1. Lucio Fedele experience, skills and interest summary
Broad experience of about 18 years in the Telecom Industry where I've held different management
positions handling complex businesses above 100M€/year.
I enjoy providing direction, vision and leadership. Focusing on results, strong accountability in
delivery and customer orientation are my key strengths, and I am also well known for my
positivism, passion and energy, creativity, curiosity, transformation and change management
capabilities, open and respectful communication style, flexibility and adaptability
I am PMP certified and accredited in Global Project Management for complex Telecommunication Projects
(GPM) by Alcatel-Lucent.
Best performer in high pressure challenging situation, start up environment.
Being exposed to quite different corporate governance, leadership culture and management styles, I have
learned how to make business navigating through the complex internal dynamics of customer organisations,
when the power balance is cyclically shifting between central and local management.
My career has developed in 3 phases
1. field force manager of large optics / fiber deployment network and wireless network start-
up;
 Focus on: Operations Direction, people management, negotiation , subcontracting
management, planning & execution.
2. Quality director in a multinational environment;
 Focus on: Quality and Customer Satisfaction strategy, Right First Time, Customer Loyalty,
Net Promoter Score, Cultural Transformation, Reputation, Change Management, TL9000,
ISO9001, Lean Six Sigma,
3. Direction of Operations and Project Management
 Focus on: Complex program management from offer to final delivery , contract
management, problem solving, priority selection, focus on the execution, planning and
assessment balancing customer needs with company business objectives. Project
Management techniques, financials & P&L management , ability to deliver in complex matrix
organizations, customer facing & relationship
In addition to director roles in telecommunication business are , as responsible at international
level of people and organization , I’m also personally interested on human resources general matter
like
• Grant the development of the key people and high potential people, through the proper
career plans
• Define the Succession Plans for the key roles, in coherence with the business plans
• Support the implementation of the organizational model and structures, in coherence with
the Business Model and the Group strategies
• Grant the Performance Evaluation process, in line with the Group and people needs