. Activity
Select a social media tool
1. Create an account and complete your profile
(download the app or go to website)
2. Find contacts / friends (& invite their friends)
Facebook page: Quebon Coloured Sheep
Twitter: @baalissa
LinkedIn: Melissa Henry
Pinterest: baalissa
Website: www.QuebonColouredSheep.com (and google)
3. Write down content ideas