1. 2124 SW Gooseberry Ln. Lee's Summit, MO
64082
(270)997-1649 (816)347-2689
dorseylauren@yahoo.com
Lauren Elysé Dorsey
EDUCATION
Graduate of Archbishop O’Hara High School
Freshman year completed at the University of
Central Missouri (psychology major)
Earle C. Clements Job Corps Academy (2010-
2011: Culinary Arts Certificate and ServSafe
Certification attained)
Bachelors’ Degree in Psychology at Kaplan
University with an emphasis in Applied
Behavioral Analysis
EMPLOYMENT FedEx Smartpost
(Material Package Handler: October 2016-
current)
 Divide packages into groups on
conveyor belt.
 Scan packages on my side to the correct
pallet.
 Organize packages on pallets.

2.  Wrap pallets once they are full.
Preferred Family Healthcare
(Behavioral Health Tech: May 2015-May
2016)
 Shoulder to cry on.
 Helped teenagers complete day to day
tasks.
 Helped teenagers stay clean and sober.
 Served food.
 Supervised drug addicted teenagers.
 Kept drug addicted teenagers safe and
out of trouble.
 Did one on one counseling sessions.
 Uses positive and negative
reinforcement techniques in teaching
teenagers.
 Distributed medicines and passed
pills/Med Certified.
Convergys
(Soft Debt Collector: Time Warner Cable-
August 2014-November 2014)
 Inbound calls.
 Took cable/internet/phone payments.
 Transferred to customer service as
needed.
 Transferred escalated calls as needed.
 Assisted customers as quickly and
accurately as possible.

3. Wal-Mart Supercenter
(Cashier: March 2014-July 2014)
 Assisted with self-checkout.
 Assisted with stocking.
 Took care of returns.
 Did light cleaning and
maintenance.
 Rung up customers.
Convergys
(Debt Collector: Bank of America, then
TruGreen-December 2012-December 2013)
 Provided customer service.
 Assisted customers as needed.
 Participated in exclusive round
table discussions.
 Collected on credit card bills.
 Collected on lawn care bills.
Surety 2000
(Mail Clerk- March 2012-May 2012)
 Sorted and distributed mail.
 Handled registrations.
 Sent out e-mails to clients.
 Data entry.
Sonic Drive-In

4. (Crew/Carhop- April 2011-October 2011)
 Handled Drive-thru and money.
 Took food out to customers.
 Fountaineer.
 Cleaned and stocked my stations.
 Kept parking lot clean.
Silent Unity
(Prayer associate-September
2009-November 2009)
 Prayed with callers.
 Took their names and addresses down
to send letters.
 Prayed for them in the prayer vigil.
Quest Diagnostics
(Insurance call center- August
2008-August 2009)
 Handled life insurance claims.
 Asked customers questions over the
phone to determine what they needed.
AVON
(Independent Representative
February, 2009-October, 2009)
 Sold AVON products to various people.
 Handled the money.
 Ordered the products.

5. Hair Matters at Bonnie’s Place
(Receptionist MARCH, 2006-
AUGUST, 2008)
 Answered calls at the hair salon.
 Made and cancelled appointments for
the book.
Archbishop
O’Hara
(Work Study August 2004-May 2007)
 Cleaned and stacked desks.
 Washed dry erase boards.
 Emptied trash.
 Vacuumed, swept, and mopped.
 Various cleaning.
VOLUNTEER SERVICE
June/July 2006 Little Sisters of the Poor
(Junior Volunteer)
 Helping the elderly with anything
they needed, kitchen duty, etc.; 30
hours of service
Various Girl Scout volunteering (See my vests
or sashes for various badges)
Church youth group (various activities)
EXTRACURRICULAR ACTIVITIES

6. Smith Sisters Dance Studio/ Lang School of
Dance, including recitals and acrobatics;
ballet; tap; jazz; hip-hop--intermediate to
advanced, including summers at Westport
School of Ballet (Grades K-10)
Girl Scouts and Girl Scout Cookie
Salesperson (Grades K-12)
Honor Roll (fluctuating grades k-11)
Various plays (When I was at Unity Southeast
Church and scenes from my drama club)
Debate (Grade 9)
Modeling (ages 4 to current, PUSH Modeling-
freelance jobs)
Art (grade 11)
Photography (grade 12)
Book Club (Grade 9)
Actors' Factory and Drama Club (Grades 9-
12)
Spanish Club (Grades 10-11)
Lasallian Youth (Grades 9-12)
Celtic Olympics (Grades 10, 12)
AWARDS AND ACHIEVEMENTS
St. Ignatius of Loyola award winner
Recipient of Silver Award in Girl Scouts

7. $500 club in Alpha Kappa Alpha pageant in
1998
National Forensics League (Grades 9-Present)
Debate award (Grade 11)
REFERENCES
Heather Derudder
Culinary Arts teacher at Earle C. Clements
Job Corps Academy
(812) 550-0930
Matias Byers
Sonic Drive-In Manager
(816) 525-6315
Marilyn Lewis
Retiree from AT&T and Silent Unity
(816) 824-4995
Cory Weiner
(913) 393-5101
Daniel Roberts
(816) 738-4578