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Nursing Assistant and
Health Care Team
Chapter 2
Members
 Nursing Assistant (NA)
◦ Performs delegated tasks
◦ VS, ADLs
◦ Eyes and ears of the nurse
◦ Training – At least 75 hours
 Observes and Reports changes in
Patient
◦ Very important role!
Registered Nurse
 Delegates tasks to LPN & NA
 Coordinates, manages, & provides
skilled care
 Supervises staff under him/her
 Training – 2 – 4 years - Licensed
Licensed Practical Nurse
 Also called LVN
 Takes direction from RN
 Gives meds and performs treatments
 May also supervise NA
 Training 1 year – Licensed
Physician, MD, Doctor
 Diagnoses, prescribes meds
 Gives orders to RN for patient status
changes
 Training – About 10 years! - Licensed
Physical Therapist (PT)
 Helps pt increase mobility
 Teaches use of cane, walker, wc
 Training: 5 years - licensed
Occupational Therapist (OT)
 Helps residents learn how to perform
ADLs again after medical event
(stroke, accident, surgery, other
disability)
 Teaches use of assistive/adaptive
equipment
 Training – 4 – 6 years - Licensed
Speech Therapist
 Helps with speech/swallowing issues
 Teaches new ways to communicate
(white board for writing, use of
pictures)
 Training – 4 – 5 years- Licensed
Dietician (RD)
 Manages nutritional needs of patients
 Works with ST to determine adequate
diet for pt related to health situation
◦ Swallowing, nutrition (malnourished),
renal, diabetes
 Training – 4 – 5 years
Medical Social Worker
 Determines resident’s needs & helps
with support services both in facility
and community upon discharge
◦ Counseling, individual and family
◦ Clothing
◦ Appointment set-up
 Training – 5 years - Licensed
Activities Director
 Plans activities for residents
◦ Improves well-being
◦ Minimizes disability
◦ Keeps residents engaged
 Training – 2 – 4 years or work
experience
Resident & Family
 Resident and family have the right to
be involved in the care & planning
 Care should revolve around the
resident
 Resident-centered care
NA Role
 Perform delegated tasks
 Assist with ADLs
 Promote independence and self-care
 Assist with ambulation and ROM
 Keep resident area clean and neat
What NAs may not do…
 Give meds
 Insert tubes
 Change sterile dressings
 Give tube feedings
Other important duties…
 Report changes to nurse
 Charting – paper or computer
 Have an assignment of patients to
care for
 But……
 If a resident needs help who is not in
your assignment…you help anyway
Professionalism
 Definition: How you behave on the
job
◦ Appropriate dress
◦ Speech
◦ Actions
◦ Following plan of care
◦ Following policies & procedures
◦ Being on time, completing tasks, keeping
professional separate from personl
Professional relationship with
Residents
 Showing positive attitude
 Only performing tasks that are in care
plan
 Keeping resident information confidential
 Being polite & cheerful even when not
feeling
 Not discussing your personal problems
 Not using profanity, even though resident
may
 LISTENING TO RESIDENT!!!!!!
Professional relationship with
Residents (continued)…
 Calling resident by “Mr ____” or
“Mrs_____” or by whatever name is
comfortable for that person
 Never giving or accepting gifts
 Always explain what you are going to
do
 Providing privacy
 Using good hand washing before and
after resident contact
Professional relationship with
employer
 Completing tasks
 Following policy & procedure
 Asking if you do not know
 Being on time
 Calling when you can’t be there, as
soon as you can
 Following the chain of command
Nursing assistants must be….
 Compassionate
 Empathetic
 Sympathetic
 Tactful
 Conscientious
 Dependable
 Respectful
 Unprejudiced
 Tolerant
Good grooming habits:
Professional appearance
 Daily showering
 Use deodorant
 Brush you teeth
 Keep facial hair clean, short, and neat
 Keep hair clean and off shoulders
 No visible tatoos
 Fingernails short, no artificial
nails…Why?
 Little or no make-up
Chain of Command
 Administrator
 Medical Services Director (MD)
 DNS
 Assistant DNS
 Staff development director
 Nursing supervisor
 Charge nurse
 Staff nurse (RN, LPN)
 NAs
Chain of Command - Visual
Scope of Practice
 Defines what the discipline is allowed to
do.
 Laws and regulations differ from state to
state
 NAs do not:
◦ Give meds, do anything outside of scope or
care plan, perform procedures requiring
sterile technique
◦ Diagnose or prescribe
◦ Tell family or resident diagnosis or medical
treatment plan…nurse’s or MD job
Care plan
 Based on nursing process & resident
problems – Created by RN
◦ Assessment
◦ Diagnosis
◦ Planning
◦ Implementation
◦ Evaluation
5 rights of delegation
The RN makes sure of these 5 things:
 Right task
 Right circumstance
 Right person
 Right direction/communication
 Right supervision/evaluation
What should the NA ask?
 Do I have all the information?
 Can I do this?
 Do I have what I need?
 Do I know who to ask when I have
questions?
 Do we both understand who is doing
what?
 Do not be afraid to ask questions. The
resident’s welfare is at stake!
Managing time
 Plan ahead
 Prioritize
 Make a schedule if you need to
 Combine activities in a resident’s room
 Get help if you need it.

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Chapter 2 health care team

  • 1. Nursing Assistant and Health Care Team Chapter 2
  • 2. Members  Nursing Assistant (NA) ◦ Performs delegated tasks ◦ VS, ADLs ◦ Eyes and ears of the nurse ◦ Training – At least 75 hours  Observes and Reports changes in Patient ◦ Very important role!
  • 3. Registered Nurse  Delegates tasks to LPN & NA  Coordinates, manages, & provides skilled care  Supervises staff under him/her  Training – 2 – 4 years - Licensed
  • 4. Licensed Practical Nurse  Also called LVN  Takes direction from RN  Gives meds and performs treatments  May also supervise NA  Training 1 year – Licensed
  • 5. Physician, MD, Doctor  Diagnoses, prescribes meds  Gives orders to RN for patient status changes  Training – About 10 years! - Licensed
  • 6. Physical Therapist (PT)  Helps pt increase mobility  Teaches use of cane, walker, wc  Training: 5 years - licensed
  • 7. Occupational Therapist (OT)  Helps residents learn how to perform ADLs again after medical event (stroke, accident, surgery, other disability)  Teaches use of assistive/adaptive equipment  Training – 4 – 6 years - Licensed
  • 8. Speech Therapist  Helps with speech/swallowing issues  Teaches new ways to communicate (white board for writing, use of pictures)  Training – 4 – 5 years- Licensed
  • 9. Dietician (RD)  Manages nutritional needs of patients  Works with ST to determine adequate diet for pt related to health situation ◦ Swallowing, nutrition (malnourished), renal, diabetes  Training – 4 – 5 years
  • 10. Medical Social Worker  Determines resident’s needs & helps with support services both in facility and community upon discharge ◦ Counseling, individual and family ◦ Clothing ◦ Appointment set-up  Training – 5 years - Licensed
  • 11. Activities Director  Plans activities for residents ◦ Improves well-being ◦ Minimizes disability ◦ Keeps residents engaged  Training – 2 – 4 years or work experience
  • 12. Resident & Family  Resident and family have the right to be involved in the care & planning  Care should revolve around the resident  Resident-centered care
  • 13. NA Role  Perform delegated tasks  Assist with ADLs  Promote independence and self-care  Assist with ambulation and ROM  Keep resident area clean and neat
  • 14. What NAs may not do…  Give meds  Insert tubes  Change sterile dressings  Give tube feedings
  • 15. Other important duties…  Report changes to nurse  Charting – paper or computer  Have an assignment of patients to care for  But……  If a resident needs help who is not in your assignment…you help anyway
  • 16. Professionalism  Definition: How you behave on the job ◦ Appropriate dress ◦ Speech ◦ Actions ◦ Following plan of care ◦ Following policies & procedures ◦ Being on time, completing tasks, keeping professional separate from personl
  • 17. Professional relationship with Residents  Showing positive attitude  Only performing tasks that are in care plan  Keeping resident information confidential  Being polite & cheerful even when not feeling  Not discussing your personal problems  Not using profanity, even though resident may  LISTENING TO RESIDENT!!!!!!
  • 18. Professional relationship with Residents (continued)…  Calling resident by “Mr ____” or “Mrs_____” or by whatever name is comfortable for that person  Never giving or accepting gifts  Always explain what you are going to do  Providing privacy  Using good hand washing before and after resident contact
  • 19. Professional relationship with employer  Completing tasks  Following policy & procedure  Asking if you do not know  Being on time  Calling when you can’t be there, as soon as you can  Following the chain of command
  • 20. Nursing assistants must be….  Compassionate  Empathetic  Sympathetic  Tactful  Conscientious  Dependable  Respectful  Unprejudiced  Tolerant
  • 21. Good grooming habits: Professional appearance  Daily showering  Use deodorant  Brush you teeth  Keep facial hair clean, short, and neat  Keep hair clean and off shoulders  No visible tatoos  Fingernails short, no artificial nails…Why?  Little or no make-up
  • 22. Chain of Command  Administrator  Medical Services Director (MD)  DNS  Assistant DNS  Staff development director  Nursing supervisor  Charge nurse  Staff nurse (RN, LPN)  NAs
  • 23. Chain of Command - Visual
  • 24. Scope of Practice  Defines what the discipline is allowed to do.  Laws and regulations differ from state to state  NAs do not: ◦ Give meds, do anything outside of scope or care plan, perform procedures requiring sterile technique ◦ Diagnose or prescribe ◦ Tell family or resident diagnosis or medical treatment plan…nurse’s or MD job
  • 25. Care plan  Based on nursing process & resident problems – Created by RN ◦ Assessment ◦ Diagnosis ◦ Planning ◦ Implementation ◦ Evaluation
  • 26. 5 rights of delegation The RN makes sure of these 5 things:  Right task  Right circumstance  Right person  Right direction/communication  Right supervision/evaluation
  • 27. What should the NA ask?  Do I have all the information?  Can I do this?  Do I have what I need?  Do I know who to ask when I have questions?  Do we both understand who is doing what?  Do not be afraid to ask questions. The resident’s welfare is at stake!
  • 28. Managing time  Plan ahead  Prioritize  Make a schedule if you need to  Combine activities in a resident’s room  Get help if you need it.