3. E-commerce in Ukraine
Market value - $1.6 B*
14% buy online
60% do research online
before offline purchase
Main categories:
27% Books | 15% Household appliances | 14% Clothes
Population: total – 44.9 M, online – 15.3 M
* According to the report recently published by KreditPromBank (2013) the turnover of e-commerce in Ukraine reached
1.6 billion US dollars in 2012, which is a 45% increase comparing to the year before.
4. * According to the report published by KreditPromBank (2013).
The turnover of Ukrainian e-commerce is
expected grow by another 49% in 2013
and to reach 5.65* billion US dollars by
the end 2016.
E-commerce in Ukraine
5. MEEST GROUP – Your Logistic
Partner for e-commerce in Ukraine
Postal and Logistic Group belongs to one of the major financial and industrial groups of Western Ukraine that was established in 1992 by
international company МEEST Corporation Inc., Toronto, Canada. Parent Company – Meest Corporation Inc.
Founded in 1989, has more then 800 representative offices in 12 countries and is recognized leader in delivery of international postal
items to the door of addressee (C2C) in Ukraine as well as in delivery of international postal items to Russia, Belarus, Moldova and other
CIS countries. The Company is represented and carries on its’ business in Canada, USA, Australia, Spain, Portugal, France, Italy, Greece,
Germany, Poland, Ukraine and Russia.
8. Why MEEST GROUP?
ü CUSTOMER ORIENTATION
Wide Net of Offices, T&T System, Call Center, E-mail / SMS informing.
ü OPTIMIZED PRICING
Combination of traffics: B2B + B2C + C2C.
ü HIGH STANDARDS
Own Structure, TQM, Innovate IT Solutions.
ü FLEXIBILITY
Delivery to: HUB, Office (Pick Point), Pack Station, Door (Courier).
9. ü 3 IMPCs:
Germany (Westerburg) - Poland (Debica) - Ukraine (Lviv).
ü 15 International HUBs:
Ukraine, Canada, USA (5), Australia, Portugal, Spain, Italy, Greece, France, Germany, Poland.
ü Approx. 1000 Agents & Partners:
United Kingdom, Ireland, Belgium, Austria, Czech Republic, Estonia, Latvia, Lithuania, Russia,
Belarus, Moldova, China, UAE, Kazakhstan, Uzbekistan, Kyrgyzstan, Tajikistan, Turkmenistan,
Azerbaijan and others.
Why MEEST GROUP?
10. Our Advantages
1. Over 20 Years of international experience, particularly with catalogue and e-commerce companies.
2. Full range of postal and logistic services.
3. Simplified, tax-free customs procedures for mail items up to EUR 300 value.
4. The quickest delivery from abroad (up to 5 days) all over the territory of Ukraine (up to 3 days),
even to the remote regions.
5. The shortest time for COD transfers – up to 5 days from the day of delivery to the addressee (for
international parcels).
6. Own IMPC, logistic facilities, warehouses, car-fleet for courier delivery.
7. Own ІТ-company and unique ІТ-solutions to satisfy special needs of our clients.
8. Advanced system of monitoring, control and reports.
9. Own Call-centre with 10 years of experience.
10. High quality of delivery – delivered parcels/mail items in time – 98,5%.
11. Implementing of know-how technologies for confirmation of delivery – mobile controller
(correspondence and advertising stuff).
12. Possibility of delivery of correspondence and small parcels (up to 1 kilo) seven days a week from 7
a.m. to 9 p.m.
12. Marketing solutions for Your Business
MEEST MAIL – innovative high-quality service of your direct mailing and
correspondence delivery in most effective and transparent way/
MEEST MAIL provides the delivery service of mail items (catalogues, brochures,
periodicals, commercial offers, bills, etc.) and small parcels (up to 1 kilo):
• To the post box of addressee,
• Personally to addressee,
• To the door of addressee,
• To the offices of companies,
• Supplementary services: packing, personalization, data base, etc.,
13. Direct Mailing
Types of services:
• Addressed delivery – according to the specified addresses in the
database or on the items.
• Un-addressed delivery – according to the specified areas.
Ways of delivery:
• To the post box (traditionally);
• Into the door hole for mail (if available);
• Directly to the door (on the door handle);
• Personal (signature).
14. Technology and processes
DB
handling,
routs
op2miza2on
Зовнішній
контроль
Контролер
Handing
over
to
couriers
of
Meest
Express
Shipment
to
all
branches
Handing
over
to
UkrPoshta
Planing
of
delivery
Delivery
Monitoring,
Quality
Management
Repor2ng
External
Control
Delivery to the
sorting station
15. Our Comprehensive Service
o Safe handling of database;
o Addresses and index verification (incorrect/not existing addresses);
o Personalization of items according to the database (if not addressed);
o Pick up of the items anywhere in Ukraine, Russia, EU, USA and Canada;
o Warehousing and delivery in the specified period;
o Transportation all over Ukraine;
o Delivery to the recipient according to the ordered way of delivery with the
GPS location and time of the event registration;
o Return of delivery note signed by the addressee (for personal delivery only);
o General and operational reports of delivery statuses;
o On-line delivery tracking on the Web-page customized for you;
o Photo reports of delivery (optional);
o Re-addressing and further delivery of undelivered items;
o SMS/E-mail notification to the addressee after the mailing delivery.
16. Perfomance
• Delivery performed in all major cities of Ukraine by own forces (regional centers,
all key cities with population over 20k people).
• Fleet of 600 transport units, incl. 100 new cars purchased in 2012 for courier
delivery in regions.
• 1600 couriers (postmen) with mobile devices, the total number of couriers -
2400 persons.
• The capacity of the system is 13-15 million items a month (addressed delivery).
• Call center, innovative IT solutions, system monitoring the movement of couriers
in real time.
• Experience of cooperation with foreign and domestic Catalogue companies :
Amway, Neckermann, TopShop, Telemedia, as well as supermarket chains Metro,
New Line, commercial banks: UniCreditGroup, PrivatBank and many other
organization