1. Curricullum Vitae
MD.IMRANUDDIN
H.No 2-3-48/4/A/1,
Qudaribagh, E-mail: imranudd181@gmail.com
Amberpet, Hyderabad-500013 Mobile: +91-9966684135
__________________________________________________________
Career Objective:
 To be associated with a firm, this provides career development opportunities and
contributes in its progress through my knowledge and skill.
 Looking for an opportunity in reputed organization where i can render my skills
and grow in the organization.
Education Qualification:
 B.com from Osmania University.
 Intermediatefrom Orbit Junior College.
 SSC from Kishore Kunj High School.
Technical Skills:
 MS-Office package, OS:Win 8
 Software deployment
 CCNA & MCITP

2. Hobbies:
 Playing Cricket
 Watching Movies
 Playing Mobile Games
Work Experience:
 Working as Customer Service Associate(CSA) at Amazon from July 2011–till
date.
Job Profile:
 Working as a Customer Support Associate (Non/voice and voice Support)
 Assist the customer in resolving Tablets and smart phone issues.
 Resolve customer quires by providing troubleshooting steps over the phone and
emails.
 Provide technical support for all digital products available at Amazon.com
including Kindle.
 Give customer knowledge about cloud computing technology.
 Helps customer raising tickets and escalating to high level in case issue doesn’t
get resolved on the call.
 Provide quick assistance on Syncing Smart phones on Cloud computing platform.

3. Languages known:
 English, Hindi, Urdu and Telugu.
Personal Details:
Name MD.IMRAN UDDIN
Father’s name Md. KhaderMohiuddin
Gender Male
Date of birth 17-10-1987
Nationality Indian
Religion Muslim
City Hyderabad
Date (MD.IMRAN UDDIN)