2. Discipline & Employee Discipline
• Discipline – Expected and accepted behaviour
within the organization
• Employee Discipline – behaviour expected by
the employer or the organization.
5. Expressed Terms
• The terms specifically stated verbally or in
writing in regard to the contract of
employment
6. Expressed Terms
• These terms are found in
1. Letter of Appointment
2. Circulars
3. Standing Orders
4. Collective Agreements
5. Provisions and relevant Acts (Shop & Office
Act/Wages Board Ordinance)
7. Implied Terms
• They are not clearly mentioned, expressed or
stated in writing
• The employee is expected to know them
8. Implied Terms
• Carrying out one’s duties and responsibilities
effectively and efficiently
• Behaving well inside and outside the
organization
• Following the orders of the superior
• Respecting the boss
• Protecting the good will of the organization
9. Types of Discipline
1. Positive or Constructive Discipline
2. Corrective or Punitive Discipline
10. Positive or Constructive Discipline
• Promoting “self-discipline” within the
organization by educating all the employees
on rules, regulations and standards
11. Positive or Constructive Discipline
• Educating employees on the objectives expected
from those rules, regulations and standards
12. Positive or Constructive Discipline
• Obtaining the consent of all employees in
amending existing rules and regulations and
adding new ones.
14. Constructive or Punitive Discipline
• Making employees disciplined by punishing
those who violate the code of conduct.
• This is used as a preventive method of future
violation of discipline
15. Constructive or Punitive Discipline
1. Positive Approach
• Based on the idea that there is no bad
human behavior
• Encouraging the positive behavioral patterns
• Promoting the ethical and lawful behavior
inside the organization
• Constructive discipline
17. Constructive or Punitive Discipline
2. Sandwich Model
• Giving a critical feedback to someone to
change his or her behavior
• without hurting his or her feelings
• To avoid defensive reactions from the
recipient
18. Constructive or Punitive Discipline
2. Sandwich Model
Prepare
Compliment
Coach-
present the
facts
encourage
Follow up
19. Constructive or Punitive Discipline
3. Progressive Discipline
• Trying to correct the employees’ misbehavior
using progressive methods rather than
punishing them at once
Counseling or
Verbal
warning
A written
warning
Suspension or
Demotion
Termination
22. Employee Misconduct
• Violating rules and regulations of the
organization
• Breach of “expressed” or “implied” terms of
the contract of employment
• An act done inside or outside the organization
which has an impact on the smoothing
functioning of the organization
23. Employee Misconduct
“An act or omission that is in breach of
expressed or implied terms and conditions of
the employment which has an adverse
bearing on the smooth functioning of the
work place”
38. Disciplinary Procedure
1. Preliminary Investigation
• Collecting materials
• Recording evidence
• Analysis evidence
• Deciding whether it is needed to do a proper
inquiry
39. Disciplinary Procedure
2. Show cause or charge sheet
• Showing the mistakes committed
• Explaining the gravity of those mistakes
• Explaining the charges for those mistakes
41. Disciplinary Procedure
4. Accepting or rejecting explanation
• Analyzing the answers and explanations to see
the validity
• Treating the answers and explanations based on
their validity
42. Disciplinary Procedure
5. Domestic inquiry
• In depth analysis of the incident related to the
disciplinary procedure
• Inquiry by the management from the employee
accused
• He can either defend or accept
43. Disciplinary Procedure
6. Findings of the report
• The report is prepared by an independent and
impartial person
• The report consists the findings on which the
decisions can be made
44. Disciplinary Procedure
7. Taking disciplinary actions
• Depending on the gravity of the mistakes
committed
• Higher the gravity more tight the punishment is