Marlon Mays has over 10 years of experience in project management, business analysis, and operations management across various industries including banking, healthcare, and the military. He has a proven track record of successfully delivering complex projects while bridging business and technology. Mays holds an MBA and has managed multi-million dollar budgets and led teams of hundreds during his military career.

1. Professional Summary
Business Consultant, Project Manager, Business Analyst and Operations Manager
experienced in banking and financial services operations, medical devices and military
operations. Greatest value is in bridging the gap between the business and information
technology through business analysis and project management.
Qualifications
• Ten plus years of project management experience.
• Five projects while working as a contractor at Ethicon Endo-Surgery.
• Military leader managing a 300% expansion of operational capability during
Operation Enduring Freedom-Afghanistan.
• Highly successful Banking Operations Manager combining technology, talent
development and business planning with a 97% on-time service delivery result.
• Successfully managed multiple $1 million plus budgets within a mid-sized bank
statement processing operation.
Special Skills
• Planner
• Leader
• Manager
• Explorer
• Negotiator
Employment History
Project Manager (2006-Present)
Background in project management and business analysis working with major firms
in the Cincinnati Area: including Cincinnati Bell, Technology Solutions, Ethicon
and Convergys. Project planning, execution and delivery of complex projects with
numerous business stakeholders and vendors.
Operations Manager- Banking and Financial Services (1993-2005)
Fifth-Third Bancorp, Assistant Vice President, Mail Operations (2002-2005)
Fidelity Investments, Project Team Lead/Sr. Business Analyst (1998-2001)
Fidelity Investments, Operations Manager, large 401k Plan Processing, (1995-1998)
Fidelity Investments, Operations Manager, Retail and Mutual Fund Fulfillment, (1993-
1995)
Intelligence Officer-U.S. Army and U.S. Army Reserve
(1981-2011)
Worked at the highest levels of the United States Military provided detailed research and
analysis to senior leaders. Managed highly-specialized staffs of military personnel, civilian
personnel and subject-matter-experts engaged in supporting military operations.
Education
Master of Business Administration, Xavier University
Bachelor of Science, Finance, Northern Kentucky University
Marlon Mays
Résumé
Contact Information:
Burlington, KY
859.801.7190
Marlon.Mays@twc.com

2. Bachelor of Science, Business Administration, Northern Kentucky University
Project Management Professional, December 2007 (#805507)