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Healthcare IT Buzzwords


EMR/EHR          PHI          HIPAA            CLOUD                         ICD-10

                                                                            Precision
                Quality                                                      Based
Genomics                    Data Breach    Virtualization
               Reporting                                                    Medicine

               Lean/ Six                                                    Digital
     PHR                                  Interoperability
                Sigma                                                      Pathology

                          Patient
Meaningful    Pay for
                         Centered                  HIE                       BYOD
   Use     Performance Medical Home

                  E-                        Healthcare                        Risk
Attestation                    ACO
              Prescribing                    Reform                        Assessment

 1                                          Healthcare and Life Sciences
EMR/EHR – Electronic Medical Record/Electronic Health Records
       EHR – collection of a range of data including patient demographics, medical
        history, medication and allergies, immunization status, lab test results, radiology
        images, vital signs, personal statistics (age, weight), billing information
             In-patient – occurs during an acute stay in the hospital
             Out-patient – occurs during a clinic or ambulatory visit (no overnight stay)
        EMR is patient record created in hospitals and ambulatory environments, and
        which can serve as a data source for the EHR. It is important to note that an
        EHR is generated and maintained within an institution, such as a hospital,
        integrated delivery network, clinic, or physician office, to give patients,
        physicians and other health care providers, employers, and payers or insurers
        access to a patient's medical records across facilities. The EMR can be used as a
        legal record.
        Acute EHR – Epic, MEDITECH, Cerner, McKesson, Siemens, Allscripts
        Eclipsys
        Ambulatory EHR – eCW, Allscripts Professional, Nextgen, Greenway,
        PracticeFusion, Epic EpicCare




2                                                          Healthcare and Life Sciences
PHI – Protected Health Information - PHI
    is any information held by a covered
    entity which concerns health status,
    provision of health care, or payment for
    health care that can be linked to an
    individual. ] This is interpreted rather
    broadly and includes any part of an
    individual's medical record or payment
    history.




3                                   Healthcare and Life Sciences
HIPAA -- Health Insurance
    Portability and Accountability Act -
    protects the privacy of individually
    identifiable health information (PHI) ; the
    HIPAA Security Rule, which sets national
    standards for the security of electronic
    protected health information; and the
    confidentiality provisions of the Patient
    Safety Rule, which protect identifiable
    information being used to analyze patient
    safety events and improve patient safety




4                                    Healthcare and Life Sciences
Cloud – use of computing resources
    (servers, storage, networking, middleware
    and application software) delivered as a
    service over either a public or private
    network




5                                  Healthcare and Life Sciences
ICD-10 is the medical classification
    list used by the World Health
    Organization that codes for diseases,
    signs, and symptoms, abnormal findings,
    complaints, social circumstances, and
    external causes of injury or diseases. It
    replaces version ICD-9 and becomes
    mandatory in October 2014.




6                                    Healthcare and Life Sciences
Genomics is a discipline in genetics that
    applies recombinant DNA, DNA
    sequencing methods, and bioinformatics
    to sequence, assemble, and analyze the
    function and structure of genomes (the
    complete set of DNA within a single cell
    of an organism). The field includes efforts
    to determine the entire DNA sequence of
    organisms and fine-scale genetic
    mapping.




7                                    Healthcare and Life Sciences
Quality Reporting – patient
    satisfaction and performance on national,
    state, county quality indicators and
    practices. Key metrics include re-
    admission rates. Reporting organizations
    include HEIS, JCAO




8                                  Healthcare and Life Sciences
Data Breach - The HIPAA Privacy Rule regulates the use and disclosure of
    Protected Health Information (PHI) held by "covered entities" --
    generally, health care clearinghouses, employer sponsored health
    plans, health insurers, and medical service providers that engage in certain
    transactions. By regulation, the Department of Health and Human Services
    extended the HIPAA privacy rule to independent contractors of covered
    entities who fit within the definition of "business associates". PHI is any
    information held by a covered entity which concerns health status, provision
    of health care, or payment for health care that can be linked to an individual.
    This is interpreted rather broadly and includes any part of an individual's
    medical record or payment history. Covered entities must disclose PHI to
    the individual within 30 days upon request.




9                                                     Healthcare and Life Sciences
Virtualization – creation of virtual
     (rather than physical or actual) versions of
     servers, storage, networks or desktops.




10                                    Healthcare and Life Sciences
Precision Based Medicine – tailoring
     an individual patients treatment based on
     their personal genome as opposed to
     simply applying best practices or
     population based medicine based on their
     demographic information




11                                  Healthcare and Life Sciences
Personal Health Record (PHR), as defined
     in Defining Key Health Information
     Technology Terms (The National Alliance
     for Health Information Technology, April
     28, 2008): An electronic record of health-
     related information on an individual that
     conforms to nationally recognized
     interoperability standards and that can be
     drawn from multiple sources while being
     managed, shared, and controlled by the
     individual.




12                                   Healthcare and Life Sciences
Lean/Six Sigma – applying process
     optimization strategies to streamline
     Healthcare workflows (both care delivery
     and billing)




13                                  Healthcare and Life Sciences
Interoperability – refers to the ability for
     two or more EHR systems to exchange
     information and use the information in
     caring for patients




14                                     Healthcare and Life Sciences
Digital Pathology is an image-based
     information environment enabled by
     computer technology that allows for the
     management of information generated
     from a digital slide. Digital pathology is
     enabled in part by virtual
     microscopy, which is the practice of
     converting glass slides into digital slides
     that can be viewed, managed, and
     analyzed




15                                     Healthcare and Life Sciences
Meaningful Use -- The Health
     Information Technology for Economic
     and Clinical Health Act (set meaningful
     use of interoperable EHR adoption in the
     health care system as a critical national
     goal and incentivized EHR adoption. The
     "goal is not adoption alone but
     'meaningful use' of EHRs — that is, their
     use by providers to achieve significant
     improvements in care.




16                                   Healthcare and Life Sciences
Pay for Performance (P4P) –
     compensate providers (doctors), based
     on meeting pre-established targets for
     delivering Healthcare services (based on
     outcomes), instead of the traditional fee-
     for-service payment model (payments for
     services are unbundled and not tied to
     outcomes)




17                                   Healthcare and Life Sciences
Patient Centered
     Medical Home is a program
     gives medical practices information about
     organizing care around patients, working
     in teams and coordinating and tracking
     care over time, whether the patient is at
     their home, at a clinic or in a hospital




18                                  Healthcare and Life Sciences
HIE – Healthcare Information Exchange
     focuses on the mobilization of healthcare
     information electronically across
     organizations within a region or
     community. HIE provides the capability to
     electronically move clinical information
     between disparate health care
     information systems while maintaining
     the meaning of the information being
     exchanged. The goal of HIE is to facilitate
     access to and retrieval of clinical data to
     provide safe, and efficient patient-
     centered care.




19                                    Healthcare and Life Sciences
BYOD – Bring Your Own Device --
     policy of permitting employees to bring
     personally owned mobile devices
     (laptops, tablets, and smart phones) to
     their workplace, and use those devices to
     access privileged company information
     and applications




20                                  Healthcare and Life Sciences
Attestation -- To receive federal incentive
     money, CMS requires participants in the
     Medicare EHR Incentive Program to
     "attest" that during a 90-day reporting
     period, they used a certified EHR and met
     Stage 1 criteria for meaningful use
     objectives and clinical quality measures.
     For the Medicaid EHR Incentive Program,
     providers follow a similar process using
     their state's attestation system




21                                   Healthcare and Life Sciences
Electronic prescribing or e-prescribing
     (e-Rx) is the computer-based electronic
     generation, transmission and filling of a
     medical prescription, taking the place of
     paper and faxed prescriptions. e-Rx
     occurs through an EHR and often uses
     the Surescripts e-prescribing network.




22                                   Healthcare and Life Sciences
ACO – Accountable Care
     Organization is a healthcare
     organization characterized by a payment
     and care delivery model that seeks to tie
     provider’s reimbursements to quality
     metrics and reductions in the total cost of
     care for an assigned population of
     patients. A group of coordinated health
     care providers forms an ACO, which then
     provides care to a group of patients. The
     ACO may use a range of payment models
     (capitation, fee-for-service with
     asymmetric or symmetric shared savings,
     etc.)




23                                    Healthcare and Life Sciences
Healthcare Reform - Patient Protection and Affordable Care Act is
 enacted in 2010 providing for the purchased introduction over four years of
 a comprehensive system of mandated health insurance with reforms
 designed to eliminate "some of the worst practices of the insurance
 companies" — pre-condition screening and premium loadings, policy
 rescinds on technicalities when illness seems imminent, annual and lifetime
 coverage caps. It also sets a minimum ratio of direct health care spending to
 premium income, and creates price competition bolstered by the creation of
 three standard insurance coverage levels to enable like-for-like comparisons
 by consumers, and a web-based health insurance exchange where
 consumers can compare prices and purchase plans. The system preserves
 private insurance and private health care providers and provides more
 subsidies to enable the poor to buy insurance.




24                                                Healthcare and Life Sciences
Risk Assessment – determining risks to
     patients based on lifestyle
     behaviors, physical behaviors, nutritional
     choices, tobacco use, weight etc




25                                    Healthcare and Life Sciences
Dell is Leading the Way   #1 Worldwide                    13,000 employees
in Healthcare and Life    Healthcare IT Services          worldwide.
Sciences                  Vendor – Gartner, 2010,
                          2011                            300+ MDs, RNs and
                                                          PhDs

Serving more than 50%     Serving 7of top 10              Serving 100 insurance
of U.S. hospitals         pharmaceutical                  organizations supporting
providing care to 90      companies                       65 million policy holders
million Americans


Managing over 5.7         Support for over 500            Leading provider of
Billion Medical Images    software, medical device        converged server,
across in Cloud based     and scientific                  storage and networking
Enterprise Archive        instrument providers            infrastructure


Manage 14 billion         Provide OEM services to        Sponsor of 1st FDA
security events a day     70+ Healthcare and Life        Approved Genomics-
                          Sciences software, medical     Medicine-Based Pediatric
                          device and scientific          Cancer Clinical Trial
                          instrument providers


                                                   Healthcare and Life Sciences

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Dell healthcare-training-it-buzzwords-presentation

  • 1. Healthcare IT Buzzwords EMR/EHR PHI HIPAA CLOUD ICD-10 Precision Quality Based Genomics Data Breach Virtualization Reporting Medicine Lean/ Six Digital PHR Interoperability Sigma Pathology Patient Meaningful Pay for Centered HIE BYOD Use Performance Medical Home E- Healthcare Risk Attestation ACO Prescribing Reform Assessment 1 Healthcare and Life Sciences
  • 2. EMR/EHR – Electronic Medical Record/Electronic Health Records EHR – collection of a range of data including patient demographics, medical history, medication and allergies, immunization status, lab test results, radiology images, vital signs, personal statistics (age, weight), billing information In-patient – occurs during an acute stay in the hospital Out-patient – occurs during a clinic or ambulatory visit (no overnight stay) EMR is patient record created in hospitals and ambulatory environments, and which can serve as a data source for the EHR. It is important to note that an EHR is generated and maintained within an institution, such as a hospital, integrated delivery network, clinic, or physician office, to give patients, physicians and other health care providers, employers, and payers or insurers access to a patient's medical records across facilities. The EMR can be used as a legal record. Acute EHR – Epic, MEDITECH, Cerner, McKesson, Siemens, Allscripts Eclipsys Ambulatory EHR – eCW, Allscripts Professional, Nextgen, Greenway, PracticeFusion, Epic EpicCare 2 Healthcare and Life Sciences
  • 3. PHI – Protected Health Information - PHI is any information held by a covered entity which concerns health status, provision of health care, or payment for health care that can be linked to an individual. ] This is interpreted rather broadly and includes any part of an individual's medical record or payment history. 3 Healthcare and Life Sciences
  • 4. HIPAA -- Health Insurance Portability and Accountability Act - protects the privacy of individually identifiable health information (PHI) ; the HIPAA Security Rule, which sets national standards for the security of electronic protected health information; and the confidentiality provisions of the Patient Safety Rule, which protect identifiable information being used to analyze patient safety events and improve patient safety 4 Healthcare and Life Sciences
  • 5. Cloud – use of computing resources (servers, storage, networking, middleware and application software) delivered as a service over either a public or private network 5 Healthcare and Life Sciences
  • 6. ICD-10 is the medical classification list used by the World Health Organization that codes for diseases, signs, and symptoms, abnormal findings, complaints, social circumstances, and external causes of injury or diseases. It replaces version ICD-9 and becomes mandatory in October 2014. 6 Healthcare and Life Sciences
  • 7. Genomics is a discipline in genetics that applies recombinant DNA, DNA sequencing methods, and bioinformatics to sequence, assemble, and analyze the function and structure of genomes (the complete set of DNA within a single cell of an organism). The field includes efforts to determine the entire DNA sequence of organisms and fine-scale genetic mapping. 7 Healthcare and Life Sciences
  • 8. Quality Reporting – patient satisfaction and performance on national, state, county quality indicators and practices. Key metrics include re- admission rates. Reporting organizations include HEIS, JCAO 8 Healthcare and Life Sciences
  • 9. Data Breach - The HIPAA Privacy Rule regulates the use and disclosure of Protected Health Information (PHI) held by "covered entities" -- generally, health care clearinghouses, employer sponsored health plans, health insurers, and medical service providers that engage in certain transactions. By regulation, the Department of Health and Human Services extended the HIPAA privacy rule to independent contractors of covered entities who fit within the definition of "business associates". PHI is any information held by a covered entity which concerns health status, provision of health care, or payment for health care that can be linked to an individual. This is interpreted rather broadly and includes any part of an individual's medical record or payment history. Covered entities must disclose PHI to the individual within 30 days upon request. 9 Healthcare and Life Sciences
  • 10. Virtualization – creation of virtual (rather than physical or actual) versions of servers, storage, networks or desktops. 10 Healthcare and Life Sciences
  • 11. Precision Based Medicine – tailoring an individual patients treatment based on their personal genome as opposed to simply applying best practices or population based medicine based on their demographic information 11 Healthcare and Life Sciences
  • 12. Personal Health Record (PHR), as defined in Defining Key Health Information Technology Terms (The National Alliance for Health Information Technology, April 28, 2008): An electronic record of health- related information on an individual that conforms to nationally recognized interoperability standards and that can be drawn from multiple sources while being managed, shared, and controlled by the individual. 12 Healthcare and Life Sciences
  • 13. Lean/Six Sigma – applying process optimization strategies to streamline Healthcare workflows (both care delivery and billing) 13 Healthcare and Life Sciences
  • 14. Interoperability – refers to the ability for two or more EHR systems to exchange information and use the information in caring for patients 14 Healthcare and Life Sciences
  • 15. Digital Pathology is an image-based information environment enabled by computer technology that allows for the management of information generated from a digital slide. Digital pathology is enabled in part by virtual microscopy, which is the practice of converting glass slides into digital slides that can be viewed, managed, and analyzed 15 Healthcare and Life Sciences
  • 16. Meaningful Use -- The Health Information Technology for Economic and Clinical Health Act (set meaningful use of interoperable EHR adoption in the health care system as a critical national goal and incentivized EHR adoption. The "goal is not adoption alone but 'meaningful use' of EHRs — that is, their use by providers to achieve significant improvements in care. 16 Healthcare and Life Sciences
  • 17. Pay for Performance (P4P) – compensate providers (doctors), based on meeting pre-established targets for delivering Healthcare services (based on outcomes), instead of the traditional fee- for-service payment model (payments for services are unbundled and not tied to outcomes) 17 Healthcare and Life Sciences
  • 18. Patient Centered Medical Home is a program gives medical practices information about organizing care around patients, working in teams and coordinating and tracking care over time, whether the patient is at their home, at a clinic or in a hospital 18 Healthcare and Life Sciences
  • 19. HIE – Healthcare Information Exchange focuses on the mobilization of healthcare information electronically across organizations within a region or community. HIE provides the capability to electronically move clinical information between disparate health care information systems while maintaining the meaning of the information being exchanged. The goal of HIE is to facilitate access to and retrieval of clinical data to provide safe, and efficient patient- centered care. 19 Healthcare and Life Sciences
  • 20. BYOD – Bring Your Own Device -- policy of permitting employees to bring personally owned mobile devices (laptops, tablets, and smart phones) to their workplace, and use those devices to access privileged company information and applications 20 Healthcare and Life Sciences
  • 21. Attestation -- To receive federal incentive money, CMS requires participants in the Medicare EHR Incentive Program to "attest" that during a 90-day reporting period, they used a certified EHR and met Stage 1 criteria for meaningful use objectives and clinical quality measures. For the Medicaid EHR Incentive Program, providers follow a similar process using their state's attestation system 21 Healthcare and Life Sciences
  • 22. Electronic prescribing or e-prescribing (e-Rx) is the computer-based electronic generation, transmission and filling of a medical prescription, taking the place of paper and faxed prescriptions. e-Rx occurs through an EHR and often uses the Surescripts e-prescribing network. 22 Healthcare and Life Sciences
  • 23. ACO – Accountable Care Organization is a healthcare organization characterized by a payment and care delivery model that seeks to tie provider’s reimbursements to quality metrics and reductions in the total cost of care for an assigned population of patients. A group of coordinated health care providers forms an ACO, which then provides care to a group of patients. The ACO may use a range of payment models (capitation, fee-for-service with asymmetric or symmetric shared savings, etc.) 23 Healthcare and Life Sciences
  • 24. Healthcare Reform - Patient Protection and Affordable Care Act is enacted in 2010 providing for the purchased introduction over four years of a comprehensive system of mandated health insurance with reforms designed to eliminate "some of the worst practices of the insurance companies" — pre-condition screening and premium loadings, policy rescinds on technicalities when illness seems imminent, annual and lifetime coverage caps. It also sets a minimum ratio of direct health care spending to premium income, and creates price competition bolstered by the creation of three standard insurance coverage levels to enable like-for-like comparisons by consumers, and a web-based health insurance exchange where consumers can compare prices and purchase plans. The system preserves private insurance and private health care providers and provides more subsidies to enable the poor to buy insurance. 24 Healthcare and Life Sciences
  • 25. Risk Assessment – determining risks to patients based on lifestyle behaviors, physical behaviors, nutritional choices, tobacco use, weight etc 25 Healthcare and Life Sciences
  • 26. Dell is Leading the Way #1 Worldwide 13,000 employees in Healthcare and Life Healthcare IT Services worldwide. Sciences Vendor – Gartner, 2010, 2011 300+ MDs, RNs and PhDs Serving more than 50% Serving 7of top 10 Serving 100 insurance of U.S. hospitals pharmaceutical organizations supporting providing care to 90 companies 65 million policy holders million Americans Managing over 5.7 Support for over 500 Leading provider of Billion Medical Images software, medical device converged server, across in Cloud based and scientific storage and networking Enterprise Archive instrument providers infrastructure Manage 14 billion Provide OEM services to Sponsor of 1st FDA security events a day 70+ Healthcare and Life Approved Genomics- Sciences software, medical Medicine-Based Pediatric device and scientific Cancer Clinical Trial instrument providers Healthcare and Life Sciences

Editor's Notes

  1. KEY TAKEAWAY: Our commitment and leadership in Healthcare and Life Sciences is evident from the investments we have made in the last few years (Dedicated business unit for HCLS, acquisition of Perot Systems, InSite One, Compellent, SecureWorks..) and the market recognition we have received thus far with the #1 IT Services vendor by Gartner 2 years in a row.Delivery Tips:For more than 25 years, Dell has played a critical role in transforming computing, enabling more affordable and more pervasive access to technology around the world. When it comes to Healthcare, with the level of commitment and focus that Michael Dell has brought in the past 2 years, we have gone through a major transformation from a predominantly hardware player to an end-to-end solution provider. In 2009 we made the first Healthcare specific acquisition of Perot Systems. Since then we have acquired 8 companies including InSite One, SecureWorks, Compellent and Boomi. As a result of our continued commitment and focus on healthcare, we have been ranked #1 in Healthcare IT services by Gartner (now 2 years in a row). More than 50% of the US hospitals are our customers including 15 of the top 25 health systems.