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Limehouse Arches Day Nursery
21-23 Trinidad Street, London, E14 8AA
Inspection date
Previous inspection date
02/10/2013
23/05/2011
The quality and standards of the
early years provision
This inspection: 2
Previous inspection: 3
How well the early years provision meets the needs of the range of children who
attend
2
The contribution of the early years provision to the well-being of children 2
The effectiveness of the leadership and management of the early years provision 2
The quality and standards of the early years provision
This provision is good
 Staff provide a stimulating, vibrant outdoor space for children and children have many
good opportunities to learn outside.
 Staff work effectively with parents and outside agencies to meet the individual needs of
children.
 Children enjoy the nutritious meals and drinks and learn about the importance of
healthy eating.
 Staff have caring, affectionate relationships with children; as a result children are happy
and settled at the nursery.
It is not yet outstanding because
 Staff have not considered ways to inform parents of how they can share learning at
home, to support their child's learning further.
Inspection report: Limehouse Arches Day Nursery, 02/10/2013 2 of 9
Information about this inspection
Inspections of registered early years provision are:
 scheduled at least once in every inspection cycle – the current cycle ends on 31 July
2016
 scheduled more frequently where Ofsted identifies a need to do so, for example
where provision was previously judged inadequate
 brought forward in the inspection cycle where Ofsted has received information that
suggests the provision may not be meeting the legal requirements of the Early Years
Foundation Stage or where assessment of the provision identifies a need for early
inspection
 prioritised where we have received information that the provision is not meeting the
requirements of the Early Years Foundation Stage and which suggests children may
not be safe
 scheduled at the completion of an investigation into failure to comply with the
requirements of the Early Years Foundation Stage.
The provision is also registered on the voluntary and compulsory parts of the Childcare
Register. This report includes a judgment about compliance with the requirements of that
register.
Inspection activities
 The inspector observed children's play and staff interaction.

The inspector examined documentation including a representative sample of
children's records.
 The inspector and the manager completed a joint observation of the children.
Inspector
Caroline Preston
Inspection report: Limehouse Arches Day Nursery, 02/10/2013 3 of 9
Full Report
Information about the setting
Limehouse Arches Nursery registered in 1992. It is owned by a private individual. The
nursery is located beneath the arches of the Docklands Light Railway in Limehouse within
the London borough of Tower Hamlets. Children have access to four rooms; three are at
ground floor level, and the fourth is located on the first floor above the main pre-school
room. An enclosed outdoor area is available for outdoor play. The nursery is open each
week day from 7am until 7pm for 51 weeks a year. There are currently 45 children on roll
in the early years age group. Children attend full time or on a part time basis. The nursery
supports children learning English as an additional language and those with special
educational needs and or/disabilities. The nursery is registered on the Early Years Register
and the compulsory and voluntary parts of the Childcare Register. A team of 22 staff work
with the children, all of whom hold recognised qualifications in early years childcare. They
receive support from the local authority advisory teacher. The nursery gets funding for the
provision of free early education to children aged two, three and four years.
What the setting needs to do to improve further
To further improve the quality of the early years provision the provider should:
 provide information of how parents and carer's can share learning at home to
support children's future development.
Inspection judgements
How well the early years provision meets the needs of the range of children
who attend
Staff provide children with an interesting and varied range of learning experiences, as a
result children learn and progress well in their development. Staff complete on entry
observations and assessments so they can plan for each child's future steps and
achievements effectively. Children enjoy playing outside with the large play resources,
they run, jump and ride wheeled toys confidently. Children enjoy drawing on the ground
with chalk; they make various marks and draw pictures to support their early literacy and
writing skills. Children make models of themselves using various materials which support
their creativity and imagination and self-identity. Children dance to music and develop the
different ways they can express themselves through movement. Children listen to stories
read by staff and enjoy spending time in the book area. Children build using construction
bricks, so develop their knowledge of problem solving and mathematics. Children enjoy
planting vegetables in the garden so they learn about the natural world around them and
healthy foods.
Inspection report: Limehouse Arches Day Nursery, 02/10/2013 4 of 9
Staff interact effectively with children, using good teaching techniques to support children
during play and support their preparation for school. For example, staff sit and talk to
children about what they making during the model making activity. Staff plan activities
around children's interests and age and stage of development. Staff work effectively with
parents, sharing records of progress and offering information about what children are
learning at the nursery. Staff complete progress checks at age two for children and share
these with parents, supporting good partnership working with parents. However, staff
have not considered ways in which to include parents in how they can continue the
learning at home to support children further.
Staff support children with special educational needs and or/disabilities well. Staff work
closely with parents and external agencies to help children make progress in all their
learning and development areas. Staff find out about children's home language from their
parents and support children by learning important key words and using these when
children start at the nursery. Staff also speak many languages which reflect children's
backgrounds so they are used as a resource in helping children to learn English and feel
secure at the nursery.
The contribution of the early years provision to the well-being of children
Staff support children to settle from when they first start at the nursery, for example staff
undertake home visits to meet the children and family before children attend. Staff
continue to support children through the key person system, this helps children to bond
with staff and builds their physical and emotional well-being. Staff are good role models,
they help children to understand appropriate ways to behave and how to share and take
turns during play and everyday routines. Staff support children's understanding of safety
by talking to them about stranger danger and road safety. Children learn about diversity
because staff offer them toys promoting differences, for example dual-language books,
dolls, dressing up clothes and teach them about various festivals. Children gain positive
self-to identity because staff value them as individuals and display photographs of the
children and their families.
Staff teach children about healthy lifestyles. Children see displays of posters of healthy
foods and are also offered healthy menus. At breakfast time children enjoy a healthy
range of cereals, toast, water and crumpets. Children have on-going access to outdoor
play, enjoying fresh air and plenty of exercise. Children are independent as staff teach
them the importance of hygiene routines such as hand-washing before eating and after
toileting. Staff support children effectively during potty training and have good nappy
changing routines in place to support children in becoming toilet trained, all of which is
discussed and agreed with parents. Staff make sure the nursery is clean and hygienic and
smells clean and fresh, including sleeping areas. Playroom carpets are regularly washed
and cleaned so that children sleep in clean areas and bedding is clean and appropriate.
Staff provide a rich and stimulating environment in which children learn and develop; the
walls are full of bright exciting displays to catch children's imagination. Staff plan and
make toys accessible both inside and outside which means staff help prepare children for
Inspection report: Limehouse Arches Day Nursery, 02/10/2013 5 of 9
school by offering them a full range of resources to meet their developmental needs.
The effectiveness of the leadership and management of the early years
provision
Children's needs are met effectively because the provider understands his role and
responsibilities in meeting the safeguarding and welfare requirements and the learning
and development requirements. Children are offered a good range of play experiences
which helps them progress and achieve. Staff are knowledgeable of their roles and
responsibilities in teaching children well and preparing them for school. Staff complete
observations and assessments which they use to successfully identify children's individual
learning needs. They then plan suitably challenging activities and experiences tailored to
ensure every child makes good progress from their different starting points.
Staff understand the nursery's safeguarding policy. They know the possible signs that
might indicate that a child may be at risk and know who to report this information to, to
protect children. Staff are not allowed to smoke anywhere inside or outside the nursery
and there is a written non smoking policy in place. All staff are appropriately vetted before
they begin to work at the nursery and no one is left with children other then vetted staff.
Staff are deployed well around the nursery both inside and outside and staff to child ratios
are always maintained so that children are always supervised well and safe. Staff complete
daily risk assessments to identify any potential hazards that may harm children. All plug
sockets are covered in the baby room to protect inquisitive babies, as they explore.
Resources in each of the playrooms are appropriate to the age and stage of development
of the children. The manager routinely observes staff so is aware of the strengths and
weaknesses in their practice, which she discusses with them during supervisions. This
means that she is able to support staff in their development through offering them
training to improve their knowledge. The manager undertakes self- evaluation within the
nursery to improve the nursery and care and education offered to the children. She has
improved the garden space by refurbishing it and providing more resources and the
actions from the last inspection have been met effectively.
Staff work closely with parents offering them a parents' notice board, policies and
procedures and regular parents' meetings, as well as newsletters and parental
questionnaires. This helps keep parents informed of the how the nursery is run and builds
strong relationships. Staff work well with outside agencies to support children's care and
learning, providing continuity of care and helping children in their all-round development.
The Childcare Register
The requirements for the compulsory part of the Childcare Register are Met
The requirements for the voluntary part of the Childcare Register are Met
Inspection report: Limehouse Arches Day Nursery, 02/10/2013 6 of 9
What inspection judgements mean
Registered early years provision
Grade Judgement Description
Grade 1 Outstanding Outstanding provision is highly effective in meeting the needs
of all children exceptionally well. This ensures that children are
very well prepared for the next stage of their learning.
Grade 2 Good Good provision is effective in delivering provision that meets
the needs of all children well. This ensures children are ready
for the next stage of their learning.
Grade 3 Satisfactory Satisfactory provision is performing less well than expectations
in one or more of the key areas. It requires improvement in
order to be good.
Grade 4 Inadequate Provision that is inadequate requires significant improvement
and/or enforcement action. The provision is failing to give
children an acceptable standard of early years education and/or
is not meeting the safeguarding and welfare requirements of
the Early Years Foundation Stage. It will be inspected again
within 12 months of the date of this inspection.
Met The provision has no children on roll. The inspection judgement
is that the provider continues to meet the requirements for
registration.
Not met The provision has no children on roll. The inspection judgement
is that the provider does not meet the requirements for
registration.
Inspection report: Limehouse Arches Day Nursery, 02/10/2013 7 of 9
Inspection
This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act
2006 on the quality and standards of provision that is registered on the Early Years
Register. The registered person must ensure that this provision complies with the
statutory framework for children’s learning, development and care, known as the Early
Years Foundation Stage.
Setting details
Unique reference number 119581
Local authority Tower Hamlets
Inspection number 923051
Type of provision
Registration category Childcare - Non-Domestic
Age range of children 0 - 8
Total number of places 105
Number of children on roll 45
Name of provider Limehouse Arches Day Nursery Limited
Date of previous inspection 23/05/2011
Telephone number 020 7515 1480
Any complaints about the inspection or the report should be made following the procedures
set out in the guidance ‘Complaints procedure: raising concerns and making complaints
about Ofsted’, which is available from Ofsted’s website: www.ofsted.gov.uk. If you would
like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email
enquiries@ofsted.gov.uk.
Type of provision
For the purposes of this inspection the following definitions apply:
Full-time provision is that which operates for more than three hours. These are usually
known as nurseries, nursery schools and pre-schools and must deliver the Early Years
Foundation Stage. They are registered on the Early Years Register and pay the higher fee
for registration.
Sessional provision operates for more than two hours but does not exceed three hours in
any one day. These are usually known as pre-schools, kindergartens or nursery schools
Inspection report: Limehouse Arches Day Nursery, 02/10/2013 8 of 9
and must deliver the Early Years Foundation Stage. They are registered on the Early Years
Register and pay the lower fee for registration.
Childminders care for one or more children where individual children attend for a period of
more than two hours in any one day. They operate from domestic premises, which are
usually the childminder’s own home. They are registered on the Early Years Register and
must deliver the Early Years Foundation Stage.
Out of school provision may be sessional or full-time provision and is delivered before or
after school and/or in the summer holidays. They are registered on the Early Years
Register and must deliver the Early Years Foundation Stage. Where children receive their
Early Years Foundation Stage in school these providers do not have to deliver the learning
and development requirements in full but should complement the experiences children
receive in school.
Inspection report: Limehouse Arches Day Nursery, 02/10/2013 9 of 9
The Office for Standards in Education, Children's Services and Skills (Ofsted) regulates and inspects to
achieve excellence in the care of children and young people, and in education and skills for learners of all
ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family
Court Advisory Support Service (Cafcass), schools, colleges, initial teacher training, work-based learning and
skills training, adult and community learning, and education and training in prisons and other secure
establishments. It assesses council children’s services, and inspects services for looked after children,
safeguarding and child protection.
If you would like a copy of this document in a different format, such as large print or Braille,
please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk.
You may copy all or parts of this document for non-commercial educational purposes, as long
as you give details of the source and date of publication and do not alter the information in any
way.
To receive regular email alerts about new publications, including survey reports and school
inspection reports, please visit our website and go to ‘Subscribe’.
Piccadilly Gate
Store St
Manchester
M1 2WD
T: 0300 123 4234
Textphone: 0161 618 8524
E: enquiries@ofsted.gov.uk
W: www.ofsted.gov.uk
© Crown copyright 2012

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OFSTED Early Years Register inspection report

  • 1. Limehouse Arches Day Nursery 21-23 Trinidad Street, London, E14 8AA Inspection date Previous inspection date 02/10/2013 23/05/2011 The quality and standards of the early years provision This inspection: 2 Previous inspection: 3 How well the early years provision meets the needs of the range of children who attend 2 The contribution of the early years provision to the well-being of children 2 The effectiveness of the leadership and management of the early years provision 2 The quality and standards of the early years provision This provision is good  Staff provide a stimulating, vibrant outdoor space for children and children have many good opportunities to learn outside.  Staff work effectively with parents and outside agencies to meet the individual needs of children.  Children enjoy the nutritious meals and drinks and learn about the importance of healthy eating.  Staff have caring, affectionate relationships with children; as a result children are happy and settled at the nursery. It is not yet outstanding because  Staff have not considered ways to inform parents of how they can share learning at home, to support their child's learning further.
  • 2. Inspection report: Limehouse Arches Day Nursery, 02/10/2013 2 of 9 Information about this inspection Inspections of registered early years provision are:  scheduled at least once in every inspection cycle – the current cycle ends on 31 July 2016  scheduled more frequently where Ofsted identifies a need to do so, for example where provision was previously judged inadequate  brought forward in the inspection cycle where Ofsted has received information that suggests the provision may not be meeting the legal requirements of the Early Years Foundation Stage or where assessment of the provision identifies a need for early inspection  prioritised where we have received information that the provision is not meeting the requirements of the Early Years Foundation Stage and which suggests children may not be safe  scheduled at the completion of an investigation into failure to comply with the requirements of the Early Years Foundation Stage. The provision is also registered on the voluntary and compulsory parts of the Childcare Register. This report includes a judgment about compliance with the requirements of that register. Inspection activities  The inspector observed children's play and staff interaction.  The inspector examined documentation including a representative sample of children's records.  The inspector and the manager completed a joint observation of the children. Inspector Caroline Preston
  • 3. Inspection report: Limehouse Arches Day Nursery, 02/10/2013 3 of 9 Full Report Information about the setting Limehouse Arches Nursery registered in 1992. It is owned by a private individual. The nursery is located beneath the arches of the Docklands Light Railway in Limehouse within the London borough of Tower Hamlets. Children have access to four rooms; three are at ground floor level, and the fourth is located on the first floor above the main pre-school room. An enclosed outdoor area is available for outdoor play. The nursery is open each week day from 7am until 7pm for 51 weeks a year. There are currently 45 children on roll in the early years age group. Children attend full time or on a part time basis. The nursery supports children learning English as an additional language and those with special educational needs and or/disabilities. The nursery is registered on the Early Years Register and the compulsory and voluntary parts of the Childcare Register. A team of 22 staff work with the children, all of whom hold recognised qualifications in early years childcare. They receive support from the local authority advisory teacher. The nursery gets funding for the provision of free early education to children aged two, three and four years. What the setting needs to do to improve further To further improve the quality of the early years provision the provider should:  provide information of how parents and carer's can share learning at home to support children's future development. Inspection judgements How well the early years provision meets the needs of the range of children who attend Staff provide children with an interesting and varied range of learning experiences, as a result children learn and progress well in their development. Staff complete on entry observations and assessments so they can plan for each child's future steps and achievements effectively. Children enjoy playing outside with the large play resources, they run, jump and ride wheeled toys confidently. Children enjoy drawing on the ground with chalk; they make various marks and draw pictures to support their early literacy and writing skills. Children make models of themselves using various materials which support their creativity and imagination and self-identity. Children dance to music and develop the different ways they can express themselves through movement. Children listen to stories read by staff and enjoy spending time in the book area. Children build using construction bricks, so develop their knowledge of problem solving and mathematics. Children enjoy planting vegetables in the garden so they learn about the natural world around them and healthy foods.
  • 4. Inspection report: Limehouse Arches Day Nursery, 02/10/2013 4 of 9 Staff interact effectively with children, using good teaching techniques to support children during play and support their preparation for school. For example, staff sit and talk to children about what they making during the model making activity. Staff plan activities around children's interests and age and stage of development. Staff work effectively with parents, sharing records of progress and offering information about what children are learning at the nursery. Staff complete progress checks at age two for children and share these with parents, supporting good partnership working with parents. However, staff have not considered ways in which to include parents in how they can continue the learning at home to support children further. Staff support children with special educational needs and or/disabilities well. Staff work closely with parents and external agencies to help children make progress in all their learning and development areas. Staff find out about children's home language from their parents and support children by learning important key words and using these when children start at the nursery. Staff also speak many languages which reflect children's backgrounds so they are used as a resource in helping children to learn English and feel secure at the nursery. The contribution of the early years provision to the well-being of children Staff support children to settle from when they first start at the nursery, for example staff undertake home visits to meet the children and family before children attend. Staff continue to support children through the key person system, this helps children to bond with staff and builds their physical and emotional well-being. Staff are good role models, they help children to understand appropriate ways to behave and how to share and take turns during play and everyday routines. Staff support children's understanding of safety by talking to them about stranger danger and road safety. Children learn about diversity because staff offer them toys promoting differences, for example dual-language books, dolls, dressing up clothes and teach them about various festivals. Children gain positive self-to identity because staff value them as individuals and display photographs of the children and their families. Staff teach children about healthy lifestyles. Children see displays of posters of healthy foods and are also offered healthy menus. At breakfast time children enjoy a healthy range of cereals, toast, water and crumpets. Children have on-going access to outdoor play, enjoying fresh air and plenty of exercise. Children are independent as staff teach them the importance of hygiene routines such as hand-washing before eating and after toileting. Staff support children effectively during potty training and have good nappy changing routines in place to support children in becoming toilet trained, all of which is discussed and agreed with parents. Staff make sure the nursery is clean and hygienic and smells clean and fresh, including sleeping areas. Playroom carpets are regularly washed and cleaned so that children sleep in clean areas and bedding is clean and appropriate. Staff provide a rich and stimulating environment in which children learn and develop; the walls are full of bright exciting displays to catch children's imagination. Staff plan and make toys accessible both inside and outside which means staff help prepare children for
  • 5. Inspection report: Limehouse Arches Day Nursery, 02/10/2013 5 of 9 school by offering them a full range of resources to meet their developmental needs. The effectiveness of the leadership and management of the early years provision Children's needs are met effectively because the provider understands his role and responsibilities in meeting the safeguarding and welfare requirements and the learning and development requirements. Children are offered a good range of play experiences which helps them progress and achieve. Staff are knowledgeable of their roles and responsibilities in teaching children well and preparing them for school. Staff complete observations and assessments which they use to successfully identify children's individual learning needs. They then plan suitably challenging activities and experiences tailored to ensure every child makes good progress from their different starting points. Staff understand the nursery's safeguarding policy. They know the possible signs that might indicate that a child may be at risk and know who to report this information to, to protect children. Staff are not allowed to smoke anywhere inside or outside the nursery and there is a written non smoking policy in place. All staff are appropriately vetted before they begin to work at the nursery and no one is left with children other then vetted staff. Staff are deployed well around the nursery both inside and outside and staff to child ratios are always maintained so that children are always supervised well and safe. Staff complete daily risk assessments to identify any potential hazards that may harm children. All plug sockets are covered in the baby room to protect inquisitive babies, as they explore. Resources in each of the playrooms are appropriate to the age and stage of development of the children. The manager routinely observes staff so is aware of the strengths and weaknesses in their practice, which she discusses with them during supervisions. This means that she is able to support staff in their development through offering them training to improve their knowledge. The manager undertakes self- evaluation within the nursery to improve the nursery and care and education offered to the children. She has improved the garden space by refurbishing it and providing more resources and the actions from the last inspection have been met effectively. Staff work closely with parents offering them a parents' notice board, policies and procedures and regular parents' meetings, as well as newsletters and parental questionnaires. This helps keep parents informed of the how the nursery is run and builds strong relationships. Staff work well with outside agencies to support children's care and learning, providing continuity of care and helping children in their all-round development. The Childcare Register The requirements for the compulsory part of the Childcare Register are Met The requirements for the voluntary part of the Childcare Register are Met
  • 6. Inspection report: Limehouse Arches Day Nursery, 02/10/2013 6 of 9 What inspection judgements mean Registered early years provision Grade Judgement Description Grade 1 Outstanding Outstanding provision is highly effective in meeting the needs of all children exceptionally well. This ensures that children are very well prepared for the next stage of their learning. Grade 2 Good Good provision is effective in delivering provision that meets the needs of all children well. This ensures children are ready for the next stage of their learning. Grade 3 Satisfactory Satisfactory provision is performing less well than expectations in one or more of the key areas. It requires improvement in order to be good. Grade 4 Inadequate Provision that is inadequate requires significant improvement and/or enforcement action. The provision is failing to give children an acceptable standard of early years education and/or is not meeting the safeguarding and welfare requirements of the Early Years Foundation Stage. It will be inspected again within 12 months of the date of this inspection. Met The provision has no children on roll. The inspection judgement is that the provider continues to meet the requirements for registration. Not met The provision has no children on roll. The inspection judgement is that the provider does not meet the requirements for registration.
  • 7. Inspection report: Limehouse Arches Day Nursery, 02/10/2013 7 of 9 Inspection This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children’s learning, development and care, known as the Early Years Foundation Stage. Setting details Unique reference number 119581 Local authority Tower Hamlets Inspection number 923051 Type of provision Registration category Childcare - Non-Domestic Age range of children 0 - 8 Total number of places 105 Number of children on roll 45 Name of provider Limehouse Arches Day Nursery Limited Date of previous inspection 23/05/2011 Telephone number 020 7515 1480 Any complaints about the inspection or the report should be made following the procedures set out in the guidance ‘Complaints procedure: raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.ofsted.gov.uk. If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk. Type of provision For the purposes of this inspection the following definitions apply: Full-time provision is that which operates for more than three hours. These are usually known as nurseries, nursery schools and pre-schools and must deliver the Early Years Foundation Stage. They are registered on the Early Years Register and pay the higher fee for registration. Sessional provision operates for more than two hours but does not exceed three hours in any one day. These are usually known as pre-schools, kindergartens or nursery schools
  • 8. Inspection report: Limehouse Arches Day Nursery, 02/10/2013 8 of 9 and must deliver the Early Years Foundation Stage. They are registered on the Early Years Register and pay the lower fee for registration. Childminders care for one or more children where individual children attend for a period of more than two hours in any one day. They operate from domestic premises, which are usually the childminder’s own home. They are registered on the Early Years Register and must deliver the Early Years Foundation Stage. Out of school provision may be sessional or full-time provision and is delivered before or after school and/or in the summer holidays. They are registered on the Early Years Register and must deliver the Early Years Foundation Stage. Where children receive their Early Years Foundation Stage in school these providers do not have to deliver the learning and development requirements in full but should complement the experiences children receive in school.
  • 9. Inspection report: Limehouse Arches Day Nursery, 02/10/2013 9 of 9 The Office for Standards in Education, Children's Services and Skills (Ofsted) regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory Support Service (Cafcass), schools, colleges, initial teacher training, work-based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk. You may copy all or parts of this document for non-commercial educational purposes, as long as you give details of the source and date of publication and do not alter the information in any way. To receive regular email alerts about new publications, including survey reports and school inspection reports, please visit our website and go to ‘Subscribe’. Piccadilly Gate Store St Manchester M1 2WD T: 0300 123 4234 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.ofsted.gov.uk © Crown copyright 2012