Matthew Hough has over 10 years of experience in management roles spanning the military, hospitality, and food service industries. He is currently a Team Lead at Jamba Juice where he oversees 6-10 staff members and ensures daily sales of over $2,000. Previously, Hough served as an Unmanned Aerial Vehicle Operator in the U.S. Army where he directed successful surveillance missions and logged over 1,000 combat flight hours. He holds a Bachelor's degree in Technical Management from Embry-Riddle Aeronautical University.
1. Matthew Hough
3053 Crape Myrtle Bend Ln.
Dickinson, TX 77539
281-744-3454
matthew_hough@outlook.com
Objective
To ap p ly p ast management exp eriences to lead an organization and team to the highest standard
using my interpersonal and communication skills to navigate a challenging and high sp eed
environment.
Experience
May 2012-Present Jamba Juice Webster, TX
Team Lead
Resp onsible for the oversight of 6-10 staff members and the training new members of
corp orate p olicies and procedures while ensuring superior customer satisfaction.
M anage daily sales records of over $2,000 while optimizing shift sales and labor
p ercentages.
Ensure all emp loy ees abide by local and state health & safety codes, alongside
maintaining an excep tional store appearance.
Jan.2009-Apr 2012 Active Duty United States Army Fort Campbell, KY
Unmanned Aerial Vehicle Op erator
Graduated from 23 week United States Army Unmanned Aerial Systems School.
Directed successful mission planning, safety checks, and coordination of flights that
p rovided 24-hour surveillance of convoy routes and active battlefield.
Logged over 1000 combat flight hours supporting Operation Enduring Freedom as the
p ilot in command while overseeing p ayload operations of an Aerial Vehicle.
Created end of mission and imagery reports that were used by leaders for analysis and
briefings.
May 2007-Dec 2008 Comfort Inn and Suites Seabrook, TX
Shift M anager
Led 3 team members and oversaw daily housekeeping services, customer relations, and
training of all new staff.
Analy zed sales figures and maintained corporate statistical and financial records.
M aintained 40 rooms to included but not limited to air conditioning, lavatory, pool, and
simp le electrical maintenance and repairs.
Education
Aug. 2013-Dec. 2015 Embry-Riddle Aeronautical University Houston, TX
Bachelors of Science, Technical Management
Aus. 2006-May 2013 San Jacinto Junior College Houston, TX
Associates of Arts, General Studies