1. COVER LETTER OF L S MOSES
47 Schnehage Street
Fichardtpark
Bloemfontein
9301
Dear Sir/Madam
I am a highlyorganised,thoroughandmotivatedprofessional withsolidexperience inshortterm
insurance,anda backgroundincustomerservice.
I have workedat Miway insurance companyfor6 monthsas a call centre agent, inthisrole I was
sellingshortterminsurance productsspecificallypersonallinesinsurance. IalsoworkedatBroker
SupportGroup Hollardfora year,inthisrole I was responsible formanaging, preparingand
assessingclaimsbelowR10000,underwritingpersonal linespoliciesandalsoworkedafew months
as an assistantbrokerconsultant. Mylatestworkexperience wasatMutual & federal where I
workedasa claimsnegotiatorfora year,here Ihandle Commercial,Personal andAgri claims.Ihave
beeninthe short termindustryforalmost3 year now and I believe I’mreadyformore responsibility.
Throughoutmyshort terminsurance experience,Ihave beendriventoforge the appropriate and
professionalbalance betweenmaintainingoptimalbusinessoutcomeandachievingcustomer
satisfaction. Ipossess ananalytical mind,andamverymucha teamplayerwhothrivesinstimulating
and dynamicenvironment.Ipossessexcellentcommunication,verbalandwrittenskills.
I have a Diplomainbusinessmanagement,andshortterminsurance NQFLevel 4certificate which
contains132 FAIScredits.These qualifications,inadditiontomycustomerservice andshortterm
experience, have givenme the industryperspectiveandtechnical expertise necessaryforanyfuture
role ininsurance.I’mproficientinall Microsoftapplication.
My objectiveistocontinue learninganddevelopingmyexpertise inmyfuture role.Ibelieve thatI
wouldbe a perfectfitforyour organisationandthatrole isa role inwhichI couldcontinue to
exercise andbroadenmyinsurance skillsandprogresswithinthe organisation.
Shouldyouwishtointerview me,Iamavailable atanytime convenienttoyouand can be reachedat
the followingnumbers:078 765 9108
Or email address: Letlhogonolomoses7@gmail.com
Yours faithfully
L S Moses