Customer is the key and Customer Care is the principal ingredient to any business for its success. Nowadays, every reputed organization and firms, promoting their services online and offline, realized the importance of Customer care, as the growth of business in any industry largely depends upon the number of satisfied customers for the services they received. Customer Retention (satisfied customers come back for services) can be possible when the firms deeply understand their needs and trying to resolve their issues in on time. In order to survive in this today’s cutthroat competition, effective customer care is quite essential, backbone of every industry and heart of all successful firms as they can literally make or break your business. Customer loyalty plays a decisive role to gain an edge over their competitors apart from price and product quality. Apart from providing price offers, effective strategies some of the firms carry out to attract a new customer and to gain their trust of motion to maintain a good relationship include ease of availability through Phones and Computers, Reliability to stick to the word of promise, Listening and Polite response to solve the query, etc., to take their business to the next level in the ladder. In today’s internet world, a fully satisfied consumer can turn into Brand Ambassador to spread the business by words of mouth to his friends, relatives, colleagues through different forms of social media and writing positive reviews in different sites online. The presence of positive reviews for particular product or service from fully impressed customers creates a chance to generate better business in this global market. Also one should never ignore the fact that most of the transactions take place online be it for receiving repair and replacement services for phones and computers of different brands like Nokia, Samsung, ASUS, Blackberry, Lenova, Sony, HTC, Apple, HP, et., At present, Majority of the organizations are all well aware about this vitally important fact, come with perfect customer care services while promoting their products and services in a professional manner to achieve their business goals. If you still are unsure of which company in UK cares their customer for the services they offer, then for a positive change approach Elite Phones and Computers, market leader to experience better solutions for your every gadget repairs and replacement in a reasonable price with full assurance in every form. We care our customer and their priorities.

1. TURN CUSTOMERS INTO BRAND
AMBASSADORS TO ACHIEVE YOUR BUSINESS
GOALS
Customer Care & Retention
www.phonesandcomputers.com
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2. Customer Retention
Every business is a service business. Does your
service put "a smile" on the customer's face?
www.phonesandcomputers.com
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3. Customer Retention
Customer is
the key
Recognize the
importance of
Customer
Care
Growth of any
business
depends
largely on the
number of
“Satisfied
Customers”
Understand
the
requirements
of the
customer
Resolve their
issues
www.phonesandcomputers.com
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4. Customer Retention
“Satisfied customers come back
for Services” termed as Customer
Retention
www.phonesandcomputers.com
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5. Customer Retention
• Principal ingredient to any
business for its success.
• Backbone of every industry
• Heart of all Successful
Firms
• Literally “Make or Break”
your business
Effective
Customer
Care:
www.phonesandcomputers.com
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6. Customer Retention Strategies
Offer Value
for Money
Gain
Customer
TRUST
stick to the
word of
promise
Listen &
Respond to
Maintain a
good
relationship,
www.phonesandcomputers.com
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7. Customer into Brand Ambassador
Highly Satisfied customer
recommends your
products and Services at
free of cost positive word-
of-mouth messages, in the
form of reviews
Majority of the
organizations are all well
aware about this vitally
important fact
Generates better business
www.phonesandcomputers.com
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8. Business Goals
Never ignore the
importance of
Customer Care as most
of the transactions take
place online these days.
Provide Better
Customer Care to
achieve Business Goals
in this today’s
cutthroat competition.
www.phonesandcomputers.com
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9. Thank You
Elite Phones and Computers Cares their Customer
most. To know more, Please Visit:
http://www.phonesandcomputers.com/
www.phonesandcomputers.com
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