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BOB DORF
DORF ENTERPRISES
LEAN CUSTOMER DEVELOPMENT TRAINER / COACH
@bobdorf
Lean Innovation,
FATcompany
(what’s a disruptor to do?)
Bob Dorf
allegedly retired serial entrepreneur
@bobdorf www.bobdorf.nyc
(Non-Alternative) FACT(#1):
•Lean Innovation WORKS
•…particularly for startups
•…”betting the farm”
•often mortgage/child free
•…with unlimited risk tolerance
And it’s successful
at BIG companies too
just look left and right!
…maybe half the time!
just look left and right!
Let’s not talk “lean” principles
What are the key “bigco”
obstacles and challenges…
Let’s not talk “lean” principles
What are the key “bigco” obstacles and
challenges…
…and How do I stay employed and drive
lean innovation at Bigco?
Who am I??
•Startup “lifer” since age 22
•2 of 7 startup homeruns
•7 IPOs, 6 more DTT’s
•Startup Owner’s Manual
•Corporate lean trainer/coach
• GE, Merck, NewsCorp, Carvajal, many more
•Columbia EIR
(Non-Alternative) FACT (#2) :
•Bigcos execute, startups search
•We have rules, lawyers, HR
•Reputations, brands are assets
•Bigcos like big businesses
Try showing this to your Bigco boss:
Guess Guess
Guess
Guess
Guess
Guess
Guess
GuessGuess
105/16/2017
Four Failure Factors: (the lean “four p’s”)
1.Process
2.People
3.Priorities
4.Paranoia
Factor #1: Process
“No code leaves the building
without 3-6 weeks of QA”
Factor #1: Process
“You can’t talk to customers…
…it’s a HIPAA violation”
Factor #1: Process
•We plan, then execute the plan
•…and PUNISH those who don’t
•Bigco rules, procedures impede
•“We outsource that sorta stuff”
•“That sounds like market research”
Factor #1: Process SOLUTIONS
•Change the damn process
•Find rule-breaker “metaphors”
•“Business within a Business”
•Fully insulate internal startup teams
•Move’em off campus
•Celebrate(almost) “failing up”
Factor #2: People
“#1 all-day lean seminar question:
who covers my ass if it fails?”
Factor #2: People
“Oh I get it…bigco salary, no
options…7x24 startup hours.”
Factor #2: People SOLUTIONS
•Make it an honor to serve
•Assign rockstar team leaders
•“Sub option” incentives
• “career capital” ask Harold
• jeans, work from home(flextime 80 hours)
•Celebrate wins and losses ask Rich Tripodi
Factor #3: Priorities
“Where did our ‘Informatica’
team go?…no emails or calls!!!”
Factor #3: Priorities
•Is the CEO preaching innovation?
•“We have quarterly numbers to hit”
•Lean starts too tiny for S&P 500
•“We use McKinsey for that stuff”
Factor #3: Priorities
SOLUTIONS
•Leadership Buy-in or GO HOME!
•Segregate/Isolate Innovation Teams
•Give each team a “Gardol shield”
•…and a big exec sponsor/defender
Factor #4: Paranoia
“We would never show an MVP to a
customer. Could be embarrassing.”
Factor #4: Paranoia
SOLUTIONS
1. Measure progress in “facts” proven
2. Always be candid with your sponsor
3. Have a clear, written work plan
4.Just do it! Be an intrepreneur.
Thanks!
Bob Dorf
allegedly retired serial entrepreneur
@bobdorf www.bobdorf.nyc

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Lean Innovation, FAT company: What’s a Disrupter to Do?, Bob Dorf, Co-Author, "The Startup Owner's Manual

  • 1. BOB DORF DORF ENTERPRISES LEAN CUSTOMER DEVELOPMENT TRAINER / COACH @bobdorf
  • 2. Lean Innovation, FATcompany (what’s a disruptor to do?) Bob Dorf allegedly retired serial entrepreneur @bobdorf www.bobdorf.nyc
  • 3. (Non-Alternative) FACT(#1): •Lean Innovation WORKS •…particularly for startups •…”betting the farm” •often mortgage/child free •…with unlimited risk tolerance
  • 4. And it’s successful at BIG companies too just look left and right!
  • 5. …maybe half the time! just look left and right!
  • 6. Let’s not talk “lean” principles What are the key “bigco” obstacles and challenges…
  • 7. Let’s not talk “lean” principles What are the key “bigco” obstacles and challenges… …and How do I stay employed and drive lean innovation at Bigco?
  • 8. Who am I?? •Startup “lifer” since age 22 •2 of 7 startup homeruns •7 IPOs, 6 more DTT’s •Startup Owner’s Manual •Corporate lean trainer/coach • GE, Merck, NewsCorp, Carvajal, many more •Columbia EIR
  • 9. (Non-Alternative) FACT (#2) : •Bigcos execute, startups search •We have rules, lawyers, HR •Reputations, brands are assets •Bigcos like big businesses
  • 10. Try showing this to your Bigco boss: Guess Guess Guess Guess Guess Guess Guess GuessGuess 105/16/2017
  • 11. Four Failure Factors: (the lean “four p’s”) 1.Process 2.People 3.Priorities 4.Paranoia
  • 12. Factor #1: Process “No code leaves the building without 3-6 weeks of QA”
  • 13. Factor #1: Process “You can’t talk to customers… …it’s a HIPAA violation”
  • 14. Factor #1: Process •We plan, then execute the plan •…and PUNISH those who don’t •Bigco rules, procedures impede •“We outsource that sorta stuff” •“That sounds like market research”
  • 15. Factor #1: Process SOLUTIONS •Change the damn process •Find rule-breaker “metaphors” •“Business within a Business” •Fully insulate internal startup teams •Move’em off campus •Celebrate(almost) “failing up”
  • 16. Factor #2: People “#1 all-day lean seminar question: who covers my ass if it fails?”
  • 17. Factor #2: People “Oh I get it…bigco salary, no options…7x24 startup hours.”
  • 18. Factor #2: People SOLUTIONS •Make it an honor to serve •Assign rockstar team leaders •“Sub option” incentives • “career capital” ask Harold • jeans, work from home(flextime 80 hours) •Celebrate wins and losses ask Rich Tripodi
  • 19. Factor #3: Priorities “Where did our ‘Informatica’ team go?…no emails or calls!!!”
  • 20. Factor #3: Priorities •Is the CEO preaching innovation? •“We have quarterly numbers to hit” •Lean starts too tiny for S&P 500 •“We use McKinsey for that stuff”
  • 21. Factor #3: Priorities SOLUTIONS •Leadership Buy-in or GO HOME! •Segregate/Isolate Innovation Teams •Give each team a “Gardol shield” •…and a big exec sponsor/defender
  • 22. Factor #4: Paranoia “We would never show an MVP to a customer. Could be embarrassing.”
  • 23. Factor #4: Paranoia SOLUTIONS 1. Measure progress in “facts” proven 2. Always be candid with your sponsor 3. Have a clear, written work plan 4.Just do it! Be an intrepreneur.
  • 24. Thanks! Bob Dorf allegedly retired serial entrepreneur @bobdorf www.bobdorf.nyc