This slide deck shows you how to view your reports in your CareCap portal

1. How to:
View Payment Deposit
Report

2. Click on the Reports tab

3. Use the drop down menu to choose the correct report

4. The Account Summary Report will display every
transaction processed through CareCap

5. The Accounts Receivable Report will display the status
of every account that is currently active

6. The Delinquent Accounts Report will display every account where
payment has been unsuccessful for one or more billing cycles

7. The Payment Deposit Report will display each deposit CareCap has made to your
business. This is the most commonly used report and the one explained here

8. CareCap makes deposits to your bank account once a week. Use the
drop down menu to choose the time period you would like to report on

9. In this case, we will use the ‘Between’ option to
look at deposits made in October

10. Enter the start and end date and then click View

11. The report will appear in a new window. You may need to check your pop-up blocker
settings if you don’t see the report immediately

12. The Principal Amount reflects the payments customers have made toward their
outstanding balance. The 1% management fee has already been deducted; this entire
amount goes towards the outstanding balance owed to your business. Principal
Amount should be reconciled with your Patient/ Customer Management System.

13. The Merchant Fee is the cost associated with moving money from a credit card, debit
card or bank account. We net settle (automatically deduct) these fees in each weekly
deposit. The Merchant Fee should be reconciled with your accounting system.

14. The Deposited Amount is the amount CareCap deposited into your bank account.
This is equal to the Principal Amount minus the Merchant Fee. The Deposited
Amount should be reconciled against your bank statement.

15. To see more detail about a weekly deposit, click on the (+) next to the Deposit Date

16. John Smith John Smith
Mary Ann June Ann
Trevor Ruby Trevor Ruby
Will Bee Will Bee
Abraham Fitz-Willis Abraham Fitz-Willis
Joe Hannah Joe Hannah
All of the individual payments making up this deposit are displayed for easy reconciliation

17. You can also export the report to Excel if needed
John Smith John Smith
Mary Ann June Ann
Trevor Ruby Trevor Ruby
Will Bee Will Bee
Abraham Fitz-Willis Abraham Fitz-Willis
Joe Hannah Joe Hannah