1. Venkata Rajesh mvrajeshk@gmail.com
SAP Change Manager
Cell: +91-9505519555
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Skills and qualifications
• Nearly 9 years overall experience which includes more than 4 + years of SAP Change
and Release Manager experience and 4 + years of SAP Basis and Security .
• Extensive knowledge in handling Organizational Change and Release
Management challenges in Banking and Mining Sector
• Experience and knowledge of change management principles, methodologies and tools.
• Well versed with SDLC processes Configuration / Release management process
• TECHNICAL SKILLS:-
Operating System : HP-Unix, Linux, Windows
Packages & Applications : Ms-Office-2000/2003/XP
Languages : C, C++
Database : Oracle 9i,10g
ERP : SAP R/3(4.6C, 4.7E, ECC5.0, ECC6.0),
Tools : Remedy,Infoman,Service Now
Change Management:
• Chair the Change advisory board (CAB, Urgent CAB and Emergency CAB) meeting
involving Client, Service Delivery Manager, Support teams and Change implementers
• Review all implemented Changes, converging Post Implementation Reviews, to ensure
that they have met their objectives
• Table all CRs for Change Advisory Board (CAB) meeting, issue an agenda and circulate all
CRs to CAB members in advance of meeting to allow prior consideration
• Incident management,Change Mangement
• Day to day management of all active Test and Change Requests CRs , including
review, approval gathering, and closure

2. Experience Profile:
• Working as a SAP Consultant in Infosys Technologies,Hyderabad from Dec 2011 to till
date
• Worked in Tata Consultancy Services Pvt Ltd,Mumbai as an Systems Analyst
From March 2011 to Dec 2011
• Worked as an Application Specialist-SAP with Bayer India Limited Thane-Maharashtra
from November 1st
2007 to Feb 28th 2011
• Worked with ABN AMRO Bank Limited from Apr 21st
2006 to Aug 4th
2006 as Personal
Banker-Consumer Accounts
• Worked with UTI Bank Limited ( Currently known as Axis Bank Limited) from Jan 1st
2005
to Apr 17th
2006 as a Sales Executive
EDUCATIONAL QUALIFICATION
MBA From Osmania University in 2003
B.S.C. From Sri Krishna Devaraya University in 2001
1)Project Details:
Client : Rio Tinto
Organization : Infosys
Duration : May 2014 to Till date
Role : Sap Change Manager
Roles and responsibilities
 Coordination and proper track of changes implemented in the Production environment.
 Change Management experience across governance, risk and compliance
 Regularly attending CAB Meetings
 Handling the release period and release activities for the SAP systems for every quarter
 Working with the project team during the release period to enhance the process
efficiency.
 Monitoring the right set of changes introduced in form of transports in SAP system.
 Ensuring the system activities are adhered to the Release Process.
 Performing an impact analysis before introducing any changes in the production
environment.
 Handled support period for major projects going live in the Production live systems.

3.  Performing impact analysis with regards to any impact on dependent systems.
 Follow the best practices to make sure changes are aligned as per the Release Process.
 Supervised systems migrations and releases taking place on various platforms along
with the daily operational responsibilities
 Proper coordination of any major activities in sync with the source system team.
 Coordinating the business critical changes from the Support perspective.
 Evolving a remediation plan to revert back changes performed during any change.
 Object comparison to be performed in case of ay dependent changes being moved as
part of Release.
 Working with the project team to get the early impact analysis and requirement
gathered before moving into any release.
 Capturing the type of new enhancements going live in Production, checking on any
dependency any conflict with the current scenarios.
2)Project Details:
Client : National Australian Bank
Organization : Infosys
Duration : December 2011 to May 2014
Role : Sap Systems Change Manager
Roles and Responsibilities :--
• Apply a structured methodology and lead change management activities
• Assess the change impact and Complete change management assessments
• On Call for any technical issues for Operations or Change, Approvals and etc.
• Create change management strategy
• Identify, analyze, prepare risk mitigation tactics
• Identify and manage anticipated resistance
• Support communication efforts
• Support training efforts and Coach managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Review all implemented and outstanding changes for appropriate status.
• Integrate change management activities into project plan

4. • Evaluate and ensure user readiness
• Track and report issues and Progressed each Change Request through its standard
approval stage
• SLA management Track and Monitor SLAs related to availability, quality and uptimes
3)Project Details:
Client : Adobe
Organization : Tata Consultancy Services
Duration : March 2011 to December 2011
Role : System Analyst.
RESPONSIBILITIES:
• Problem solving and root cause identification skills.
• Coordination with the Change Management team to make sure the respective changes
are approved.
• Worked as a Team Member in release management team
• Record the lessons learnt in case of any business priority issues
• To make sure changes are properly testing in the test environment
• Reported directly to Management pertaining to any systems or network related issue.
• Incident Management, Daily, Weekly & Monthly Reports generation.
4)Project Details:
Client : Bayer Material Science
Organization : Bayer Crop Science.
Duration : November 2007 to March 2011
Role : Sap Systems Manager/SAP Application Specialist
RESPONSIBILITIES:
• Working with Background jobs Administration and Scheduling Back Ground Jobs as per
the information provided by the functional team and Checking for the cancelled jobs
and providing solution to those jobs and rescheduling them.
• Monitoring the Standard background jobs in all the systems of the Landscape.
• Configured operation modes for better utilization of processes
• Configured parameter settings in the instance profile.

5. • Performed R/3 kernel upgrade by Downloading the Latest version of Kernal from the
service market place and Applying those Kernal initially on sandbox and development
server and later on applying them on the remaining servers.
• Daily performing check list activities
• Background job processing and monitoring
• Applied R/3 Kernel upgrades.
• Client administration (Creating/local client copy/Remote client copy/Client
transports)
• Applying R/3 Support packages using SPAM.
• Work process monitoring.
• Analyzing System errors and ABAP dumps
• Setting up and maintaining the operation modes
• Administration of Transport Management System (TMS)
• Applying OSS Notes.
5) Project Details:
Client : Bay4s
Organization : Bayer Crop Science.
Duration : November 2007 to September 2008
Role : SAP Application Specialist
RESPONSIBILITIES:
• Extensively working with tp and STMS to import Transport requests in Various SAP
Releases like R/3, and ECC.
• Applying Support Packs through SPAM and bringing all the systems in the system
landscape to the same patch level upon request.
• Carried out SAP Kernel Upgrade in all SAP systems.
• Analyzing and applying SAP notes for different source code issues arising in different
systems after checking the dependencies in Service Marketplace.
• Background job management like Monitoring background jobs and troubleshooting.
• Performing system health checkups on daily, weekly and monthly basis and generating
reports in different layers of system like OS, Database and R/3.
• Performing system health checkups on daily basis.
• Lock entries & update monitoring
• Administering Background Jobs
• Provide daily basis support for the R/3 systems.
• Referring to OSS Notes for Problems
• Setting up and maintaining the operation modes.
• Creating Developer Keys & Object Keys
• System Monitoring