TeleLink Telecom Bill Auditing

3/23/2014 Prepared by TeleLink Consulting - (888) 456-LINK

3/23/2014
 Started in 1996
 Goal to offer the best auditing services while maintaining
the highest ethical standards.
 First services were auditing and cost reductions
 In 2002, expanded offering to include management services
 In 2006, expanded offering to include cellular optimizations
 Serve the medium to large corporation markets
 Blue Chip accounts have included:
BMW Manufacturing Hubbell Lighting
BMW Financial Services Jacuzzi Brands
Reynolds Packaging Palmetto Bank
Evergreen Packaging Zurn Plumbing
TeleLink
History
Prepared by TeleLink Consulting - (888) 456-LINK

3/23/2014
1. Telecom Review
 Recovery of Overcharges – Refunds
 Produce Ongoing Savings
2. Wireless Optimization
3. Monthly Expense Management
4. Project Management
5. Carrier Brokerage
TeleLink
Services

3/23/2014
FACTS
 The cost of telecommunications now ranks as one of the top five expenses
for most companies, up from No.10 a decade ago.
 Companies spend as much as 5% to 35% more than they need to because
they pay for services they don't use or they don't have the resources to find
the best available rate plans.
 Next to Healthcare, telecommunications is hardest service to bill for.
 Carriers are merging resulting in reducing the competitive pool causing a
rise in rates.

3/23/2014
Benefits of Optimization
 Money – Average savings are running approx. 30%
 Brings cost under control
 Visibility into your inventory
 Insight into your usage and expense habits through the use of detailed Optimization
Reports. The reports show:
Wireless Optimization
Executive Historical Dashboard Top Mobile-to-Mobile Users
Total Expense Trend Low or Zero Use Phones
Effective Rate Per Minute (ERPM) Utilization Details
Top Airtime/Data Users Data Usage Trends
Top Expenses by User Top Roaming Users

3/23/2014
Contract Rate Reductions vs. Optimization
 Verizon special contract = additional 7% to 14%
 Optimization = 25% to 30% reduction
Wireless Optimization

3/23/2014
All work is performed using our proprietary methodology
Wireless
1. Conduct a detailed usage study to determine individual patterns and
habits using 3 months of billing.
2. The baseline savings is derived from the same 3 months
3. Input your usage and pricing into our proprietary system.
4. Conduct a customized needs analysis based on your organizational
requirements and business processes.
5. Follow up with the presentation of findings and recommendations for a
completely optimized solution.
Our Analysis

3/23/2014
Audit Life Cycle

3/23/2014
 Land Lines
 Local
 LD
 Data (Frame Relay, MPLS, Internet, Private Lines)
 Wireless (cellular)
 Voice
 Data
Audit Process -
Areas Analyzed

3/23/2014
All work is performed using our proprietary methodology
Land Line
1. Start with one months worth of billing & related contracts
2. CSRs are requested
3. Inventory is created from CSRs and bills
4. Tariffs are researched to verify application of charges & base tariff
rates
5. Overcharges identified using the bills, contracts, CSRs, & tariffs
6. Savings options are identified via peer contracts, tariffs, &
completive offerings
7. Follow up with the presentation of findings and recommendations
for a completely optimized solution
Audit Process -
Our Analysis

3/23/2014
Small Time Investment
 Typical audits takes approximately 8 hours of a person’s time spread over a 6 week
time frame
 Customer involvement is not intense
 Compile bills
 Review pertinent background info
 Review report findings on the backend
 On a $50,000 / month billing, the ROI is $6,250 / hour invested!
Audit Process -
Time Investment

3/23/2014
 Due only when you agree that refunds or savings
have taken place
 If no refunds or savings have occurred – No fee is
due
 40% of Refunds obtained
 40% of savings for a 12 month term
Our fee comes from the money that would have been
paid to the carriers anyway.
Fees

3/23/2014
Summary
 Telecom Review will:
 Return hard dollars back to your telecom budget almost immediately
 Reduce Landline budget by 10% - 25%
 Reduce your wireless budget by 15% - 35%
 Provide inventory information
 Service is not time consuming
 Gain a trusted resource for Telecom matters
 Risk Free – no fee unless savings are realized
 FREE - Fee is paid with money you would have paid to the carrier anyway
Summary

TeleLink Telecom Bill Auditing

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