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The impact of 5G
on BSS solutions
5G changes the way BSS solutions
will have to behave in the future
2
All areas of BSS solutions will be impacted & require change
Partner settlement
3
Many new services will be
created using 5G technology.
These new services will impact the
future requirements of BSS solutions.
In the following slides we explain some
of the key impacts we see.
BSS domains impacted:
Revenue Management
Customer Management
Product Catalogue
Point of Sale
Service activation
5G impact on - Service activation
4
Integration to not standard
telco service providers will be
required
Time to integrate will be
reduced from months to days
or even hours
Real time (de)activation of any
type of service
New network settings to be
included to manage KPI / SLA
for QoS, CoE, Latency, …
New service identifiers next to
the traditional Telco ones will
be required
5G impact on - Product Catalogue
5
New type of offers supporting
the new services
Try & Buy as standard option
for new services
More combinations of products
& services to be supported
Product Catalogues will require
extra dimensions of flexibility to
cope with new services, different
combination of services and new
customer expectations around
trying services.
Time to Market in this area will be
crucial for future success of
operators
5G impact on - Point of Sale
6
Supporting new customer
types, e.g. B2B2C, Business 2
Home New Sales processes to support
new products & services
Utilising new sales channels
New partners and new services will change the way the existing sales channels will
operate. Next to this partners will also be able to sell their own products together with
connectivity services directly to their end customers, creating new sales channels
5G impact on - Customer management
7
New processes & activities
supporting new products
Partners managing their
customers on your platform
New ways to interact,
e.g. 5G messaging
Customer management will move
to digital even faster, customers
being able to manage more and
more themselves online.
On top of that new interaction
channels like 5G messaging will be
utilised to create a seamless
customer experience
5G impact on – Revenue Management
8
New event types to be rated
not only voice, text and data
New interfaces into 5G core
stand alone (SBI)
New type of billing discounts to
be considered,
e.g. SLA performance
The new services will create
different events to be charged
for out of allowance usage.
For B2B specific, providing
availability and latency KPI’s to
customers will impact the
billing requirements
5G impact on - Partner Settlement
9
New partner types, and
increasing # of partners
Faster partner onboarding
New business models,
including revenue share
The rapid evolvement of new
services will lead to an increase
in the number of partners
operators work with to complete
their services portfolio
10
Is your current BSS solution ready
to support the new requirements
and enable new revenue streams?
10
11
OpenCloudBSS is ready
to support you!
Thank you!
MORE INFORMATION?
CONTACT US ON: INFO@OPENCLOUDBSS.COM
OR
CHECK OUR USE CASES ON: HTTPS://VIDEO.OPENCLOUDBSS.COM
12

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Impact of 5G on BSS solutions

  • 1. The impact of 5G on BSS solutions
  • 2. 5G changes the way BSS solutions will have to behave in the future 2
  • 3. All areas of BSS solutions will be impacted & require change Partner settlement 3 Many new services will be created using 5G technology. These new services will impact the future requirements of BSS solutions. In the following slides we explain some of the key impacts we see. BSS domains impacted: Revenue Management Customer Management Product Catalogue Point of Sale Service activation
  • 4. 5G impact on - Service activation 4 Integration to not standard telco service providers will be required Time to integrate will be reduced from months to days or even hours Real time (de)activation of any type of service New network settings to be included to manage KPI / SLA for QoS, CoE, Latency, … New service identifiers next to the traditional Telco ones will be required
  • 5. 5G impact on - Product Catalogue 5 New type of offers supporting the new services Try & Buy as standard option for new services More combinations of products & services to be supported Product Catalogues will require extra dimensions of flexibility to cope with new services, different combination of services and new customer expectations around trying services. Time to Market in this area will be crucial for future success of operators
  • 6. 5G impact on - Point of Sale 6 Supporting new customer types, e.g. B2B2C, Business 2 Home New Sales processes to support new products & services Utilising new sales channels New partners and new services will change the way the existing sales channels will operate. Next to this partners will also be able to sell their own products together with connectivity services directly to their end customers, creating new sales channels
  • 7. 5G impact on - Customer management 7 New processes & activities supporting new products Partners managing their customers on your platform New ways to interact, e.g. 5G messaging Customer management will move to digital even faster, customers being able to manage more and more themselves online. On top of that new interaction channels like 5G messaging will be utilised to create a seamless customer experience
  • 8. 5G impact on – Revenue Management 8 New event types to be rated not only voice, text and data New interfaces into 5G core stand alone (SBI) New type of billing discounts to be considered, e.g. SLA performance The new services will create different events to be charged for out of allowance usage. For B2B specific, providing availability and latency KPI’s to customers will impact the billing requirements
  • 9. 5G impact on - Partner Settlement 9 New partner types, and increasing # of partners Faster partner onboarding New business models, including revenue share The rapid evolvement of new services will lead to an increase in the number of partners operators work with to complete their services portfolio
  • 10. 10 Is your current BSS solution ready to support the new requirements and enable new revenue streams? 10
  • 12. Thank you! MORE INFORMATION? CONTACT US ON: INFO@OPENCLOUDBSS.COM OR CHECK OUR USE CASES ON: HTTPS://VIDEO.OPENCLOUDBSS.COM 12