Situational Questions for Team Leader Interviews in BPO with Sample Answers
Simon Haupt
1. Established in 2006
- Presented by Simon Haupt
architecture
interior design
construction
building services contracting
professional & consultancy
building services consultancy
structural engineering
residential
2. about us
Investor in People Accredited
Established in 2006
All consultants are MIRPcertified
A ‘boutique’ agency
Privately owned
t/o £5 million
REC Members
Over 100 years’ collective market experience
3. At Solution we enjoy the industry we work in and have an unrivalled passionfor success at all
levels. We promote this from within and bring this positivityto our clients when working with
them on business critical assignments.
Our enthusiasticapproach has enabled us to build long term relationships with clients
allowing us to understand how your business works and how Solution can work with and for you.
Solution is proudto differentiate itself from its competitors by offering a range of services
including contingency recruitment, executive search and bespoke training & development
programmes.
Solution understand it’s a peoplebusiness...
All of our specialist sectors are focused on offering you a tailored solution to both your
permanent and professional freelance needs. Solution believes relationships are built through
transparencyand communication;we take time to understand the profile and
culture of your business.
Our candidate network, strong market knowledge,high profile dedicated advertising
campaigns (including joint advertising) and continually evolvingwebsite offers you the benefit
of access to unique high calibre technical and professional candidates.
All candidates are subject to our rigorous screeningprogramme to ensure their skills,
experience and personality is right to complement your business both in the short and long term.
why solution? recruitment
4. Due to the ever increasing skill shortfall within the built environment a number of our clients are
‘retaining’ our services to partner them in headhunting talentedindividuals for business critical
positions.
There are significant advantages to using a retained headhunting service. Whereas the industry
norm relies heavily on databases, the Solution retained service is a purely research based
process.
We find that the most talented individuals do not always have enough time to seek alternative
employment and it may well take a professionaland confidentialapproach to make
them realise the potential openings that an alternative employer could provide.
We pride ourselveson our results and continue to develop long term relationships based on
this thorough and highly successful method of recruitment.
We recognise that of all the resources that you have as a business, the only one that offers you a
genuine opportunity to transform productivity and profitability is people.
Solution believes that its important employers recognise that people seek to developtheir
current skill set, enabling them to further their career. Effective training & development should lead
solely from the identification of your future goalsand objectives.
Solution are keen to work in partnershipwith you by developing the talent of your people so
each and everyone can contribute to the successof your organisation.
Developyour business by developing your people...
executive search training & development
5. Solution adopts both a candidate and client focused approach whilst offering an honest and comprehensive service.
We are experienced in providing both permanent and professional freelance personnel to main contractors, developers and specialist subcontractors throughout the
UK and International construction markets.
Our quality driven team supplies a diverse range of career opportunities and challenges across all sectors.
Simon Haupt started his construction recruitment path in 1998 after apparently failing to take up a professional football career.
Throughout the years Simon has established a first-class reputation for a wealth of successful assignments and industry knowledge, thus becoming a seasoned pro.
After serving his apprenticeship with Henry Recruitment, he joined the Solution revolution in 2006 as a Founding Director and is responsible for the management and
direction of the Construction and Professional Consultancy Divisions.
construction
introducing Simon Haupt, Divisional Executive
6. Solution - Divisional Executive - 2006 to Present
In 2006 I was part of the creation of Solution and joined as Founding Director with a focus to establish the brand throughout the construction and professional practice arenas.
I established approved supply status with many leading contractors, project management consultancies, end users and property developers whilst continuing all long term relationships which I had
developed over the previous 8 years.
This desk concentrated on permanent and contract placements whilst offering clients a broad range of recruitment solutions including training and development programmes, contingency and
retained search.
During this time I have been responsible for the business sales and the recruitment of consultants into Solution.
Simon Haupt MIRP - Me and my background
Henry Recruitment Ltd - Construction Divisional Manager - 1998 - 2006
Originally joined Henry Recruitment to run the permanent construction division, responsible for the placement of white collar professionals into major blue chip contractors, building consultancies and
specialist organisations.
I successfully developed and maintained long term relationships with many leading industry organisations.
During this time I established myself as an industry name and the No 1 permanent sales consultant within Henry Recruitment Ltd.
Apart from day to day responsibilities, which included ongoing adherence to recruitment law and eligibility to work in the UK (checking of passports / visa’s / qualifications), I proved beneficial and
successful in managing the development of many consultants across the business offering one-on-one sales training, advice and direction.
As a senior member of the sales team, I was invited to join the company’s management team taking up a wider role and in relation to the growth and development of the organisation.
