1. MELISSA BARNES 2593 5 Mile Rd. NE - Grand Rapids, MI 49525
(616) 719-2272 - Barnes1116@gmail.com
SUMMARY
 Accredited Legal Professional (ALP) - NALS
 Certified notary
 Adobe Acrobat
 Microsoft Office - Excel, Word, PowerPoint, Outlook
 Westlaw certified
EDUCATION
Bachelor of Applied Science, Paralegal Studies – ABA approved program
Davenport University - Grand Rapids, MI
 Graduation Date: August 2013
 Graduated Summa Cum Laude
 Lambda Epsilon Chi (LEX) – National Paralegal
Honors Society
Associate of Science, emphasis in Business Administration
Grand Rapids Community College - Grand Rapids, MI
 Graduation Date: May 2012
EXPERIENCE
Legal Copy Services – Grand Rapids, MI 06/14 – 08/15
Request Relations Associate
 Procured records requested by clients for civil litigation
 Drafted and issued legal documents in accordance with applicable statutes and court rules
 Recommended strategies for improving system processes and outcomes within Client Services Dept.
 Researched various search engines and databases to locate difficult Deponents and ensure proper
process of service
Sears Holdings - Grand Rapids, MI 11/13 – 01/14
Seasonal Cashier
 Executed accurate cash handling procedures and reconciled daily accounts
 Guided and solved customer queries
Legal Assistance Center - Grand Rapids, MI 09/12 – 09/13
Volunteer Paralegal
 Explained basic law, procedures, and options to patrons seeking self-representation
 Provided guidance to patrons for the completion of forms and pleadings
 Evaluated cases using AccessKent and scheduled hearings
Hewson & Van Hellemont, PC – Grand Rapids, MI 04/13 – 06/13
Paralegal Internship
 Reviewed, organized, and summarized medical records
 Redacted claim files for discovery using Adobe Acrobat
 Prepared subpoenas, interrogatories, and document requests
 Transcribed dictation
Access to Justice Clinic - Grand Rapids, MI 08/12 – 04/13
Student Paralegal
 Drafted court pleadings and documents, legal memoranda, and client correspondence
 Conducted comprehensive legal research and analysis
 Interviewed clients for case intake
Auto Club Group – Grand Rapids, MI 12/05 – 12/10
Product Specialist
 Conducted performance reviews, counseled employees, and resolved grievances
 Resolved member and contractor complaints
 Researched membership accounts to detect fraudulent activity