1. CV - Line Mark Rugholt
Line Mark Rugholt
T-2 2nd, floor Green Park Main
110016 New Delhi
Indian mobile: +45 8860740761
Danish mobile: +45 24201157
Skypeid: linemark
line@rugholt.net/line@culturewise.dk
www.culturewise.dk
Personally:
Full name: Anne Line Mark Rugholt
Date of birth: 24th November 1977
Marital status: Married to Jonas Auken, Liasion officer Bankdata, Gurgaon, India
Kids: Vilhelm and Eskil Auken Rugholt, born oktober 2006 and november 2008
What I like to do: Spend time with family and friends, rock climbing, running, trekking, nature,
exploring other cultures, food.
Keyword intro:
10 years of international working experience, with focus on India and Scandinavian countries, but also US,
Europe, Australia: working in a corporate, independent consultancy, research, co-facilitation of conferences
etc. Experience with short and long strategy based development projects, change management, coaching,
workshops, market analysis, marketing and sales.
Strong intercultural skills/interpersonal skills that enable not only great understanding of other cultures but
also insight into a situation and its context and into the needs and expectations of the individuals involved
(client/collaboration partner/conversation partner). Working methodology inspired by ideas from systemic
thinking, anthropology and from positive psychology. Curious and open - never judgemental - approach to
any scenario and interaction.
Personally ambitious, quality oriented, proactive, and a strong networker. Great entrepreneurial skills which
results in an independent and persistent work style. Strong presentations skills and with focus on engaging
the participants and with focus on humor.
-----------
Working experience:
Training and Development Manager, Ramboll New Markets (March 2014 - present)
- Development of Yearly Training and Development processes to support strategy and business plan
- Delivering and deploying trainings in close collaboration with the business: Cultural Intelligence,
Leadership Training, Ramboll Values, Communication and feedback, Train-the-trainer, Time Management,
Presentation Skills
- Support of Technical and other training initiatives: how to plan, structure and conduct a learning program,
how to get participants engaged, how to ensure development after a training
- Development of Training and Development site, including training descriptions, cost, yearly training plan
2. - Building up of interim administration system and preparation of this for Global Learning Mangement
System
- Vendor management, Internal Trainer program
- Team leadership and onboarding of new team members
Director and Consultant, Culturewise (www.culturewise.dk) (May 2007 - present)
Services:
- Consultancy services:
- Intercultural Teams Workshops: “How to build up a Third Culture?”
- Cultural Intelligence Training: fx “Danish Management Culture”, “Indian Communication Style”,
“How to retain Indian Team Members”, “Building up Cultural Intelligence”
- Expatriate Training - “Living in India”, “Living in Denmark”
- Expert Consultancies, for example: “Recruiting in India”, “Being a Young Manager in India”
- Lectures at Universities and Business Schools on for example “Cultural Differences”, “Entrepreneurial
Skills”, “Hindi”, “Bridging Academia and Practice”, “Traveling in India”, “Contrasts in Modern India”.
Culturewise’s clients:
- Sectors: IT, medical/biotech, electronic, engineering, energy, shipping and mapping
- Examples: Saxo Bank,TDC Hosting, Berlingske, Fidelity Information Systems, L&T Infotech, Suzlon Energy,
CSC, Novo Nordisk, SDC, KMD, Vestas, Alfa Laval, Bankdata, Rambøll Informatik, BK Medical, Orifarm.
Experience:
- Design of one/two/three day workshops and longer process facilitations
- Presentations for large and smaller audience
- Evaluations based on Kirkpatrick Model
- Design and creation of training course material
- Business idea development and Business Development
- Sales and networking, homepage design and creation
- PR and marketing
- Accounting and administration
Co-arranger of “Network for Exchanging Experience on IT-offshoring” (January 2008 -
September 2010)
-Conducting network meetings and external presenters
-Coordinating knowledge sharing in in-depth summaries
External professor Hindi, Aarhus University (September 2009 - June 2010)
- Hindi teaching: grammar, translation, spoken hindi
- Appreciative teaching methods, involving students, creating good learning atmosphere
Lectures at Folkeuniversitet (People’s University) on India (April 2008 - June 2010)
- Lectures on Modern India (culture, demography, geography, election in India, travel....)
- Lectures on the novel “White Tiger” by Aravind Adiga
Lectures, Workshops and Advising in Entrepreneurship (January 2008 - September 2009)
- Business idea development, business development
- Different ways of becoming an entrepreneur
- Market analysis, marketing and contacts
- Transition phase from being a student to getting a job
Maternity leave - Eskil (October 2008 - June 2009)
Part time job at Four Leaf (May 2007 - October 2008)
- Lead generation, direct client contact, canvasing
3. Maternity leave - Vilhelm (September 2006 - May 2007)
Guest Lecturer at International Studies, Aarhus University (September 2006)
- Presenting the results of my Masters Thesis “Outsourcing Denmark-India” based on cases (COWI and
IBM, former Mærsk Data)
- Lecturing on entrepreneurship and on how to build bridge between academia and practice
Instructor, Suzlon Energy (September 2005 - January 2006)
- Designing courses on based on Suzlon Energy’s needs and requests
- Instructing Suzlon employees on Indian culture, history, and language
Intercultural advisor (October 2005)
-Presenting the results of my masters thesis to COWI and IBM employees who work together with Indians
Examiner at Aarhus University (September 2005)
- Examiner in advanced spoken Hindi
Instructor, Aarhus University (2002, 2004, 2005)
- Introducing students to Landour Language School, Mussoorie, India
-Instructing students about how to live and get by in India
Teacher at Aarhus University (2001-2004)
- Teaching Hindi
- Teaching advanced Sanskrit
-----------
Education:
Mini-MBA, Probana (December 2014 to February 2015)
- International Business Skills within Change Management, Strategy, Communication, HR and Psychology
- Read more here: http://www.probana.com/index_international.asp
Attractor-Ramboll Graphic Facilitation, Attractor, Aarhus (December 2013)
- Graphic Facilitation - Facilitation by drawing - very different from “Death by Power Point” or ‘flip chart
presentations'
CQ Cultural Intelligence Certification, Mumbai (May 2013)
- The four capabilities needed to succeed in cross-cultural interaction (eg. global management teams, or
global sales)
- Assessment of CQ / Coaching / Facilitation
Kirkpatrick Four Level Evaluation, Bangalore (February 2013)
- Structure of a effective development program accordingly and evaluation of the same
Scrum Master Certification, Good Agile, Gurgaon (June 2011)
- Self organising teams and the servant leader
- Agile development process: back log, sprints, daily stand up meeting etc
Cultural Detective Facilitator Certification, Pune (November 2009)
- Design of intercultural effectiveness learning interventions
- Intercultural competences building programs
Process Consultant, Attractor, Aarhus (May 2009 - January 2010)
4. - Process facilitation tools and techniques
- Change management
- Clarification meeting tools
- Design of consultancies
- Coaching tools, evaluation tools and group facilitation process tools
Business Economics, Netau (September 2007 - December 2007)
- Business economic course
- Accounting and annual accounts
Project Management (January 2006 - May 2006)
- Based on the internationally recognized standards from PMI (Project Management Institute)
- Project management, including time, quality, and cost management
- Human resource management, risk management and communication management
10-15 shorter and longer entrepreneurial courses (2004-2008)
-Basic business economics, market research, idea development, PR, business plan, fundraising, marketing,
sales, networking, presentation
Adult learning program @ Aarhus Open University (2008)
- Adult learning theories and models
Bachelor and Master in Indian Studies, Aarhus University (August 1997 - September 2005)
- Masters thesis in cultural differences between Denmark and India: “Outsourcing Denmark-India” (for
article based on the thesis see below)
- Extensive insight into Indian society, culture and history
- Academic methodology
- Anthropological and linguistic methodology
-----------
Positions of trust:
Member of Sietar India’s Board (Society for Intercultural, Education, Training and
Research) (2012 - present)
- As Head of Sietar Delhi, I have arranged Learning Events in Delhi about cross-cultural issues
- As member of Sietar India’s Board, I have taken part in arranging a Sietar India’s international conference,
February 2013 in Mumbai, amongst other participant’s evaluation of the conference
Member of Job Market Panel at the Faculty of Humanities, Aarhus University) and
mentor for students at the Faculty of Humanities, Aarhus University (2009 - 2010)
Member of Goal Oriented MAs (Målrettede Magistre) (2005-2006)
- Researching the job market by phone/meetings with companies
- Creating new job opportunities for MAs
- Creating awareness on the competences of MAs
Member of the board of Student Council (Studenterrådet) at Aarhus University (2004)
- Economic responsibility for budget and accounts
- Responsibility for seven employees and several non-permanent employees
- Project management experience
- PR and marketing
-Arranging large fairs, parties and concerts
-Political work locally at Aarhus University and on national basis working together with politicians from the
Danish parliaments
5. Working in several committees and councils at Aarhus University (2000-2005)
- Faculty/institute management
- Development of studies
- Merger of institutes
- Evaluation of teaching
-----------
Languages:
Danish: Mother tongue
English: Fluenly
Hindi: Speak, read and write at a good level
Other languages that I know: Urdu, French, German, Sanskrit, Vedic, Pali, Latin, Ancient Greek
-----------
Publications:
- “Nordic-Indian virtual teams” (book in process)
- “Offshoring på dansk” (book in process)
- “Guide to Indian Work Culture”, article
- “Danish Work Culture - a booklet for non-Danes (especially Indians)”
- “Indian Work Culture - a booklet for non-Indians ”
- “Indisk forretningskultur - en håndbog for danskere”
- “Outsourcing India-Denmark” (http://www.hum.au.dk/cek/kontur/pdf/kontur_12/line_mark_rugholt.pdf)
- Contribution to the section on India in the book about expatriation “Verden kalder” (May 2008)
(www.verdenkalder.dk)
- “10 gode råd om at arbejde sammen med indere”, artikel i Erhvervsbladet (10 good advices for working
together with Indians) (http://www.erhvervsbladet.dk/vaekstmaskinen/pas-paa-du-ikke-stoeder-dine-indiske-samarbejdspartnere)