1. 3799 Ngcobo street
Vosloorus
1475
Phone 083 536 5516
H:011 863 8009
Lucky Raymond Sindane
Personal Information
Drivers License
• ID numbers: 7512257265089
• Gender: Male
• Nationality: South African
• Languages: English, Sotho, Zulu
• Code 10
Education
High School Attended: Ellinge High School
Highest Grade Passed: Matric
• Year: 1995
• Subjects
• English, Afrikaans
• Zulu, History, Geography and Biology
Name of Institution: UNISA (2015)
• Field of Study: Credit Management ( Currently Level 3)
• Communication
• Business Management
• Management
• Law for creditors
• Credit Management
• Credit Management
• Law For Creditors
• Management
Name of Institution: Damelin (1998)
• Courses
• Microsoft Office 97 Advance
Name of Institution: AT Computer School (1997)
• Field of Study: Computer Secretarial
• Courses
• PC (Intro. To Computers)
• Microsoft DOS
• Lotus 1-2-3
• Word Perfect 5.1
• D-base 111+
• Office Procedures
• Typing Skills
• Duration: 1 Year Course (1996)
Work Experience
Duties
Name of Company : Aramex SA ( Pty) Ltd ( 1-January -2008 to date)
Position : Credit Controller
• Collection of outstanding balances from customers
• Sending out statements and invoices at month end
• Capturing of payments against invoices and cash allocation
2. Duties
Duties:
Duties:
Duties:
• Follow up on remittance and irreconcilable payments
• Sort out account queries and claims.
• Process journal on inter branch payments
• Meetings with clients
• Process Credit notes and Debit notes ensure they are authorized
• Compiling Commitment report towards month end and submit to
Credit manager
• Compile the Month end report and submit to Department Manager
• Hand over accounts
Position: Credit Controller Temp (Clearing & Forwarding Department)
Durration : 1-Aug 2007 to 31-December 2007
Reason for Leaving:
Position was on temporal basis
• Collections and reconciling accounts
• Telephone collection
• Compiling and reporting on amount collected and outstanding debt
• Liaison with sales department
• Cash allocation
• Processing journals credit and debit notes
• Capturing of payment or transactions
Name of Company: Uthingo Management (Pty) Ltd
Position : Call Center Agent-Operation Department
• Customer care
• Dealing with lottery technical queries
• Duration: 30 -January 2000 to 23- December 2002
Promoted to Credit Control Department
Position : Credit Control Tele Agent (Team Leader) 1 January 2003 to 30
April 2007
Reason for Leaving :
Contract to operate National lottery ended after 7 years.
• Upload CATS statement and download unpaid on a weekly basis
• Compiling weekly and monthly stats for call center department
• Couching and training new call center recruits
• Bank statement capturing
• Suppression all retailers who have defaulted with payment
• Explaining retailer invoices for payment purposes
• Dealing with account queries and claims from retailers
• Liason with the insurer to insure correct payouts are done from
claims
• Explaining banking queries or procedures
• Preparing of adjustments of credits for insurance payout to be
processed Preparing of re-debits adjustments for CATS file on
unpaid amount
• Telephonic collections of unpaid accounts on a weekly basis
• Compile collection reports and submit to CC Supervisor on a
weekly basis.
• Cash allocation using CATS banking system and Ability Debtors
system
• Hand over accounts for legal action
• Follow up on Insurance claim collect short falls
Computer Packages:
Excel / Word / Outlook
Freightware
Core-Freight
