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Job Site "Kaizen" A3 OVERVIEW
I   WHAT IS KAIZEN                                                                                                             VI JOB SITE Kaizen                                                    Key Point             No Kaizen is possible if there are no Standards
     Kaizen is incremental improvement activities.                     Activities focus on:                                                  Quality Indication ・・・ Visualization・・・anybody can know at first sight anytime ・・・
                      Improving quality                 Refining the process               Eliminating (8) wastes
                                                                                                                               VII STEP 1                                       Identify root cause & take preventive countermeasure with TWO steps:
                                           Involve Employees in problem solving
                           Apply immediate action to address small improvement opportunities                                                                                                On getting defect information                              First make concerned
                                                                                                                                    Effective job site                                                                                               worker who made a defect
II PURPOSE OF KAIZEN                                                                                                                                                                     ・Check worker understanding of defect
                                                                                                                                    Quality Kaizen                                                                                                                Think      ?
     Kaizen is a daily activity whose purpose goes beyond improvement. It is also a process that when                               method through                                  ・Check work              ・Check defect & equipment
                                                                                                                                          TPS                                                                                                           WHY                   WHY Not
     done correctly humanizes the worplace, eliminates hard work (both mental and physical), teaches                                                                                                 ・Find all possible cause                          Made ?                 Caught ?
     people how to do rapid experiments using the scientific method, and how to learn to see and eliminate                                                                             ・Take countermeasure one BY one
     waste in business processes. The only way to truly understand the intent meaning and power of Kaizen                                 STEP 2                                    ・Ask boss to take action beyond own powers                                   HOW to   FIX ?
     is through direct participation many, many times ...                                                                      At job site, there are only                                                  Welding section Quality defects – causes & countermeasures
III TYPES of KAIZEN EN                                                                                                         TWO kinds of actions:                                                    Defect                    Causes               Countermeasures               Status
                                                                                                                                                                                            Item#○○○-○○○#piece-1              [status]――          ――――――――――
                                                                                                                                1.) Actions which operators
                                                                                                                                                                                                            8mmNut            ―――――               ――――――――――
     ・Equipment Kaizen costs money ・                    Always do Process Kaizen before Equipment Kaizen                       MUST NOT take
                                                                                                                                                                                   4/
                                                                                                                                                                                                                                                  ――――――――――
                                                                                                                                                                                   10                                         ―――――
                                                                                                                                                                                                                              [Delivery           ――――――――――
                                                                                                                                                                                                                              defect――       Standardization
                                                                                                                                                                                                                                                  ―――――――――― Investigation by
     ・Performing Equipment Kaizen after Process Kaizen is more economical                                                       2.) Actions which operators
                                                                                                                                                                                                                                             & yokoten
                                                                                                                                                                                                                              ―――――                               Supervisor
                                                                                                                               are Supposed to take                                         Item#○○○-○○○#item-3               [status]――          ―――――――――― Find Root
                                                                                                                                                                                                                                                  Take
IV KAIZEN 4 PRINCIPLES                          Key Principles for Improvements:                                               (should be clarified in                                      worker:○○○○
                                                                                                                                                                                                        BKT
                                                                                                                                                                                                                              ―――――          Countermeasures
                                                                                                                                                                                                                                                  ――――――――――     Cause
                                                                                                                                                                                                                              ―――――
                                                                                                                                                                                                                              [Delivery defect]   ――――――――――
                                                                                                                                                                                                                                                  ――――――――――
                                                                                                                               manual)                                             5/                                                     Person In Charge (P I C ) write down
                                                                                                                                                                                                                              ――                ――――――――――
         Eliminate                        Combine                          Rearrange                        Simplify                             Key Point                         15
                                                                                                                                                                                                       Sketch or photo        ―――――
                                                                                                                                                                                                                                              causes & countermeasures
                                                                                                                                                                                                                                                ――――――――――
                                                                                                                                                                                                                                          “by hand” Visualization of progress
                                                                                                                                                                                            Worker:○○○○                       ―――――
                                                                                                                                     8 STEPS PROBLEM SOLVING
                                                                       -Replace the order             -Reduction
    Can we                           Can we                            -Change the methods             -Easy to see                   "SPEED is KEY to SUCCESS"
                                                                                                                                Step 1.   Inspector Find Defect Report to Resp. S/V. (day of)
                                                                                                                                                                                                                          Handwriting by supervisor
     -stop it ?                      -gather them?                     -Exchange                       -Use tools               Step 2.   Resp. S/V Check In-process Product & Wrhse (day of)
                                                                                                                                Step 3.   Find True Cause and Fill out C/M sheet (day of)

     -eliminate it?                  -join them?                       -Reverse                        -Easy to take out and    Step 4.   Update C / M sheet & Fill-in Graph sheets (next morning)      1. Supervisor explains: (defect causes & countermeasures)
    etc.                             -do at the same                   -Change process                   put in etc.            Step 5.   Asa-ichi Meeting S/V explain his Actions to Top Mngmnt

                                                                                                                                Step 6.   Standardize & Yokoten (Kaizen)
                                       time? etc.                        sequence etc.                                          Step 7.   Teach & Train            Closing
                                                                                                                                                                4th Quadrant
                                                                                                                                                                                                        2. "Go see" by top management the process where defect occurred
    Make the purpose of                                                                               Jobs can be performed     Step 8.   Daily Control (Visual Management)
                                                                                                                                                                                                        (Genchi Genbutsu Confirmation)
                                                                                                                                RECOMMENDED COUNT ER-MEASURES
    the operation clear.                                               Try to change the              without much thought,     STANDARDIZED WORK INSTRUCTION (Book)

                                                                        methods.                      staring and skill.        "PLUS" CREATING OWN STDZ WORKBOOK!                                      3. Advise (by top management) if the countermeasure is not enough
                                                                                                                                VISUAL AID,      PHOTO / MATRIX / CHART

                                                                                                                                EXISTING STDS.(IE.QAP/DWG/Q-ALERT)
                                                                                                                                                                                                        (Human resource Development)
              Please apply these principles and practice KAIZEN daily.                                                          TRAINING, RE-TRAINING

                                                                                                                                CHECKLIST/INSTRUCTION, (LEGITIMIZED)
                                                                                                                                                                               DISCIPLINES(record)

                                                                                                                                                                               KAIZEN # (ACCEPTED)

                                                                                                                                TOOL/FIXTURE/MACHINE                           QUALITY-GATE
                                                                                                                                                                                                                                ASAICHI (morning) meeting
                                                                                                                                ENGINEERING CHANGE #                           QUALITY-ALERT                                     (Top management attend)
V KAIZEN 5 STEPS                       5 Steps to Continuous Improvement                                                        IVARA REQUEST # (ACCEPTED)                     RELOCATE PROCESS



                                                        Kaizen
                                                                                                                                TEMP. INSPECTION DOC. ANOMALY                  MONITOR & VERIFY                         Supervisor
                                                                                                      Key Point                  1. Standardization is important task of Senior                            Assistant Team                                                     QA
                                 A    STANDARDIZATION                                                                                                                                                          Leader
                                                                                                                                 Management

                                 B    TEACHING and TRAINING                                 Challenge what you must do –         2. Recheck & Review problems with working                                                         Manager                               Supervision
                                                                                                                                                                                                             Production Control
                                                                                             rather than what you can do         basics (Standards)
                                 C    DAILY MANAGEMENT                                                                           3. Standardization of sequence before attacking
                                                                                                                                                                                                                                                                             Engineer
                                                                                              If a repair will take time         worker (retrain) who made a defect.                                                                              GM
                                     especially for   “CHANGE POINT”
                                                                                                                                                                                                                 Routine Work                                      Associates
                                                                                                                                   When a countermeasure is decided,
    Ask “Why” 5 times or         D                                                                                                 always check Safety and Quality
     perform Fault Tree
                                      VISUALIZATION & ASAICHI Meeting                       Do Kaizen for a quick repair
                                                                                                                                   considerations before implementing                                      Visualization for at least 3yrs not to repeat the same defect
    Analysis to get to the
                                     8 STEPS PROBLEM SOLVING
      root cause before
     trying to solve the                                                                     Do Kaizen for no defects
      problem or make            E         Find Weak Point (repeat A...)                                                                                                                                          Continuing Genchi Genbutsu "GO SEE" Confirmation
       improvements?                                                                                                           VIII KAIZEN RESULTS                                                                (30min/day) at least 3 years reduces defects by                 90%
                                                  Make a quick Kaizen instead of a slow ingenious improvement
                                                     Just do it – even if you’re not sure it’s the best change                        Author: David Devoe Lean.for.6S@gmail.com

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Kaizen A3 Overview Aug 07 2010

  • 1. Job Site "Kaizen" A3 OVERVIEW I WHAT IS KAIZEN VI JOB SITE Kaizen Key Point No Kaizen is possible if there are no Standards Kaizen is incremental improvement activities. Activities focus on: Quality Indication ・・・ Visualization・・・anybody can know at first sight anytime ・・・ Improving quality Refining the process Eliminating (8) wastes VII STEP 1 Identify root cause & take preventive countermeasure with TWO steps: Involve Employees in problem solving Apply immediate action to address small improvement opportunities On getting defect information First make concerned Effective job site worker who made a defect II PURPOSE OF KAIZEN ・Check worker understanding of defect Quality Kaizen Think ? Kaizen is a daily activity whose purpose goes beyond improvement. It is also a process that when method through ・Check work ・Check defect & equipment TPS WHY WHY Not done correctly humanizes the worplace, eliminates hard work (both mental and physical), teaches ・Find all possible cause Made ? Caught ? people how to do rapid experiments using the scientific method, and how to learn to see and eliminate ・Take countermeasure one BY one waste in business processes. The only way to truly understand the intent meaning and power of Kaizen STEP 2 ・Ask boss to take action beyond own powers HOW to FIX ? is through direct participation many, many times ... At job site, there are only Welding section Quality defects – causes & countermeasures III TYPES of KAIZEN EN TWO kinds of actions: Defect Causes Countermeasures Status Item#○○○-○○○#piece-1 [status]―― ―――――――――― 1.) Actions which operators 8mmNut ――――― ―――――――――― ・Equipment Kaizen costs money ・ Always do Process Kaizen before Equipment Kaizen MUST NOT take 4/ ―――――――――― 10 ――――― [Delivery ―――――――――― defect―― Standardization ―――――――――― Investigation by ・Performing Equipment Kaizen after Process Kaizen is more economical 2.) Actions which operators & yokoten ――――― Supervisor are Supposed to take Item#○○○-○○○#item-3 [status]―― ―――――――――― Find Root Take IV KAIZEN 4 PRINCIPLES Key Principles for Improvements: (should be clarified in worker:○○○○ BKT ――――― Countermeasures ―――――――――― Cause ――――― [Delivery defect] ―――――――――― ―――――――――― manual) 5/ Person In Charge (P I C ) write down ―― ―――――――――― Eliminate Combine Rearrange Simplify Key Point 15 Sketch or photo ――――― causes & countermeasures ―――――――――― “by hand” Visualization of progress Worker:○○○○ ――――― 8 STEPS PROBLEM SOLVING -Replace the order -Reduction Can we Can we -Change the methods -Easy to see "SPEED is KEY to SUCCESS" Step 1. Inspector Find Defect Report to Resp. S/V. (day of) Handwriting by supervisor -stop it ? -gather them? -Exchange -Use tools Step 2. Resp. S/V Check In-process Product & Wrhse (day of) Step 3. Find True Cause and Fill out C/M sheet (day of) -eliminate it? -join them? -Reverse -Easy to take out and Step 4. Update C / M sheet & Fill-in Graph sheets (next morning) 1. Supervisor explains: (defect causes & countermeasures) etc. -do at the same -Change process put in etc. Step 5. Asa-ichi Meeting S/V explain his Actions to Top Mngmnt Step 6. Standardize & Yokoten (Kaizen) time? etc. sequence etc. Step 7. Teach & Train Closing 4th Quadrant 2. "Go see" by top management the process where defect occurred Make the purpose of Jobs can be performed Step 8. Daily Control (Visual Management) (Genchi Genbutsu Confirmation) RECOMMENDED COUNT ER-MEASURES the operation clear. Try to change the without much thought, STANDARDIZED WORK INSTRUCTION (Book) methods. staring and skill. "PLUS" CREATING OWN STDZ WORKBOOK! 3. Advise (by top management) if the countermeasure is not enough VISUAL AID, PHOTO / MATRIX / CHART EXISTING STDS.(IE.QAP/DWG/Q-ALERT) (Human resource Development) Please apply these principles and practice KAIZEN daily. TRAINING, RE-TRAINING CHECKLIST/INSTRUCTION, (LEGITIMIZED) DISCIPLINES(record) KAIZEN # (ACCEPTED) TOOL/FIXTURE/MACHINE QUALITY-GATE ASAICHI (morning) meeting ENGINEERING CHANGE # QUALITY-ALERT (Top management attend) V KAIZEN 5 STEPS 5 Steps to Continuous Improvement IVARA REQUEST # (ACCEPTED) RELOCATE PROCESS Kaizen TEMP. INSPECTION DOC. ANOMALY MONITOR & VERIFY Supervisor Key Point 1. Standardization is important task of Senior Assistant Team QA A STANDARDIZATION Leader Management B TEACHING and TRAINING Challenge what you must do – 2. Recheck & Review problems with working Manager Supervision Production Control rather than what you can do basics (Standards) C DAILY MANAGEMENT 3. Standardization of sequence before attacking Engineer If a repair will take time worker (retrain) who made a defect. GM especially for “CHANGE POINT” Routine Work Associates When a countermeasure is decided, Ask “Why” 5 times or D always check Safety and Quality perform Fault Tree VISUALIZATION & ASAICHI Meeting Do Kaizen for a quick repair considerations before implementing Visualization for at least 3yrs not to repeat the same defect Analysis to get to the 8 STEPS PROBLEM SOLVING root cause before trying to solve the Do Kaizen for no defects problem or make E Find Weak Point (repeat A...) Continuing Genchi Genbutsu "GO SEE" Confirmation improvements? VIII KAIZEN RESULTS (30min/day) at least 3 years reduces defects by 90% Make a quick Kaizen instead of a slow ingenious improvement Just do it – even if you’re not sure it’s the best change Author: David Devoe Lean.for.6S@gmail.com