This document provides frequently asked questions and answers about various aspects of an online psychology of play course. It addresses questions about checking email and assignment due dates, using classmates as resources, how to write a professional email, what to do if having technical issues with the class platform, and where to find tutorials and writing help resources.

1. Psychology of Play: Frequently Asked Questions
COURSE CLUES
HOW OFTEN SHOULD I CHECK MY STUDENT EMAIL?
Daily!!! Check the Resources tab to find out how to forward your school email
to another account.
WHEN ARE THE DISCUSSIONS DUE?
•Initial posts are due Wednesdays, 11:59pm EST
•Response posts are due Sundays, 11:59pm EST
HOW DO I CHECK MY GRADING FEEDBACK ON THE PLATFORM?
Click on the “Grades Tab” and then click on the actual score you received for
each assignment.
CAN I USE MY CLASSMATES AS A RESOURCE FOR THIS CLASS?
Absolutely! Reaching out to your peers on the Community Board is a great
habit to get into.
“Ask 3 before asking me”
HELPFUL HINTS
WHAT SHOULD A PROFESSIONAL EMAIL LOOK LIKE?
1. Greeting - Always address the person you are sending the email to (ex. Hi
Name, )
2. Message - Be clear, direct, and ALWAYS use a
SPELLING & GRAMMAR check
3. Closing - Be sincere (ex. Kind Regards,)
4. Name - Without your name, your Instructor will not know who to address in
return
TECHNICAL TIPS
WHAT IF I AM HAVING TROUBLE WITH THE CLASS PLATFORM?
1. Contact FSO Support IMMEDIATELY at 1-877-437-6349.
2. Email your Instructor & inform him/her of your situation.
Wednesday, January 29, 14
TECHNICAL TIPS CONTINUED
3. If submitting an assignment, upload work to your Instructor’s DROPitTOme
account.
4. ALWAYS include your name in the file you are uploading.
5. ALWAYS email your Instructor after uploading anything to their Dropbox.
6. If your file exceeds 100MB, upload it to Vimeo, Youtube, or your own
Dropbox and provide your Instructor with a link to your file.
WHERE IS MY INSTRUCTOR’S DROPitTOme
INFORMATION?
•On the “I have a technical issue” Announcement
•In the Welcome Letter sent via email during the first week of class.
WHAT IF I AM HAVING GoToTraining (GTT) TROUBLE?
Contact FSO Support immediately if you are
experiencing any technical concerns.
HOW SHOULD I NAME MY ASSIGNMENT
FILES?
Last name_First name_Assignment
RESOURCES
WHERE CAN I FIND TUTORIALS?
Under the References tab on the class platform.
Check out www.lynda.com
Log into Connect > Click on Organizations > Click on Lynda.com > Search
applications you’d like to learn.
To contact the Full Sail Writing Center:
http://www.fsoblogs.com/writing-center-faqs/