This document is a resume for Sandi D. Middleton. It lists her education as a B.S. in Marketing from Southern Illinois University. For professional experience, it details her most recent roles including a temporary position as a National Admissions Advisor and prior work as a Telephone Interviewer. It also lists additional experience in administrative support, sales, food service, and legal administrative assistance. Areas of expertise include Microsoft Office, sales, administrative support, data management, and typing speed of 45 WPM.

1. SANDI D. MIDDLETON
7811 S Winchester - Chicago, IL - 60620 - 773.970.4229 - sandimiddleton@hotmail.com
EDUCATION
B.S. in Marketing from Southern Illinois University – Carbondale, IL
PROFESSIONAL EXPERIENCE
LaSalle Network at American InterContinental University - Chicago,IL – National Admissions Advisor
Dec. 2014 – Mar. 2015 (Temporary Position)
 Communicated with prospective students to support them in making the decision to further their
education, and helped them select the best program to fit their interests and needs
 Conducted phone interviews to evaluate prospective students, based on; overall interest, motivation,
and commitment to their education
 Conveyed vast features of the school, and served as an advocate to prospective students, while
upholding school's policies, procedures, and ethical standards
 Assisted prospective students with completing the admissions and enrollment process
 Worked in a team environment to reach company-wide and personal goals
NORC at Univ. of Chicago - Chicago, IL – Telephone Interviewer – Aug. 2012 – Dec.2014
 Handled incoming/outgoing calls from respondents; maintaining top performance,stats,and attendance
 Specializing in computer assisted data entry and survey response coding
 Responsible for protecting respondents’ privacy by keeping their answers confidential
 Promoted to refusalconverter and 800 line operator
Pritzker Realty Group, LP - Chicago,IL – Admin. Asst. – Sept.2011 – Dec.2012
 Performed administrative and office support activities
 Maintained current inventory of active files
Market Tech Media - Chicago, IL – Inside Sales Representative – Mar. 2012 – June 2012
 Made cold sales calls to business owners
 Researched potential customers on the internet
 Wrote up sales contracts with negotiated pricing
Ashley Stewart - Chicago, IL – Sales Associate –Mar. 2011 – Sept. 2011
 Top sales associate
 Handled customer returns and complaints
 Processed credit card payments
 Maintained sales floor and displays
Applebee's - Evergreen Park, IL – Food Server – Aug. 2009 – June 2010
 Top food and beverage seller
 Handled customer cash and credit card payments
Red Lobster - Chicago, IL – Food Server – Nov. 2007 – July 2008
 Served food and beverages to customers
 Resolved customer service problems
Law Office of Loren B. Middleton - Oak Park, IL – Admin. Asst. – July 2005 – Aug. 2007
 Provided generaladministrative support; screened calls, prepared correspondence,and sorted mail
 Organized and maintained active legal files and indexes
 Retrieved and reviewed fax documents and prioritized and determined time sensitivity
AREAS OF EXPERTISE
 Microsoft Office Suite
 Sales
 Administrative Support
 Data and File Management
 45 WPM