1. : Digital Transformation of Governments
Start with LINE
A cloud service (SaaS) for government
by utilizing the messenger application
LINE, which is used by 95 million
people in Japan.
2. In terms of communication between government and citizens in
Japan, paper announcements and websites were not sufficient.
→LINE utilization by government is becoming more active.
Why Sumiyoku？
01
16
Q
Problems of Government in Japan
Goverment needs Citizen Needs
Reduce phone calls and
in-person visits to the office
by leveraging technology.
Rapid dissemination of disaster
and life-threatening information
to a large audience.
Online procedures for
reservations and other
administrative tasks.
Timely access to the
information they need.
Reliable and prompt delivery
of disaster information from
governments.
Convenient online
reservations and
streamlined procedures.
3. 16
Q Q
Local governments throughout Japan are developing
similar LINE OA development in their own ways.
Why Sumiyoku？
01 Background of the Sumiyoku Development
LINE utilization by government is becoming more active,but...
Smaller local governments with smaller budgets
have difficulty introducing them.
4. 16
Q
Q Q
✓Packaged with the most requested functions.
✓All necessary functions can be implemented in a short period of
time at a low cost.
Why Sumiyoku？
01 Background of the Sumiyoku Development
We foster a new level of communication
between governments and citizens.
5. Provides functions in
high demand by
governments and
public organizations
Flexible support
for additional
functions
Fast implementation
at a low cost
Easy-to-use
management
screen
Sumiyoku is based on a program* in use by approximately 100 municipal
governments in Japan. It improves convenience and functionality,
streamlines processes, and promotes further city development.
* LINE SMART CITY GovTech Program
02
About Sumiyoku
02
7. Case Study in Japan
03
Iki, Nagasaki
Tokyo
Disaster
Communication
Surveys&
Appointments
Chatbot
Targeted
Messaging
Chatbot
Calendar
Integration
Surveys&
Appointments
Evacuation training using LINE
Migration and Settlement Promotion
8. Future Prospects
04
improve business efficiency and user convenience, and create free time for
everyone.
Using our know-how in Japan, we will expand
Sumiyoku's functionality to other messenger apps.
Linkage between LINE and other messenger apps.
Sumiyoku can be used not only by Local Governments
but also by private companies.
14. CONTENTS
01 Why Sumiyoku？
└Problems of Government in Japan
└Background of the Sumiyoku Development
02 About Sumiyoku
03 Case study in Japan
04 Future Prospects
01
