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Marketing
Strategy &
Implementation
Plan
Presented by Lindie White
April 2015
Reaching all readers
 Review current strategy (Google, FB & Domain
Ads)
 Mobile is amazing with reach far greater than
email – investigate SMS campaigns
 Create hype – send book bloggers sample books
to review
 Turn ‘likes’ and impressions into long-term
relationships)
 Increase Click-Through-Rate with targeted offers
 Viral – let members pass on the message
Marketing Strategy
Presented by Lindie White
Keeping current readers
 Understand the reasons (research and
feedback)
 Provide reasons to stay
 Enable front-liners with arsenal of tools
 Personalise
 Influence the influencers
 Incentivise contact staff
Marketing Strategy
Presented by Lindie White
Invite readers to share love
 Use current base as a starting point - catalogue
as a vehicle
 Encourage sponsorship by family/friends
 Select our own annual book queen
 Talk shows, festivals, live chats
 Aggressive rebranding – announcement by CEO
on internet radio and rebroadcasts, review CI to
reflect change in direction
 Continue to build the brand on all platforms and
mediums
Marketing Strategy
Presented by Lindie White
New reading markets
 Know your audience
 Source celebrity readers to hand over books
to community libraries of their choice
 Education and status
 Legacy and belonging
Marketing Strategy
Presented by Lindie White
Readers 5 years from now
 Working women, mothers, aunts, uncles,
grandparents
 LSM 6-8
 Fiction-addicts can feed on e-books
 First stop for illustrated books on geography,
cooking, craft, history, art
 Regain Afrikaans market’s heart
Marketing Strategy
Presented by Lindie White

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Marketing Strategy & Implementation Plan 2015 Revise

  • 2. Reaching all readers  Review current strategy (Google, FB & Domain Ads)  Mobile is amazing with reach far greater than email – investigate SMS campaigns  Create hype – send book bloggers sample books to review  Turn ‘likes’ and impressions into long-term relationships)  Increase Click-Through-Rate with targeted offers  Viral – let members pass on the message Marketing Strategy Presented by Lindie White
  • 3. Keeping current readers  Understand the reasons (research and feedback)  Provide reasons to stay  Enable front-liners with arsenal of tools  Personalise  Influence the influencers  Incentivise contact staff Marketing Strategy Presented by Lindie White
  • 4. Invite readers to share love  Use current base as a starting point - catalogue as a vehicle  Encourage sponsorship by family/friends  Select our own annual book queen  Talk shows, festivals, live chats  Aggressive rebranding – announcement by CEO on internet radio and rebroadcasts, review CI to reflect change in direction  Continue to build the brand on all platforms and mediums Marketing Strategy Presented by Lindie White
  • 5. New reading markets  Know your audience  Source celebrity readers to hand over books to community libraries of their choice  Education and status  Legacy and belonging Marketing Strategy Presented by Lindie White
  • 6. Readers 5 years from now  Working women, mothers, aunts, uncles, grandparents  LSM 6-8  Fiction-addicts can feed on e-books  First stop for illustrated books on geography, cooking, craft, history, art  Regain Afrikaans market’s heart Marketing Strategy Presented by Lindie White

Editor's Notes

  1. A  strong digital strategy for the web, mobile and social media channels. with particular emphasis on the digital recruitment  of members and the on line expansion of the business
  2. To restrict the member churn  by implementing a retention strategy to increase the lifetime value of the member.
  3. A strategy for  establishing the Clubs as an “open for all” destiny for book lovers, particularly Afrikaans book lovers
  4. Expansion into the emerging markets
  5. Is there a future