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ParentLink
Communications and Tracking Tool
March 29, 2016
2BROWARD COUNTY PUBLIC SCHOOLS
Today’s Presentation
• Methods of Communication
• Log In
• Send A Message
• Test It
• Track...
3BROWARD COUNTY PUBLIC SCHOOLS
Methods of Communication
How can I use ParentLink?
You can send multiple forms of communica...
4BROWARD COUNTY PUBLIC SCHOOLS
Log In
How do I log in?
broward.parentlink.net
What if I forgot my password?
You can reset ...
5BROWARD COUNTY PUBLIC SCHOOLS
Send A Message
Click on
MESSAGES
in the top
navigational
bar.
6BROWARD COUNTY PUBLIC SCHOOLS
Send A Message
The method of communication is in
gray until you select it.
7BROWARD COUNTY PUBLIC SCHOOLS
Subject,
recipient
and time
to
schedule
message.
All of the methods of communications in a ...
8BROWARD COUNTY PUBLIC SCHOOLS
This icon is the
message
template. It does
not link directly to
the channel of
communicatio...
9BROWARD COUNTY PUBLIC SCHOOLS
Drill-Down Messaging
Since the Public Information Office staff are at the District-level, w...
10BROWARD COUNTY PUBLIC SCHOOLS
Emergency Messaging
If immediate communications are needed, the emergency option
allows yo...
11BROWARD COUNTY PUBLIC SCHOOLS
Telephone/Robocall Message
12BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First – Telephone/Robocall
Users will not see
this information.
Enter you...
13BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First – Telephone/Robocall
14BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First – Telephone/Robocall
When you pick up the telephone, the message wi...
15BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First – Telephone/Robocall
Enter the
recipients.
Length of your
message.
16BROWARD COUNTY PUBLIC SCHOOLS
Email Message
17BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First - Email
Select just
yourself to test
the message
first.
18BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First - Email
This is
the
subject
line of the
email.
19BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First – Email
Subject line of message as entered in the
ParentLink messag...
20BROWARD COUNTY PUBLIC SCHOOLS
Text Message
21BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First – Text to Mobile Phones
BROWARD COUNTY PUBLIC SCHOOLS
Select the te...
22BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First – Text to Mobile Phones
BROWARD COUNTY PUBLIC SCHOOLS
Select the ex...
23BROWARD COUNTY PUBLIC SCHOOLS
Test the Message First – Text to Mobile Phones
BROWARD COUNTY PUBLIC SCHOOLS
The message w...
24BROWARD COUNTY PUBLIC SCHOOLS
Mobile App
25BROWARD COUNTY PUBLIC SCHOOLS
Mobile App Message – All Subscribers
BROWARD COUNTY PUBLIC SCHOOLS
This message will go to...
26BROWARD COUNTY PUBLIC SCHOOLS
Social Media
27BROWARD COUNTY PUBLIC SCHOOLS
Facebook Post
BROWARD COUNTY PUBLIC SCHOOLS
Users will not see
this information.
28BROWARD COUNTY PUBLIC SCHOOLS
Twitter Post
BROWARD COUNTY PUBLIC SCHOOLS
Users will not see
this information.
29BROWARD COUNTY PUBLIC SCHOOLS
Customizable and Convenient
BROWARD COUNTY PUBLIC SCHOOLS
30BROWARD COUNTY PUBLIC SCHOOLS
Track
Your
Messages
31BROWARD COUNTY PUBLIC SCHOOLS
Track Your Messages
How can I see if a message is scheduled to post?
Click on “Message Tra...
32BROWARD COUNTY PUBLIC SCHOOLS
Track Your Messages
How can I see if a message is scheduled to post or if it posted.
Selec...
33BROWARD COUNTY PUBLIC SCHOOLS
Track Your Messages
34BROWARD COUNTY PUBLIC SCHOOLS
Cancel A Message
How can I cancel a message?
Click on the message and then on the “Details...
35BROWARD COUNTY PUBLIC SCHOOLS
Cancel A Message
How can I cancel a message?
Then click on “Cancel Message” in the “Detail...
36BROWARD COUNTY PUBLIC SCHOOLS
Take It With You
What if I don’t have my laptop and need to access ParentLink?
You can do ...
37BROWARD COUNTY PUBLIC SCHOOLS
Check on Scheduled Messages Anywhere
BROWARD COUNTY PUBLIC SCHOOLS
Questions
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ParentLink Presentation

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I shared how to use ParentLink through multiple channels including email, texts, robocalls and social media. It is a great tool and is part of Blackboard.

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ParentLink Presentation

  1. 1. ParentLink Communications and Tracking Tool March 29, 2016
  2. 2. 2BROWARD COUNTY PUBLIC SCHOOLS Today’s Presentation • Methods of Communication • Log In • Send A Message • Test It • Track It • Take It With You
  3. 3. 3BROWARD COUNTY PUBLIC SCHOOLS Methods of Communication How can I use ParentLink? You can send multiple forms of communication through one easy-to- use platform: • Record and send a telephone/robocall message • Send an email message • Send a text/SMS message (only to mobile phones that received texts and are limited to 160 characters) • Post information to the mobile app • Share information on social media – Twitter and Facebook (Twitter is limited to 140 characters or 116 characters through ParentLink with a photo)
  4. 4. 4BROWARD COUNTY PUBLIC SCHOOLS Log In How do I log in? broward.parentlink.net What if I forgot my password? You can reset your password yourself. Simply click on “Forgot password?” to the left of the blue “LOG IN” button.
  5. 5. 5BROWARD COUNTY PUBLIC SCHOOLS Send A Message Click on MESSAGES in the top navigational bar.
  6. 6. 6BROWARD COUNTY PUBLIC SCHOOLS Send A Message The method of communication is in gray until you select it.
  7. 7. 7BROWARD COUNTY PUBLIC SCHOOLS Subject, recipient and time to schedule message. All of the methods of communications in a row. The message content. Insert an image. Word count (if applicable).
  8. 8. 8BROWARD COUNTY PUBLIC SCHOOLS This icon is the message template. It does not link directly to the channel of communication. This telephone icon is for the telephone/r obocall message. This icon represents the email message. This icon is for the text/sms message. This mobile phone icon represents the mobile app. This icon represents Facebook. This icon represents Twitter. What The Icons Mean
  9. 9. 9BROWARD COUNTY PUBLIC SCHOOLS Drill-Down Messaging Since the Public Information Office staff are at the District-level, we can drill-down to specific groups such as parents, principals, etc.
  10. 10. 10BROWARD COUNTY PUBLIC SCHOOLS Emergency Messaging If immediate communications are needed, the emergency option allows you to communicate quickly: Remember: It calls every number regardless of home phone vs. mobile phone.
  11. 11. 11BROWARD COUNTY PUBLIC SCHOOLS Telephone/Robocall Message
  12. 12. 12BROWARD COUNTY PUBLIC SCHOOLS Test the Message First – Telephone/Robocall Users will not see this information. Enter your telephone number to record.
  13. 13. 13BROWARD COUNTY PUBLIC SCHOOLS Test the Message First – Telephone/Robocall
  14. 14. 14BROWARD COUNTY PUBLIC SCHOOLS Test the Message First – Telephone/Robocall When you pick up the telephone, the message will instruct you to record your message: • After you finish speaking press # • Press 2 to listen to the message • Press 1 to save the message if you are happy with it • Press 3 to re-record the message Once you press 1, you will hear: “This message has been saved. Thank you for calling. Good bye.” Your recording will be automatically embedded in the ParentLink screen.
  15. 15. 15BROWARD COUNTY PUBLIC SCHOOLS Test the Message First – Telephone/Robocall Enter the recipients. Length of your message.
  16. 16. 16BROWARD COUNTY PUBLIC SCHOOLS Email Message
  17. 17. 17BROWARD COUNTY PUBLIC SCHOOLS Test the Message First - Email Select just yourself to test the message first.
  18. 18. 18BROWARD COUNTY PUBLIC SCHOOLS Test the Message First - Email This is the subject line of the email.
  19. 19. 19BROWARD COUNTY PUBLIC SCHOOLS Test the Message First – Email Subject line of message as entered in the ParentLink message Content of message
  20. 20. 20BROWARD COUNTY PUBLIC SCHOOLS Text Message
  21. 21. 21BROWARD COUNTY PUBLIC SCHOOLS Test the Message First – Text to Mobile Phones BROWARD COUNTY PUBLIC SCHOOLS Select the text/sms option.
  22. 22. 22BROWARD COUNTY PUBLIC SCHOOLS Test the Message First – Text to Mobile Phones BROWARD COUNTY PUBLIC SCHOOLS Select the exact time you want the message to go out.
  23. 23. 23BROWARD COUNTY PUBLIC SCHOOLS Test the Message First – Text to Mobile Phones BROWARD COUNTY PUBLIC SCHOOLS The message went out at the exact time.
  24. 24. 24BROWARD COUNTY PUBLIC SCHOOLS Mobile App
  25. 25. 25BROWARD COUNTY PUBLIC SCHOOLS Mobile App Message – All Subscribers BROWARD COUNTY PUBLIC SCHOOLS This message will go to people who have already signed up for the mobile app. It does not go out to anyone else in the directory.
  26. 26. 26BROWARD COUNTY PUBLIC SCHOOLS Social Media
  27. 27. 27BROWARD COUNTY PUBLIC SCHOOLS Facebook Post BROWARD COUNTY PUBLIC SCHOOLS Users will not see this information.
  28. 28. 28BROWARD COUNTY PUBLIC SCHOOLS Twitter Post BROWARD COUNTY PUBLIC SCHOOLS Users will not see this information.
  29. 29. 29BROWARD COUNTY PUBLIC SCHOOLS Customizable and Convenient BROWARD COUNTY PUBLIC SCHOOLS
  30. 30. 30BROWARD COUNTY PUBLIC SCHOOLS Track Your Messages
  31. 31. 31BROWARD COUNTY PUBLIC SCHOOLS Track Your Messages How can I see if a message is scheduled to post? Click on “Message Tracking”
  32. 32. 32BROWARD COUNTY PUBLIC SCHOOLS Track Your Messages How can I see if a message is scheduled to post or if it posted. Select “Broward County Public Schools” and click Generate Report:
  33. 33. 33BROWARD COUNTY PUBLIC SCHOOLS Track Your Messages
  34. 34. 34BROWARD COUNTY PUBLIC SCHOOLS Cancel A Message How can I cancel a message? Click on the message and then on the “Details” tab:
  35. 35. 35BROWARD COUNTY PUBLIC SCHOOLS Cancel A Message How can I cancel a message? Then click on “Cancel Message” in the “Details” tab:
  36. 36. 36BROWARD COUNTY PUBLIC SCHOOLS Take It With You What if I don’t have my laptop and need to access ParentLink? You can do all of this with your mobile phone. Download the Blackboard Communications HQ app:
  37. 37. 37BROWARD COUNTY PUBLIC SCHOOLS Check on Scheduled Messages Anywhere
  38. 38. BROWARD COUNTY PUBLIC SCHOOLS Questions

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