Our Journey to 100% Agile and a BizDevOps Product Portfolio - BMW - DOES19 Las Vegas —
This talk will describe the "why" and the "way" to 100% Agile @ BMW Group IT - a holistic approach with 4 focus areas: Process, Structure, Technology and People&Culture. Ralf will give a deep dive into the transformation from "Projects" to "Products" defined last year.
Our Journey to 100% Agile and a BizDevOps Product Portfolio - Dr. Frank Ramsak and Ralf Waltram
Dr. Frank Ramsak, IT Governance, BMW Group
Ralf Waltram, Head of IT Systems Research & Development, BMW Group
Frank Ramsak started his career within the BMW Group in 2003 and is presently responsible for Architecture, Innovation and Technology in the BMW Group IT Governance. With his team and the community of architects, he defines and drives the innovative, competitive IT solution space for the feature teams.
Before his time in the IT-Governance, he managed international IT projects and was responsible for enterprise architecture management for the R&D, quality and production areas.
Frank st
udied computer science at the Technical University of Munich (TUM) and the University of Illinois at
Urbana-Champaign. He received his PhD from TUM for his work on multi-dimensional indexing in database systems.
Ralf Waltram has been with the BMW Group since 1996 and is responsible for IT systems in vehicle development since 2015. He and his team focus on the possibilities of digitalization in the R&D process, with an agile collaboration model and a focus on a BizDevOps structure. Prior to this, he managed international IT projects, e.g. in China, in the area of R&D, sales and marketing and was responsible in different line functions. Ralf Waltram studied computer science at the Munich University of Applied Sciences, specializing in computer vision and neural networks.
3. RAL
F
FRANKArchitecture, Innovation & TechnologyOrder to Delivery, Plants EMEA
Software Engineers by heart
100% agile - with utter conviction
#enjoyIT
WHO ARE WE?
4. ALREADY CONNECTED WITH THE BMW
GROUP CONNECTEDDRIVE BACKEND
~ 12,000,000 VEHICLES
BMW GROUP.
FAST FACTS.
~ 135,000
EMPLOYEES
WORLDWIDE
~ 2,500,000 VEHICLES
SOLD IN 2018
~ 500,000 FULLY-ELECTRIC AND
PLUG-IN HYBRID BMW AND MINI
VEHICLES BY THE END OF THIS YEAR
5. BMW GROUP.
THE HOME OF IT NETWORK.
BOARD OF MANAGEMENT BMW GROUP
Customer,
Brands
FinanceDevelopme
nt Purchasing
Human
Resources
Production
BMW GROUPIT
CONNECTE
D COMPANY
~ 4,500 ACTIVE APPLICATION
5,500
EMPLOYEES
IN 29
COUNTRIES
DevOps Hub ZA
(SAP, Shopfloor, ITC,
EMEA)
BMW Group IT
Europe
BMW Group IT
APAC
BBA IT (Joint Venture)
Tech Office
Silicon
Valley
Tech Office China
DevOps Hub
CTW
Tech Office Singapore
BMW Group IT
Americas
DevOps Hub
Americas
6. 5 MINUTES ABOUT THE TIME BEFORE 2016.
WORKING MODEL.
TAYLORIS
M
PROJECT
MANAGEMENT
PROJECT
LEADER
PLAN
DRIVEN
RELEASE
WEEKENDS
DRAMA
IT GOVERNANCE
CONTROL
7. SOMETHING HAD TO CHANGE!
FLEXIBILITY SPEED CUSTOMER
FOCUS
BIMODAL
IT.
OUR ANSWER: 100%
AGILE.
8. 100% AGILE IS NOT A BUZZ WORD FOR US, IT IS A HOLISTIC
JOURNEY
ALONG 4 CORE DIMENSIONS.
100 %
AGILE
#enjoyIT
TECHNOLOG
Y
CULTURE
STRUCTUREPROCESS
9. “IF THE PATH BEFORE YOU IS CLEAR,
YOU‘RE PROBABLY ON SOMEONE ELSE’S.”1)
1) Joseph Campbe
12. THE END OF PROJECTS.
„We want
the optimal
business value!“
PRODUCTPROJECT
WALLOFCONFUSION
WALLOFCONFUSION
Software
Code
Requirements
„I want clear
requirements“
„I want a
quick
solution“
Backlo
g„I want
stability“
Software
Development
Business BIZ DEV
OPS
IT
Operatio
ns
13. 360° VIEW OF ALL OUR PRODUCTS.
* Figures above are for example
purposes only.
15. BMW GROUP IT AGILE WORKING MODEL.
MINIMAL GOVERNANCE FOR MAXIMAL AUTONOMY.
PRODUCT LEVEL – “leveraging
synergies”
PRIME
Product
Domain
SubProduct
optional
Input:(Business/IT)
Requirements
cross-productreq.
FEATURE TEAM LEVEL– “agile
bandwidth”
CROSS PRODUCT – “lean
synchronization”
Principles
Methods
Processes
Agile Tool Chain
16. THE BMW GROUP AGILE WORKING MODEL ISN´T JUST A TEXTBOOK.
IT´S OUR FLEXIBLE WAY OF EFFICIENT WORKING.
ONE COMPLIANT
FRAMEWORK
COMMON STRUCTURE AND LANGUAGE
SUPPORTED BY OUR AGILE TOOLCH
18. FROM STEERING TO CODING.
BMW IT projects
in 2016:
~26%
Digital Players
>80%Industry
Benchmark
Agility
Internal software competence
19. WITH BACK2CODE AND CRITICAL TECHWORKS,
THE CODING CULTURE IS REBORN.
Critical TechWorks
“You build it, you run it.”
“Tight Technology Stack”
“User Centricity”
“Standardize on Integration”
“Feedback Driven Development”
“Automatization”
21. USER EXPERIENCE MATTERS!
A USER INTERFACE IS LIKE A
JOKE.
IF YOU HAVE TO EXPLAIN IT,
IT’S NOT THAT GOOD.
22. AND HOW DO WE DO IT?
§ 530 square meters
§ open door philosophy :„walk in - get
help“
§ easy access to professional UX support
§ > 80 Product Teams @ UX Live Center in one
year
We created a space to experience “User Centered
Design”:
23. IT IS NOT ALWAYS A STRAIGHT PATH,
BUT IT IS A SUCCESSFUL JOURNEY.
24. AND WHAT’S THE FEEDBACK SO FAR?
ONE TEAM. ONE MISSION.ONE
PRODUCT.
“I´ve never
experienced bugs
being fixed or new
requirements being
implemented so fast.“
Process Owner, BMW Prototype
Production
“Working in an inter-
disciplinary
BizDevOps team
enabled us to
increase our release
frequency from 1-2/
year to 2/month.
This is real flexibility.
Feature Team Member Initiative Lead, BMW WLTP
“The biggest
challenge was
adapting to the
continuous changes
in the law. Agile
working was the
only way to
success.“
-25 % Time-to-market -30% Incidents ++ User Satisfaction
26. DATA & TECHNOLOGY
BASED BUSINESS
INNOVATION
STABLE AND
PERFORMANT
PLATFORMS &
IT PRODUCTS
EMPOWERED
PEOPLE & AGILE
CULTURE
TECH DRIVEN
PRODUCTS,
PROCESSES &
SERVICES
#50_Releases_per_
day
#API_first
#100%_data_driven #cloud_first
#minimum_downtime
#back2code
WHAT´S NEXT...
BMW GROUP
IT STRATEGY 2.0
27. BE BOLD WHEN YOU START YOUR
JOURNEY
#enjoyIT.
IT WILL BE NO 5STAR WELLNESS CRUISE -
THE CHANGE IS DISRUPTIVE
LIVE THE AGILE WAY IN THE
TRANSFORMATION:
INSPECT & ADAPT
LEARN FROM OTHER´S JOURNEYS
AND ALWAYS
