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GMC Escalation Matrix.pptx
1.
2.
ESCALATION MATRIX FOR
SERVICE: Responsibility: Addition and Deletion/ E-Cards/Physical Health Cards • 1st Level: Ms.Najma Mail Id: service@boib.in Phone: Mob : +91 9743077722 • 2nd Level - Mr. Akhil Executive - CRM Mail Id : service@boib.in Phone: +91 9108459506 / 080-26951606
3.
ESCALATION MATRIX FOR
CLAIMS: Responsibility: Claims ( Cashless and Reimbursements ) • 1st Level - Ms. Deepashree.B.N Executive - Claims Mail Id : claims@boib.in Phone: 080-26951600 / Mob: 9663168702 • 2nd level :Ms. Vijayalakshmi Manager - Claims Mail id : vijayalakshmi@boib.in Phone: 080-26951600 / Mob: 8971433277
4.
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