IT managed service providers (MSP) must manage multiple customers environments. - Real time IT asset information as invoicing is usually based on asset data - Only organizations that work efficiently enough can win new customers and keep existing ones - Get low-end coverage in service portfolio

1. MSP: How to manage your customer
environment? Fast duplication to multiple customers.
1
Set up service
capability
4
One view on all customer environments
I
2
1
Add new customers to the same Miradore service platform
3
Discover and
manage
devices

2. Supported platforms
Managed Platforms
Managed Devices and Endpoints (Network connected)
2

3. Making diversity manageable.
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