Larissa Henderson has over 8 years of experience in customer service, inventory management, and warehouse processing roles. She holds an Associate's degree in Accounting from Kennedy-King College and is currently an Inventory Associate at Trunk Club Distribution in Chicago. Previously, she has held warehouse and customer service roles at various staffing agencies and companies in the Chicago area, including Robert Half Professional Agency and DSC Logistics. Henderson also volunteers with the One Million Degrees Scholar Program as both a scholar and student ambassador.

1. L A R I S S A H E N D E R S O N
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EDUCATION
Kennedy-King College, Chicago, Illinois
Associates of Applied Science (May 2016)
Major: Accounting
PROFESSIONAL EXPERIENCE
Trunk Club Distribution, Chicago, Illinois
Inventory Associate- Trunk Club, June 2015- Present
 Restocked returned product
 Transferred product from one location to another location
 Cycle count
 Maintained Quota
 Fold product neatly
Robert Half Professional Agency, Chicago, Illinois
Customer Service Representative- SMS Assists, June 2015-August 2015
 Answered incoming Calls
 Created resident work orders
 Verified Appointments
 Followed up with residents
 Assigned Vendors
 Maintained a calm attitude
Select Remedy Temporary Agency, Chicago, Illinois
Warehouse Temporary - Inventory Associate, February 2013-December 2013
 Maintained neat and orderly workspace
 Verified shipment had correct product and quantity before being sent out
 Audited warehouse inventory to confirm physical material matched what was expected
 Used various computer programs to restock warehouse from storage facility
DSC Logistics, Elwood, Illinois
Warehouse Processor, April 2012-December 2012
Warehouse Temporary - Processor, August 2011-April 2012
 Processed 300-450 boxes of electronic devices and marketing materials daily to fill orders in timely
manner
 Substituted for picker position 2-3 times a week
 Trained 30 people in processing and picking to fill orders
 Verified shipment had correct product and quantity before being sent out
 Audited warehouse inventory to confirm physical material matched what was expected
 Used various computer programs to restock warehouse from storage facility
Employment Plus, Joliet, Illinois
Call Center Representative, December 2008-May 2010
 Received 30+ customer service and product support calls per day from national customer base
 Effectively provided accurate solutions to customer issues
 Processed bookings and orders in a timely manner
 Maintained call log database according to standard operating procedure

2.  Attended customer service and product trainings
PROFESSIONAL ACTIVITIES
One Million Degrees Scholar Program
 Scholar - September 2014-Present
 Student Ambassador - November 2014-Present
COMPUTER SKILLS
-Microsoft Office -RF Scanner -Red Prairie -Cycle Count