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Frank Hayden - Leadership Behaviours for World Class Companies
- 2. Frank Hayden Associate Director GENEO
- 3. Leadership Behaviours for World Class Companies
- 4. GENEO • Established in 2007 • 25 people serving clients in the US, Europe, Africa and Australia • Help our clients to make lasting and substantial improvements to business performance and leadership performance • Automotive, Aerospace, Oil & Gas, Mining, Construction, Energy • Software solutions
- 5. The ultimate business goal is to achieve sustainable Competitive Advantage • No1 selling small car in US • Lowest cost per seat mile • One platform - Air Force, Navy, STOVL • 50 year risk sharing partnership
- 6. When things go wrong • Capabilities • Tools • Resources • Budgets • Mindsets • Leadership
- 7. Winning companies are outstanding at these three things Relentless Optimisation Leaders as Coaches Mindsets & Capabilities
- 8. Relentless Optimisation • Agile, anticipate and adapt • Value stream studies • Quality, productivity and lead-time variability reduction
- 9. Leaders as Coaches • Forward looking KPIs • Standard Diary • Improvements structured as experiments • Trust in Leadership
- 10. Mindset & Capabilities • High trust in Leadership • Low trust in Leadership • Compelling purpose, highly skilled • People unsure of what to do • People willingly give their best contribution • People wait to be told what to do
- 11. Results • Safety – first in our thinking. • Value stream mapping – customer flexibility through lead-time and variability reduction. – 5% year on year cost reduction. • Process confirmation – all levels of management understand conditions on the front line. • Winning culture – employees engaged and willingly giving you their best contribution. • High performance teamwork – Design, Manufacturing, Quality, Purchasing, Finance. • Flawless launch – new products/technology/facilities. • Supply chain optimisation – make v buy/customer protection/unit cost.
- 12. Results • Value stream mapping – Managing to learn, Shook. • Performance management – Learning to lead at Toyota, HBR. • Employee engagement – Southwest Airlines, HBR. • Trust in leadership – Shackleton’s Way, Morrell & Capparell. – Authentic, Neil Crofts. • Employee engagement – Zapp!, Byham & Cox. • High performance teamwork – The secret of a winning culture, Senn-Delaney.