1. Laura Myers
15373 Cartier Drive 586-665-2620
Clinton Twp., MI 48038 lauralmyers99@gmail.com
Summary
Reliable and self-motivated. Currently employed at Art Van in Warren, Michigan as a Call
Center Agent. Previously worked numerous positions in banking for sixteen years as well as
some side work in bookkeeping for a small cleaning company.
Experience
Art Van Furniture Sep 2010-Present
Call Center Agent, Customer Service Representative, and Sales Consultant
● Resolve customer product and finance queries
● Process invoices, payments, and balance cash drawers
● Schedule deliveries
● Assist guests with room design and décor
Bank of America Sep 1998- Sep 2010
Sales and Service Specialist and Teller
● Balanced cash drawers and vaults
● Organized employee sales meetings and explain policy changes
● Provided excellent customer service and confidentiality
Skills
● Cash handling
● Balancing teller drawers, cash vaults, and customer checkbooks
● General knowledge of computer operating systems
● Ability to effectively communicate verbally and in writing
Professional Attributes
● Friendly, personable, and works well with others to create positive environment
● Detail-oriented and highly organized
● Calm and professional demeanor in resolving conflict
● Volunteered to be the 68 Day Challenge coach for the Chesterfield Art Van location to
inspire employees to be their best in 2014