Terminology and UX

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Why consistent terminology is crucial for user experience (UX)

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  • http://www.gui-bloopers.com/pdfs/Chapter_04.pdf
  • http://www.craigbailey.net/content-is-king-by-bill-gates/ ‘Content is King’ article written by Bill Gates back in 1996
  • http://www.craigbailey.net/content-is-king-by-bill-gates/ ‘Content is King’ article written by Bill Gates back in 1996
  • http://www.craigbailey.net/content-is-king-by-bill-gates/ ‘Content is King’ article written by Bill Gates back in 1996
  • https://www.k4health.org/sites/default/files/developing-a-user-friendly-toolkit.pdf
  • http://www.pinterest.com/wordlo/ux-translation-epic-fails/
  • Terminology and UX

    1. 1. Terminology and UX Terminology in website User eXperience Maria Pia Montoro
    2. 2. Maria Pia Montoro University of Luxembourg 2
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    11. 11. • The labels for commands in menus or on buttons are mostly text. • Instructions are almost always text. • Most user input consists of typing or selecting words and numbers. • The names users assign to data files and other data objects are always textual. • Error and warning messages are mainly textual, even if highlighted with a color or a symbol. • Microcopy, the small bits of text that instruct the reader on how to interact with the website, is textual. Maria Pia Montoro University of Luxembourg 11
    12. 12. Terminology is the critical part of UX Maria Pia Montoro University of Luxembourg 12
    13. 13. Content is king Maria Pia Montoro University of Luxembourg 13
    14. 14. Maria Pia Montoro University of Luxembourg 14
    15. 15. Maria Pia Montoro University of Luxembourg 15
    16. 16. Maria Pia Montoro University of Luxembourg 16
    17. 17. Maria Pia Montoro University of Luxembourg 17
    18. 18. Content is king Maria Pia Montoro University of Luxembourg 18
    19. 19. …Terminology is Queen Maria Pia Montoro University of Luxembourg 19
    20. 20. UX Terminology #fails Maria Pia Montoro University of Luxembourg 20
    21. 21. Maria Pia Montoro University of Luxembourg 21
    22. 22. “Login, Log in, Sign in” Round Up Maria Pia Montoro University of Luxembourg 22
    23. 23. “Login, Log in, Sign in” Round Up Maria Pia Montoro University of Luxembourg 23
    24. 24. Login to log in Maria Pia Montoro University of Luxembourg 24
    25. 25. English Italian Maria Pia Montoro University of Luxembourg 25
    26. 26. “Cognitive clash” Clear and intuitive labels, based on the user’s perspective and terminology.
    27. 27. L10n terminology #epicfails Twitter Maria Pia Montoro University of Luxembourg 27
    28. 28. L10n terminology #epicfails Pinterest Maria Pia Montoro University of Luxembourg 28
    29. 29. L10n terminology #epicfails Instagram Seguace Scientology Maria Pia Montoro University of Luxembourg 29
    30. 30. L10n terminology #epicfails Maria Pia Montoro University of Luxembourg 30
    31. 31. L10n terminology #epicfails Maria Pia Montoro University of Luxembourg 31
    32. 32. L10n terminology #epicfails Maria Pia Montoro University of Luxembourg 32
    33. 33. #L10n terminology #epicfail Facebook Maria Pia Montoro University of Luxembourg 33
    34. 34. Maria Pia Montoro University of Luxembourg 34
    35. 35. Maria Pia Montoro University of Luxembourg 35
    36. 36. “Left” Maria Pia Montoro University of Luxembourg 36
    37. 37. Maria Pia Montoro University of Luxembourg 37
    38. 38. Maria Pia Montoro University of Luxembourg 38
    39. 39. What is the root of all evil?
    40. 40. Maria Pia Montoro University of Luxembourg 41
    41. 41. Indeterminacy of terms and..icons Maria Pia Montoro University of Luxembourg 42
    42. 42. Indeterminacy of terms and icons Maria Pia Montoro University of Luxembourg 43
    43. 43. Maria Pia Montoro University of Luxembourg 44
    44. 44. High obsolescence rate Maria Pia Montoro University of Luxembourg 45

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