Massimo Falvo
3 SlideShares 2 Followers
Personal Information
Organization / Workplace
Rome Area, Italy, Ontario Italy
Occupation
Founder, CEO at impossible minds
Industry
Design
Website
www.01design.it
About
My passion is to understand the daily experience of people in order to design useful, simple and pleasant forms of interaction. A good experience improves the lives of people anticipating their expectations. Area of expertise: Digital Marketing - Service & Interaction Design - Robotic Process Automation
Contact Details
Tags
customer ux digital cx mobile experience social analytics journey marketing
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Presentations

(3)

345mxm

9 years ago • 218 Views

01tribe_Profile

9 years ago • 286 Views

Deliver the best CX

9 years ago • 577 Views

Likes

(17)
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Design deiservizicollaborativi danielaselloni_sharingschool

Daniela Selloni • 9 years ago

7 Reasons Why Texting Is Great for Customer Service

OneReach • 8 years ago

OM15 - Connexia, Paolo d'Ammassa

Osservatorio Multicanalità • 8 years ago

OM15 - Politecnico di Milano, Andrea Boaretto

Osservatorio Multicanalità • 8 years ago

OM15 - Nielsen, Stefano Cini

Osservatorio Multicanalità • 8 years ago

[HUBDAY] HUB Institute, Mobile Landscape 2015 et Retex du Mobile World Congress #MWC

HUB INSTITUTE • 9 years ago

iBeacons - micropositioning and context awareness

Conny Svensson • 9 years ago

Steal this iBeacon presentation

Red Fox Insights • 9 years ago

7 habits of Highly Effective iBeacon Campaigns

Red Fox Insights • 10 years ago

Apple Watch Overview

Empatika • 9 years ago

How Apple Watch Will Change Human Behavior in 2015

IsobarUS • 9 years ago

Apple Watch: Everything You Need To Know As A Marketer

Inlight • 9 years ago

Wearable Technology Futures 2020: A New Path for Public Health?

Ogilvy Health • 9 years ago

Customer Experience by Richard Perry, FOUNDED, cxfounded

FOUNDED London • 12 years ago

Strategic Customer Journeys - using the customer journey as a strategic tool

KOBRA as • 10 years ago

Global CXM: How to Modernize Your Global Marketing and Content Strategy

Christine Polewarczyk • 10 years ago

Matinale du CXM Business & Decision 2013

Jean-Michel Franco • 10 years ago
Personal Information
Organization / Workplace
Rome Area, Italy, Ontario Italy
Occupation
Founder, CEO at impossible minds
Industry
Design
Website
www.01design.it
About
My passion is to understand the daily experience of people in order to design useful, simple and pleasant forms of interaction. A good experience improves the lives of people anticipating their expectations. Area of expertise: Digital Marketing - Service & Interaction Design - Robotic Process Automation
Tags
customer ux digital cx mobile experience social analytics journey marketing
See more