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THE CARE & FEEDING OF
YOUR SCRUMMASTERS
Melissa Boggs, Enterprise Agile Coach
Regional Scrum Gathering Toronto,April 2018
HELPING THE HELPERS: 

WHYTHISTOPIC?
"At times our own light goes out and is rekindled by a
spark from another person."                 
 -A. Schweitzer-  
WHY THIS TOPIC?
WHYTHISTOPIC?
WHAT IS A SCRUMMASTER?
From the Scrum Guide:
The Scrum Master is responsible for ensuring Scrum
is understood and enacted. Scrum Masters do this
by ensuring that the Scrum Team adheres to Scrum
theory, practices, and rules.
WHAT IS A SCRUMMASTER?
The Scrum Master is a servant-leader for the
ScrumTeam.The Scrum Master helps those
outside the ScrumTeam understand which of
their interactions with the ScrumTeam are
helpful and which aren’t.The Scrum Master helps
everyone change these interactions to maximize
the value created by the ScrumTeam.
HOW ISTHE ROLE OF A SCRUMMASTER…
▪ Different?
▪ Difficult?
▪ Delightful?
THE PRACTICAL ROLES OF A SCRUMMASTER
Mechanics
Practices
THE DEEPER ROLES OF A SCRUMMASTER
Mindset
Principles
HELPINGTHE HELPERS
• Empowerment
• Encouragement
• Enrichment
• Empathy
It’s a value proposition! How will you invest?
HELPINGTHE HELPERS
HELPINGTHE HELPERS- 

LEADERS AND COACHES
▪Awareness!
▪There is a 5th E ---- ENVIRONMENT
▪Make it safe for them to ask for help.
▪Remember the first 4 Es.
▪Get to know your ScrumMasters.
▪Ask them if they have what they need to do their jobs.
▪Help them get connected to the team, each other, and
the community
▪What about you? How do agile coaches and leaders stay
energized?
HELPINGTHE HELPERS (YOU!)- 

SCRUMMASTERS
▪Connect with your
community
▪Pair up with others
▪Seek out the 4 E’s
▪Speak up
▪Self-care
melissa.boggs@agile42.com
@HmngbirdAgility
CONNECT WITH ME

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Helping the Helpers SGCAN Apr 2018

  • 1. THE CARE & FEEDING OF YOUR SCRUMMASTERS Melissa Boggs, Enterprise Agile Coach Regional Scrum Gathering Toronto,April 2018 HELPING THE HELPERS: 

  • 2. WHYTHISTOPIC? "At times our own light goes out and is rekindled by a spark from another person."                   -A. Schweitzer-  
  • 5. WHAT IS A SCRUMMASTER? From the Scrum Guide: The Scrum Master is responsible for ensuring Scrum is understood and enacted. Scrum Masters do this by ensuring that the Scrum Team adheres to Scrum theory, practices, and rules.
  • 6. WHAT IS A SCRUMMASTER? The Scrum Master is a servant-leader for the ScrumTeam.The Scrum Master helps those outside the ScrumTeam understand which of their interactions with the ScrumTeam are helpful and which aren’t.The Scrum Master helps everyone change these interactions to maximize the value created by the ScrumTeam.
  • 7. HOW ISTHE ROLE OF A SCRUMMASTER… ▪ Different? ▪ Difficult? ▪ Delightful?
  • 8. THE PRACTICAL ROLES OF A SCRUMMASTER Mechanics Practices
  • 9. THE DEEPER ROLES OF A SCRUMMASTER Mindset Principles
  • 10. HELPINGTHE HELPERS • Empowerment • Encouragement • Enrichment • Empathy It’s a value proposition! How will you invest?
  • 12. HELPINGTHE HELPERS- 
 LEADERS AND COACHES ▪Awareness! ▪There is a 5th E ---- ENVIRONMENT ▪Make it safe for them to ask for help. ▪Remember the first 4 Es. ▪Get to know your ScrumMasters. ▪Ask them if they have what they need to do their jobs. ▪Help them get connected to the team, each other, and the community ▪What about you? How do agile coaches and leaders stay energized?
  • 13. HELPINGTHE HELPERS (YOU!)- 
 SCRUMMASTERS ▪Connect with your community ▪Pair up with others ▪Seek out the 4 E’s ▪Speak up ▪Self-care