1. The use of innovative technology by procuring
and managing cloud-based solutions on behalf
of the OPS.
Delivery of products, solutions, and services to
increase project management capability across
the OPS.
Provision of highly skilled internal employees
and external consultants to support OPS I+IT
projects.
SERVICES we deliver across the OPS: BUSINESS UNITS that drive operations and delivery of services:
Providing People, Tools, and Technology that Drive Innovation and Excellence in Public Service
2016-17 Strategic Placemat
 Executive Leadership Executive Oversight
Executive Direction Setting
 Communication Services
 Strategic & Operational
Planning Services
 Client Strategy &
Experience
 Financial Services Management
 Business Modelling
 Growth Strategy
 Cloud-Based Solutions Management
 Project Management Tools
& Methodology
 Project Management
Consulting & Learning
 Resource Request Management
 Business Service Management
 Information Management Initiatives
 Assignment & Client Management
 Practice Management
 Professional Services Staff
Development, Engagement &
Management
 Learning & Development
 Human Resources & Recruitment
 Competency-Based Model
Management

2. IT Source Vision: Bringing Innovative Solutions to the way the Public Service Works
STRATEGIC PRIORITIES 2015-2018 BRANCH PROGRAMS
Enhancing business value
by developing options for
IT Source to improve how
services are delivered
cost effectively for the
OPS.
Enhancing client
communication and
engagement strategies to
ensure a consistent
customer experience
across all branch
services.
Improving HR Strategies
for recruiting, developing,
and retaining a talented
workforce for the
continued success and
sustainability of the
branch.
Improving OPS capacity on
Projects, Programs, and
Portfolios. Ensuring the
right projects are
delivered in the right way,
on time and on budget to
meet government’s
transformational goals.
Building an inclusive
workplace culture that
inspires commitment and
high performance through
leadership, collaboration,
open communication and
talent management.
Implementing automated
tools to integrate end-to-
end People Placement
business processes,
enhance service delivery,
and enable easier access
to our clients.
To increase efficiency and sustainability
through modern cost-effective
solutions.
To develop and enhance a workplace culture
that promotes collaboration and creativity
to engage, attract, and retain employees.
To build partnerships with clients to
better understand and meet their unique
business needs.
TBS Vision: To Lead Transformation that Builds Better Public Services for the Future of Ontario