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AtlasRTX Chatbot for Events – Event Bot – IMEXPitch at IMEX 2017
- 1. CHATBOTS AND HUMANS BETTER TOGETHER
- 2. ATLASRTX COMBINES A.I. CHATBOTS WITH LIVE HUMANS TO CREATE REAL-TIME, ENGAGING EVENT EXPERIENCES 24/7, IN ANY LANGUAGE.
- 3. Photo Credit: http://www.ranchobernardoinn.com/images/photo-tours/spa/rbi-spa-garden-1280.jpg 86% BRANDS SHOULD USE CHATBOTS 59% HAVE TALKED TO CHATBOTS 48% TAKE RECOS FROM CHATBOTS $1.4TMILLENNIAL SPENDING POWER BY 2020 85% CHATBOT CUSTOMER SERVICE 2020 67%WOULD PURCHASE FROM CHATBOT
- 4. COPYRIGHT 2017 ATLASRTX ALL RIGHTS RESERVED We’re on a mission to make events more human with technology.
- 5. COPYRIGHT 2017 ATLASRTX ALL RIGHTS RESERVED We’re on a mission to make sales more human with technology.
- 6. COPYRIGHT 2017 ATLASRTX ALL RIGHTS RESERVED We’re on a mission to make marketing more human with technology.
- 7. COPYRIGHT 2017 ATLASRTX ALL RIGHTS RESERVED We’re on a mission to make service more human with technology.
- 8. COPYRIGHT 2017 ATLASRTX ALL RIGHTS RESERVED We’re on a mission to make life more human with technology.
- 9. Adoption, accessibility and lack of integration still major challenges Event Experiences Today MORE TECH, LESS ENGAGEMENT Event Apps Have Limits Early Event Bots Acted Like Apps Better channels, yet just an evolution of the same experience A Changing Audience What matters: speed, personalization, tone, bite-sizing, convenience Increasing engagement organizational priority People who download ZERO apps per month Millennials in the workforce by 2025 91% 50% 75%
- 10. SMS AND MESSAGING Texts have a 98% open rate and 45% response rate. The average text is read within five seconds and responded to in 90. A.I. CHATBOTS Go beyond simple, predetermined responses, and take advantage of natural language processing and machine learning. LIVE CHAT WITH HUMANS Chatbots perform best when they work side by side with human teams. Set expectations and ensure a seamless handoff. LANGUAGE TRANSLATION Automatic language translation into 100+ languages means you can be responsive to any audience, in any part of the world. REAL-TIME ANALYTICS Get immediate qualitative and quantitative feedback, track engagement and see how you’re doing, in real time. CONVERSATIONAL U.I. Let people navigate complex documentation and resources in seconds, using natural language they control. WE BUILD NEXT GENERATION EVENT BOTS COPYRIGHT 2017 ATLASRTX ALL RIGHTS RESERVED
- 11. How It Works 1. 3. 2. 4. The Conversation Can Start Anywhere Inbound text or outbound campaign, Web Chat, popular messaging apps like Facebook Messenger, CRM or API integration Responsiveness and Engagement Your team gets notified in real-time and can engage via email, mobile app or browser. Chatbots and Humans Unite Chatbots answer questions on demand, as your best team member would, and escalate to humans when appropriate. Analytics and Actionable Insight Reporting and analytics that show you what’s going well and where there’s opportunity.
- 12. You Get Real-Time Insights
- 13. You Get Real-Time Insights
- 14. You Get Real-Time Insights
- 15. Attendance Promotion and Anticipation Event Concierge Respond 24/7, in 100+ languages. Answer questions about agendas, logistics, food and fun. Pass to humans seamlessly. Lead Capture, Qualification and Nurture 80% of trade show exhibitors never follow up with show leads. Our chatbots ensure timely, consistent contact and insights. Sponsor, Speaker and Vendor Promotion Extend the experience with content and CTAs that not only deepens the relationship to the events, it benefits partners. THE EVENT IS A CATALYST, NOT THE WHOLE CONVERSATION Drive registration and promote CTAs with unparalleled open and click-through rates. Save the date for future events. Event Engagement Bring brands to life with games and activities that connect attendees to the people and the place. Surveys, Polls and Feedback Take the pulse of your attendees before, during and after your events. Analyze and share results and feedback with teams. Post-Event Follow Up Make events more memorable with personal and timely follow up, after your event. Help attendees plan ahead for next time.