There are many presentations explaining the changes of 5G on the network side of things. All the technical advantages of 5G in the use of services and new service creation.
But what about the monetisation of these new services and new business models? Which system will support operators in actually making money out of their 5G investment?
Have you already evaluated if your BSS platform is ready to support you to really benefit from the new revenue wave that 5G will deliver?
In this presentation we have highlighted the key areas where you should be looking to see if your BSS is ready to enable your growth.
2. 5G changes the way BSS solutions
will have to behave in the future
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3. All areas of BSS solutions will be impacted & require change
Partner settlement
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Many new services will be
created using 5G technology.
These new services will impact the
future requirements of BSS solutions.
In the following slides we explain some
of the key impacts we see.
BSS domains impacted:
Revenue Management
Customer Management
Product Catalogue
Point of Sale
Service activation
4. 5G impact on - Service activation
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Integration to not standard
telco service providers will be
required
Time to integrate will be
reduced from months to days
or even hours
Real time (de)activation of any
type of service
New network settings to be
included to manage KPI / SLA
for QoS, CoE, Latency, …
New service identifiers next to
the traditional Telco ones will
be required
5. 5G impact on - Product Catalogue
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New type of offers supporting
the new services
Try & Buy as standard option
for new services
More combinations of products
& services to be supported
Product Catalogues will require
extra dimensions of flexibility to
cope with new services, different
combination of services and new
customer expectations around
trying services.
Time to Market in this area will be
crucial for future success of
operators
6. 5G impact on - Point of Sale
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Supporting new customer
types, e.g. B2B2C, Business 2
Home New Sales processes to support
new products & services
Utilising new sales channels
New partners and new services will change the way the existing sales channels will
operate. Next to this partners will also be able to sell their own products together with
connectivity services directly to their end customers, creating new sales channels
7. 5G impact on - Customer management
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New processes & activities
supporting new products
Partners managing their
customers on your platform
New ways to interact,
e.g. 5G messaging
Customer management will move
to digital even faster, customers
being able to manage more and
more themselves online.
On top of that new interaction
channels like 5G messaging will be
utilised to create a seamless
customer experience
8. 5G impact on – Revenue Management
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New event types to be rated
not only voice, text and data
New interfaces into 5G core
stand alone (SBI)
New type of billing discounts to
be considered,
e.g. SLA performance
The new services will create
different events to be charged
for out of allowance usage.
For B2B specific, providing
availability and latency KPI’s to
customers will impact the
billing requirements
9. 5G impact on - Partner Settlement
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New partner types, and
increasing # of partners
Faster partner onboarding
New business models,
including revenue share
The rapid evolvement of new
services will lead to an increase
in the number of partners
operators work with to complete
their services portfolio
10. 10
Is your current BSS solution ready
to support the new requirements
and enable new revenue streams?
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