1. Courtyard by Marriott@
Sarasota Bradenton/Riverf ront
lOO Riverfront Drive
Bradenton, FL 34205
1 941.747.3727 F 941.746.4289
courtyard.com/srqbd
March 27, 2015
Re: Resommendation for Lauryn Libby
To whom it may concern,
I was initially impressed with Lauryn Libby's enthusiasm, communicaiion skills and professional demeanor when I hired her 2 years
ago as 6n Administrative Assistant with the Courtyard by Marriott Bradenton Riverfront. During the year she was ernployed she
reported to me directly, she consistently demonstrated all of these qualities and more, and I heartily endorse her for any customer
seruice position or administrative responsibilities.
Lauryn is reliable, dedicated and eternally upbeat. Her abilaty to pay attention to the fine details in the sales office and customers
issues is unparalleled, and it is because of her excellence in this area that I repeatedly asked her to manage files and financial
documents. She is able to handle a high-volume workload. She consisiently met or surpassed all weekly duties (including customer
satisfaction, call volume and response time), and her daily written reports were accurate and thorough.
Of particular value to me as a former employee was Lauryn's team player mind-set, enthusiastic embrace of change, ability to work
with nrinimal supervision and unwavering commitment to exceeding customer expectations. I regularly received unsolicited praise
from customers commending Lauryn's outstanding level of service. professionalism a*d follow-through.
Organized and diligent. Lauryn quickly learned technology sysiems and software that were unfamiliar to her when she first started
with the Courtyard Maniott.
Lauryn is a hardworking, and she was an asset to the Courtyard by Marriott Riverfront during her year she was with us. $he has my
highest recommendation, and I am happy to furnish more details if you would like additional information.
Sincerely,
&o,XoRoUyn #ice
.)
Director of Sales and Marketing
Courtyard by Marriott Riverfront
t1-313-0032
*
Operated under a license agreement from Marriott lnternational, lnc
Contarns 3O% post consumer fibers
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