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The attitude of citizens to medical reform, March 2018

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Sociological research "Socio-political monitoring in Zaporіzhzhia: actual problems. Round #1" was held from March 5 to 16, 2018. The poll involved 804 respondents aged 18 years. Data collection was conducted by the "face-to-face" interview method, that is, personally with the respondents at their place of residence. The results obtained are representative of the respondent's residence area, age and sex.

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The attitude of citizens to medical reform, March 2018

  1. 1. HOW DO THE ZAPOROZHZHIANS TREAT MEDICAL REFORM?
  2. 2. The general information about research The method of gathering information people have been interviewed on the streets of Zaporizhzhia The population universe Dwellers of Zaporizhzia, who are over 18 years old The sample 804 people The parameters of quota ❖ Sex ❖ Age ❖ The place residence Gathering of information, ROUND # 2 5 – 16.03.2018 The level of achievability 53% The sampling error +- 3,45%
  3. 3. How do the Zaporozhzhians treat medical reform? Since January 1, 2018 year the medical reform has come into force in Ukraine. Now, every person can choose the family doctor, without consideration the place of the residence. Tell me please, do you know about this reform or not? (in %, one answer) 60,1 28,6 9,8 1,5 Yes, I know about it I have heard something, but I do not know totally No, I do not know anything It is hard to say 81,9 83,8 84,7 87,1 93,7 94,3 98,4 Shevchenkovskiy Oleksandrovskiy Komunarovskiy Voznesenovskiy Khortytskiy Dniprovskiy Zavodskoy 76,9 89,0 90,7 93,1 90,9 18-29 30-39 40-49 50-59 60+ The level of awareness among the areas… …and the age of residence
  4. 4. 3,9 9,1 18,7 19,1 32,1 17,1 Totally support Rather, support I support something, and something I do not support Rather,I do not support I totally do not support It is hard to say 40,2 44,1 50,0 52,5 54,1 57,1 59,5 Komunarovskiy Voznesenovskiy Oleksandrovskiy Shevchenkovskiy Dniprovskiy Zavodskoy Khortytskiy 32,3 43,4 53,0 51,7 64,2 18-29 30-39 40-49 50-59 60+ Tell me please, what is your attitude towards the medical reform? (in %, one answer) How do the Zaporozhzhians treat medical reform? …and the age of residence The level of non-support for reform among the areas…
  5. 5. Tell me please, have you ever applied to polyclinic that to get first aid for the last 6 months or not? (in %, one answer) 36,2 36,0 32,7 41,7 45,7 18-29 30-39 40-49 50-59 60+ 23,8 25,4 36,9 43,5 45,2 46,3 49,0 Zavodskoy Khortytskiy Shevchenkovskiy Komunarovskiy Voznesenovskiy Oleksandrovskiy Dniprovskiy 39,357,8 2,9 Yes, I have applied to No, I have not applied to I do not remember How do the Zaporozhzhians treat medical reform? …and the age of residence Experience in applying to the clinic among the areas…
  6. 6. 16,8 29,7 33,1 33,2 42,6 43,4 44,2 46,1 48,2 59,9 62,5 62,6 20,1 32,9 27,3 44,8 32,3 21,4 31,2 21,0 31,7 25,1 23,9 24,5 46,9 31,9 38,0 20,1 24,8 27,5 18,8 29,4 14,9 12,1 12,6 11,9 16,2 5,5 1,6 1,9 0,3 7,7 5,8 3,5 5,2 2,9 1,0 1,0 The availability of medicines, which you should not pay separately for Technical supply of the polyclinic Waiting time for the appointment Level of the quality of health services in general Waiting place for the appoinment The opportunity of pre-recorded by the phone / by the Internet Sanitary conditions of the place The opportunity of pre-recorded in regestry / processing of the Talon The classification of medical staff Schedule of the therapist (family doctor) Staff attitude towards you Timetable of medical institution I satisfy to some extent 50/50 I do not satisfy to some extent It is hard to say Could you evaluate, how do you satisfy or dissatisfy in general… (у %) How do the Zaporozhzhians treat medical reform?
  7. 7. 3,3 The general level of satisfaction with the quality of medical services The dwellers of Zaporizhzhia, who support this medical reform to some extent, they tend to evaluate the quality of services more highly , which they receive in polyclinic. Could you evaluate, how do you satisfy or dissatisfy in general quality of health services (in points, where 1 – totally dissatisfied, and where 5 – totally satisfy) 3,1 2,6 2,9 3,63,5 3,2 3,3 Oleksandrovskiy Zavodskoy Komunarovskiy DniprovskiyVoznesenovskiy Khortytskiy Shevchenkovskiy 3,3 How do the Zaporozhzhians treat medical reform?
  8. 8. mls@mlsgroup.com.ua @mlsgroup.com.ua www.mlsgroup.com.ua 158 Soborny avenue, offices 245, 246 www.mlsgroup.com.ua RELIABLE DATA FOR WELL- CONSIDERED DECISIONS About us Marketing and Legal Solutions –is a team of professionals that provides services of carrying out marketing researches, consultancy, sociopolitical monitoring and legal help of high quality to enterprise and private clients.

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