If you want a different result, you have to change your approach. So, if you want your performance measurement to be easier, faster, more engaging, and more meaningful, you have to change your approach. I propose to you that the first part of changing your approach is to rid yourself of the bad KPI habits you probably don’t realize you have! When we take the right approach to measuring performance and treat it like a process instead of an event, it becomes easier and faster. Discover the PuMP® step-by-step approach and how it improves the way organizations design and use KPIs. If you would like to learn more about PuMP® Workshops in Canada visit: https://adurastrategy.com/pump-performance-measurement-blueprint-programs-services/

1. The Bad KPI Habits
Find out if you have them,
and how to stop them!
Thanks for joining! We’ll start shortly.

2. The Bad KPI Habits
Find out if you have them,
and how to stop them!

3. Your webinar hosts are
Stacey Barr and Louise Watson
Stacey Barr
• Performance measure specialist
• Creator of PuMP
• Author of:
– Practical Performance Measurement
– Prove It!
Louise Watson
• President of Adura Strategy
• Licensed PuMP Partner, Canada

4. Why do we all struggle with KPIs?
Overview:
• The most common struggles we have with KPIs
• The first 3 bad KPI habits to stop
• Three things to do instead (one’s hard, the others are practical)

5. What about KPIs do you struggle with?
Use the Questions
panel to respond

6. Bad habits cause these KPI struggles!

7. Struggle #1: people don’t value measurement

8. Bad Habit #1: Measures are used to judge

9. Struggle #2: goals are too hard to measure

10. Bad KPI Habit #2: Goals are full of weasel words

11. Struggle #3: measures are useless

12. Bad KPI Habit #3: we brainstorm measures

13. The PuMP Performance Measure Blueprint
STEP 2STEP 1 STEP 3 STEP 4
STEP 5 STEP 6 STEP 7 STEP 8
Understanding
Measurement’s
Purpose
Fixing the focus firmly on
continuous improvement as
the purpose for
measurement.
Mapping
Measurable
Results
Translating our strategy into
clear, focused, and
measurable performance
results.
Designing
Meaningful
Measures
Choosing the most feasible
and relevant measures that
evidence our performance
results.
Building Buy-In to
Measures
Getting ownership from our
stakeholders, quickly, easily
and engagingly.
Implementing
Measures
Documenting in detail the
data, analysis and reporting
requirements for each of our
measures.
Interpreting
Signals from
Measures
Focusing ourselves on gaps
between as-is and to-be
performance.
Reporting
Performance
Measures
Creating useful and usable
performance reports that
inspire us to action.
Reaching
Performance
Targets
Improving business
processes to move as-is
performance toward to-be.
> > >
> > >

14. Performance measurement is working when…
We reach our
performance targets
sooner, and with
less effort.
It feels easier and
faster, and more
meaningful and
engaging.

15. Do you have a question?

16. Calgary
23rd & 24th February 2017
Calgary Coupon code: webinar5
Ottawa
3rd & 4th April 2017

17. To learn more and register for PuMP:
Email:
hello@adurastrategy.com
Web:
https://adurastrategy.com/workshops/

18. Thanks for joining us, from
Stacey Barr and Louise Watson
WHITE PAPER:
https://adurastrategy.com/workshops/