1. Industry disruption
Value chains are fragmenting, traditional industries
are converging and new ecosystems are emerging
Digital reinvention in action
IBM Institute for Business Value
What to do and how to make it happen
The everyone-to-everyone (E2E) economy
The four distinct characteristics of the E2E economy
New
experience
New
focus
New
ways to
work
New
expertise
New
experience
New
business
models
Market
activation
New
experience
New
focus
New
ways to
work
New
expertise
New
experience
Market
activation
Responsive
operations
Actionable
insights
Orchestrated Symbiotic
Cognitive Contextual
New business models and
new ways to create value
Digitized operations
built for efficiency and
customer centricity
Capabilities built through a
culture of openness, innovation
and collaboration
Redefined customer
experience with new
products and services New
experience
New
focus
New
ways to
work
New
expertise
New
experience
New
focus
New
ways to
work
New
expertise
New
experienceRestless
talent
Orchestrated
ecosystems
Orchestrated
CognitiveSymbiotic
Contextual
55 percentof global executives feel traditional value
chains are being replaced
53 percentof global executives feel the boundaries
between industries are blurring
69 percentof global CEOs rate ecosystems as the
most impactful business trend
The digital reinvention operating environment
New focus New expertise New ways to work
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